MARC R. DREILINGER

* ****** **** 518-***-****

Niskayuna, NY 12309 actblw@r.postjobfree.com

www.linkedin.com/in/marcdreilinger/

Take-charge Business Analyst, Procurement Manager, Cost and Project Scheduling Manager, and Project Manager with proven expertise in driving system projects from development and design through testing. Adept in developing requirements, overseeing design, and managing execution of both small and large applications across mainframe, client server, and web application architectures. Collaborates effectively with business stakeholders and developers both onsite and virtually to ensure projects are on-time, within cost estimates, and in conformance with all federal and state legal requirements.

CORE COMPETENCIES

Approximately 20 years of experience developing and implementing both small stand-alone applications and complex legacy IT projects benefitting human services and health care programs with particular focus on Medicaid, child welfare, and child support applications.

Enterprise-level experience in planning, design and development of efficiencies gained through continuous improvement, strategic implementation, and execution of Risk Management, IT Auditing (including Independent Validation and Verification – IV&V), Business Continuity, and Crisis Management

Expertise in developing and responding to information technology and health information technology requests for proposals.

Proficient at negotiating vendor contracts and service level agreements that clearly define vendor responsibilities and penalties for failure to meet key contract indicators

Experience in implementing and managing Enterprise Project Management Office (EPMO)

Experience working as a member of an agile-oriented project management team or business analysis team.

Work is consistently focused on corporate objectives, as established in the project charter and through constant contact with project stakeholders, and guided by both the Software Development Life Cycle (SDLC) and Application Development Life Cycle (ADLC).

Strong requirements gathering, business process mapping, solution modeling skills, and project governance abilities based on formal training in both business analysis (IIBA) and project management (PMBOK) and a profound understanding of interaction of both disciplines in implementing a successful project plan.

Expert knowledge of federal funding, cost allocation requirements, cost/benefit analysis requirements, and oversight of State-developed systems and applications for all major federal human services programs. Particular expertise in understanding regulatory structure to ensure projects conform with Federal Medicaid information technology guidelines including:

the Federal Medicaid Enterprise Toolkit (MECT);

the Medicaid IT Architecture (MITA) Framework;

Health Information Technology for Economic and Clinical Health (HITECH) Act

CMS automated claiming guidelines governing implementation of ICD 10 coding, and;

Other statutory and regulatory program requirements including HIPAA and certain required components of the Affordable Care Act (ACA) including cost allocation of ACA applications

Extensive experience working with complex payment systems including the Electronic Benefit Transfer (EBT) system; the Medicaid Management Information System (MMIS); Statewide Automated Child Welfare Information Systems (SACWIS) and Child Support collections and payment systems;

Committed to personal development and with the ability to learn quickly and adapt to business needs/priorities as needed.

EXPERIENCE

Procurement Lead/Business Analyst, Cognosante, Inc. 10/2015-12/2015

Lead analyst at the Oklahoma Health Care Authority responsible for all aspects of developing and issuing MMIS Care Management/Data Reporting RFP

Managed all aspects of RFP development including automating and consolidating care management systems for State nurses; capture Key Program Indicators; and implement a modular framework for future systems projects including initial work for eventual implementation of a decision support system.

Procurement design based on Medicaid Information Technology Architecture Level 4 requirements as defined by the federal government

Developed a work plan that ensured RFP would meet federal prior approval requirements including use of modular project development, compliance with MECT, MITA, HIPAA and other federal guidelines and would position the State to achieve MITA Level 5 with addition of decision support functionality

Worked with the Project Manager to track status of all project activities, identify risks, prepare required project management reports, identify need for additional resources and other activities as needed

Validated previously collected business requirements and made changes as necessary through interviews with key IT and program staff

Assessed impact of federal regulations promulgated during development process and made adjustments in project scope and schedule to conform with new rules

Actively engaged in completing Business Requirement Document for client review including overview of project plan, key business requirements, and presented multiple solutions for advancing the project to the finalization stage

Retail Sales Associate, major retail outlets 09/2013-10/2015

Trained to demonstrate products, match customer expectations and upsell to higher quality products

Held customer service roles at Dollar/Thrifty Auto Group, Crossmark Inc. and Best Buy while providing in home care for an immediate family member

Senior Business Analyst/Capture Manager, Angarai, Inc., MD 20770 07/2012–07/2013

Led multiple Capture Teams engaged in responding to over 150 federal, state, and local business opportunities across the core areas: human services, transportation, and oversight and training services.

Developed and managed project plans for preparation and completion of bid responses on large, complex proposals.

Analyzed technology solutions to design solutions consistent with stated business requirements.

Successfully prepared response to State RFP that demonstrated agency understanding of Medicaid and Affordable Care Act development requirements and placement of two staff working on Maryland Health Insurance Exchange project

Built strong working relationships with both other in-state companies and many out-of-state companies to more fully develop responses to competitive bids.

Conducted detailed quality assurance/quality control reviews of all bid submissions.

Established processes to ensure that all issues identified in procurement documents were identified, tracked, reported on, and resolved in a timely manner to ensure submission of accurate proposals

Tracked and assessed federal and state government human services and procurement policies and ensured that Angarai participated in government procurement activities in 36 states and localities.

Senior Business Analyst, State of Maryland Department of Human Resources 10/2011 – 04/2012

Child Welfare Information Technology Program Support

Served as Senior Business Analyst focusing on conformance with federal business requirements for child welfare systems and provided independent quality assurance and program integrity consulting. Worked with contract manager to develop and modify project plans on routine basis and jointly provided weekly high-level briefings on status of individual projects to senior State manager.

Worked with the Project Director and the contractor to schedule monthly and quarterly objectives for modifying the existing system and creation of both functional and technical specifications.

Developed and tracked responses to highly critical federal government project audit.

Developed functional specifications and system design specifications consistent with findings of Federal Independent Validation and Verification (IV&V) audit based on knowledge of existing system specifications

Developed analysis of State processes for ensuring that children in foster care received Medicaid that resulted in multiple changes in State policy and a more efficient process that reduced the error rate by nearly five percent to less than one percent

Conducted focus team meetings involved with the business unit, the contractor, and the testers to ensure of accuracy or proposed test plans and set fixed schedules for completion of testing

Responsible for unit and regression testing of code for monthly and quarterly basis

Led organized meetings based on testing results daily (or more often if necessary) to address findings and assign responsibility for timely resolution.

Career Enhancement New Horizons Computer Learning Center, Albany, NY 03/2010 – 09/2011

Training and hands-on experience leading to certification in using SharePoint and other Microsoft software tools.

Business Analyst/Cost and Project Scheduling Manager/Project Manager (EPMO)

New York State Office of Temporary and Disability Assistance, Albany, NY 04/2000 – 02/2010

Served as business analyst/or project manager for multiple major projects and procurements as well as managed all IT resources consistent with Executive direction and manager-identified priorities.

Managed $200 million annual technology budget including approximately $100 million in federal Title XIX funding for development and maintenance of eligibility and enrollment systems.

Provided resource management data to Enterprise Project Management Office. Created strategic plans and multi-year funding plans for systems supporting various human services programs.

For over 100 projects of various sizes, reviewed and edited project requirements, specifications, business processes and recommendations related to a proposed solution.

Identified and drafted functional and non-functional high-level business requirements for multiple projects using both group and individual interview techniques and used these requirements as the basis for funding requests both for State and federal monies

Successfully obtained over $500 million in federal funding for information technology processes through creative use of the federal Implementation Advanced Planning Document process and associated cost allocation methodologies.

Conducted business process “as-is” and “to-be” analysis of multi-program applications that included health care program eligibility and health care vendor payments in advance of possible replacement of State mainframe-based Welfare Management System applications.

Prepared enterprise-level weekly briefings for the agency Commissioner and Executive Deputy Commissioner summarizing accomplishments, potential risks, and made recommendations on management of individual projects

Organized and managed problem resolution phone calls between OTDA IT staff and New York State Office for Technology staff to address system failures through reviews of functional specifications and system design specifications.

Led testing efforts on all projects for which I served as either Business Analyst or Project Manager and developed strategies to ensure comprehensive and consistent project testing

Acted decisively to ensure that negative findings associated with Medicaid and child support program requirements and specifications were addressed and deployed quickly to maintain federal cost neutrality as defined by federal regulations and other guidelines.

Associate Budget Examiner,

New York State Division of the Budget Welfare Unit, Albany, NY 10/1989 – 04/2000

Managed team responsible for development and implementation of the $1.2 billion child welfare budget and for major segments of the State welfare, Child Support, and Medicaid budgets.

Developed business flow models and process models using MS Excel and MS Access to allow the use of repeatable business data when developing Executive Budget recommendations.

EDUCATION

M.A. Public Policy Analysis/Cost Benefit Analysis State University of New York at Albany

B.A. Political Science / American History State University of NY, College at Oneonta, NY

Lifetime Member, Alpha Phi Omega National Service Fraternity

TECHNOLOGY PROFILE

Rapidly adapted to use of a new requirements collection tool – CaseComplete – that had been used to initially collect over 650 functional and nonfunctional business requirements

Microsoft Office Suite (365, 2013, and 2016), Microsoft Visio, Microsoft Access; Microsoft Project 2010 and 2013; Microsoft SharePoint 2010 (certified developer) and 2013; IBM Rational Tool Suite; Agile, waterfall, and Rational Unified Process requirements processes; HP Application Lifecycle Management Suite, Cognos Tools Suite; IBM Curam Solution for Healthcare Reform; Curam Social Programs Management Platform; Curam Appeals; Mindjet MindManager 2016; enterprise–level financial management and budgeting skills; and various data analytics, data management and reporting, and predictive analytics software.

SKILLS IMPROVEMENT Ongoing

Currently updating MS SQL; MS Excel 2016; and data management skills through online classroom Classes successfully completed include:

Project Management Professional Prep for PMP

Managing Budget Constrained Programs with Microsoft Project

Fundamentals of Business Analysis

The Art of Winning RFPs

Data Science A-Z (Real Life Examples Included)

Tableau 9 Essential Training

Foundations of Programming Fundamentals

Foundations of Programming Databases

Foundations of Programming Object Oriented Design

Access 2013 Reports and Forms in Depth

SQL Essential Training

SQL Server 2014 Essential Training

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