Klever Pena

Owner Operator Driver, SE Independent Delivery Service - CDL A

Charlotte, NC

actbpk@r.postjobfree.com - 704-***-****

To ensure concurrent growth of the organization and my personal career by effectively utilizing the acquired technical skills.

WORK EXPERIENCE

Local CDL A Driver

Cardinal / Greatwide Logistics - Concord, NC - May 2014 to Present Responsibilities

Duties included: Performing all pre-trip and post- trip responsibilities, fill out all vehicle inspection, trailer, and log reports, and checked route for assigned deliveries. Started out delivering pallets for the Chep account in both dry van and flatbed. Currently I am on the Office Depot/ Office Max account delivering their merchandise to all of NC.

Skills Used

I am crossed trained to run Dry Van, Flatbed, and Side Curtain. Knowledge using straps for flatbed. Lease Operator Driver, SE Independent Delivery Service CDL A - March 2013 to May 2014

Duties included: Performing all pre-trip and post- trip responsibilities, fill out all vehicle inspection, trailer, and log reports, check route for assigned deliveries, call the customers directly to advise them of our ETA, arrive at customers' residences and do a thorough walk through. Advise my employees where the customers furniture was going to be set-up. Other responsibilities included: All maintenance, repair, and DOT inspections of my truck and payroll for employees.

REGIONAL CDL A

Cardinal Logistics - Concord, NC - August 2012 to March 2013 Duties included: Performing all pre-trip and post- trip responsibilities, fill out all vehicle inspection, trailer, and log reports, and checked route for assigned deliveries. Worked on the Simmons Bedding account making

"white glove" deliveries of mattresses to customers' warehouses and stores. This was a regional account which required me to travel from our terminal in Charlotte, NC to different states i.e. TN, GA, SC, WV, OH, and KY. CDL A DRIVER

Staffmasters - November 2011 to August 2012

Duties included: Performing all pre-trip and post- trip responsibilities, fill out all vehicle inspection, trailer, and log reports, and checked route for assigned deliveries. Drove 53' foot dry van for Athens Paper account. Worked several positions for this account which included a local route delivering paper and supplies to local vendors and warehouses. The other position was a dedicated route delivering paper from their warehouse in Charlotte, NC to Atlanta, GA.

CDL A DRIVER

US Foods - Norwich, CT - June 2011 to September 2011 Duties included: Performing all pre-trip responsibilities to include: checking route numbers and account numbers for assigned deliveries, count items and check customer invoices of products that have been loaded, move tractor to the loading dock to attach preloaded trailer, and perform "pre-trip safety check" inspection of truck and trailer according to (DOT) regulations. Also was responsible for unloading products from the trailer with a hand truck or by hand and place them in designated customer storage areas. Verify delivery of items with customer and obtain proper signatures. Collect money (cash or checks) where required. Contact management for authorization when discrepancies on invoice and communicate all errors/ returns. Perform all post-trip responsibilities to include: unload damaged goods and customer returns and complete necessary paperwork; turn in all funds collected daily; perform safety check on the vehicle, unhook and secure trailer; park and secure tractor and hand truck; complete Department of Transportation (DOT) logs (electronic or manual as required), company vehicle maintenance reports and reconcile with appropriate company representative as required.. BILINGUAL CSR, POSITEC USA

Bilingual Customer Service Representative

Positec USA - Charlotte, NC - January 2010 to April 2011 01/2010 - 04/2011

High volume call center environment. Responsibilities included: Receive inbound calls. Answer technical questions and concerns for all products. Assist existing and new customers with purchases and payments BILINGUAL LOAN SPECIALIST 1

WELLS FARGO HOME MORTGAGE - January 2009 to January 2010 High volume call center environment. Responsibilities included: Use of multiple online systems, receiving and reviewing incoming work, contacting appropriate resources as needed, resolving customer issues using multiple resources and records, preparing, editing, distributing, and correcting specialized complex documents. Enter customer's financial information into our system, advising the customer of the necessary documents they needed to provide, asking and taking a payment from the customer, and provided the expected timeframe for a decision. Insure adherence to Investor established guidelines. CDL B CONTRACT DUMP TRUCK DRIVER

MUGO - January 2007 to January 2009

Responsibilities included driving a truck to and from work sites. Hauled materials such as rock, dirt, and gravel. CDL B DRIVER

CRANSTON COAL - January 2004 to January 2007

Delivery of coal to customer's residences and businesses. Duties included loading and unloading the coal to a dump truck, accurately weigh the coal, and maintain accurate records. EDUCATION

Electronics

New England Institute of Technology - Warwick, RI

2000 to 2001

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