Mukul Gupta

***, *** ******, *** ***** Colony,

Near Vijay Nagar, New Delhi-110009

Mobile : +91-989*******

Email : actbbm@r.postjobfree.com

OBJECTIVE

A professional challenging career which will provide opportunity for continuous growth and learning with a dynamic organization which values individual contribution.

Abilities:-

More than 8 years’ experience in MIS & Coordination

Good Knowledge of advanced MS-Excel, MS-Power-Point, MS-Word & Tally

Basic Knowledge of VBA & MS-Access (Sql Queries)

PROFESSIONAL EXPERIENCE

Designation – Technical Services Specialist

Jul’15 To Till Date

IBM India Pvt. Ltd. (Noida)

Handling compliance for CIRATS, Incidents monitoring & Dispatching, Coordination, Reporting & etc.

Prepare MIS reports related to the incidents, Cirats & Change volume & etc. using the service now tool on daily, weekly & monthly & adhoc basis with graphical presentations for weekly, monthly and adhoc meetings

All the reports are developed in advanced excel, VBA and power-point which further shows the trend of the team performance based on the number of incidents created and closed on daily basis with respect to their SLA’s

Designation - Sr.Team Lead (Operations)

Jan’11 To Jul’15

IGATE Global Solutions Ltd. (Noida)

Co-ordination with all projects & departments in Noida

Created reports for various technical help desk, managing day to day reporting which includes data analysis, Weekly/Monthly dashboards, Adhoc requests and presentations to support higher management to discuss with clients and to show the performance of the teams and associates

All the reports are developed in advanced excel and power-point which further shows the trend of the team performance based on the number of incidents created and closed on daily basis with respect to their SLA’s

Designation - Sales Coordinator

Mar’10 To Jan’11

Parle Agro Pvt. Ltd. (Ghaziabad)

Coordinated all North India branches of Parle Agro Pvt. Ltd. & Distributors

Handled Warehousing & Delivery reconciliation

Planned & Scheduled the Delivery of Goods and Cargos

Regular follow-up and status reporting regarding the deliveries to distributors

Maintained reports for primary & secondary, region wise, billing information & etc. using SAP tool

Complete required daily/weekly reports & presentation on time circulation

Maintained all documents as per quality standards

p.t.o.

Designation - Executive Risk

Sep’09 To Mar’10

Religare Finvest Ltd.

Co-ordination with all over India (450) branches of Religare

Handled following stock market compliance:-

(1)Offline Trade Verification (2) Trade Matching

Managed MIS report on a regular, weekly and monthly basis

Designation - Executive

Dec’06 -Sept’09

Indiabulls Securities Ltd.(Gurgaon)

Timely preparation of reports as and when required by SEBI from time to time

Co-ordination with NSE, BSE, MCX, NCDEX, HCL & BSNL and all over India branches of Indiabulls

Working on Oracle base Software also

Managed MIS report on a daily, weekly & monthly basis

Handled queries regarding V-Sat, Lease-Line and Terminal Ids

EDUCATION

B.Com (Pass) from University of Delhi in 2003

Senior Secondary School Examination from CBSE Board in 2000 with Commerce Stream

Diploma in Computer Application from STRELITE TRAINING INSTITUTE

MCSA from Microsoft

Tally version 6.3. From DICS

VBA from MORGANS

STRENGTH & HOBBIES

Smart-working and Honesty are my Strength

Listening to Soft Music & Sports are my favorites hobbies

PERSONAL INFORMATION

Nationality : Indian

Father’s Name : S.K. Gupta

Father’s Profession : Govt. Service into Bank of India

Marital Status : Married

Date:

Place: Mukul Gupta

(Signature)

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