George M. Wollard

*** ********** *****, ***********, ** 17538

Phone (H)717-***-**** (M)717-***-****

Email: actb7p@r.postjobfree.com

Summary

Human resource professional with extensive background in leading human resource departments, improving safety, managing employee and labor relations, designing and conducting training, managing major projects, leading employee selection/development, and implementing organizational development initiatives. Experience managing in union and non-union environments both in the US and Western Europe.

Principal HR/Safety Consultant 2004-2015

Behavioral Science Technology, Ojai, CA

Led HR and Safety project implementations with client organizations. Projects include building safety cultures, behavioral safety processes, leadership development, training, and coaching. Served as the SME for all HR/OD projects.

Led a project with 400 drivers at Marathon Petroleum using a combination of Smith Driving, BBS, and leadership development, reducing incidents by 35%.

Implemented a safety process at Union Pacific Railroad that reduced injuries by 50%, derailments by 38%, and engineer decertifications by 70%, and lost work days by 40%. This contributed to the U.S. Department of Transpiration awarding Union Pacific the Distinguished Public Safety Award.

Functioned as project manager for the NASA implementation following the loss of the Columbia Shuttle. Led the senior management coaching and development project at the Goddard Space Flight Center.

Led the 5 year project in the Mid-Atlantic Division of Amtrak, implementing safety systems and leadership coaching and development. In this project conducted leadership HR assessments and implemented training and development actions with senior leadership.

Conducted organization wide HR assessment for a large utility company. Made recommendations to the senior team on the enabling and sustaining systems. This included the training and development for leaders. Led the implementation project for all leaders, front line employees, a behavior based safety process, and a new recognition and compensation system.

Successfully negotiated an agreement with the International CAW to conduct a joint labor/management intervention at a manufacturing site in Winnipeg, Manitoba. One of the deliverables was a redesigned discipline system.

Employee Relations Manager 2001 - 2004

Hershey Foods Corp, Lancaster, PA

Led the 8 person Human Resources Department in a 700-employee non-union facility.

Implemented a transitional work process that enabled injured employees to be placed in outside employment resulting in a 70% reduction in light duty costs.

Researched, proposed, and implemented a behavior based safety process reducing injuries by 55% in the first year. Acted as the in-house sponsor, coaching and developing the employees responsible for the implementation.

Led the process documentation portion of the project to install the SAP human resource information system, converting from People Soft. The project was competed on time and within budget.

Director Employee Relations 1999 - 2001

Cadmus Professional Communications, Lancaster, PA

Managed the Human Resources department at a 400-employee union printing facility. Responsible for labor relations with three labor unions and employee relations for 100 salaried, exempt and non-exempt employees.

Negotiated all union labor agreements avoiding work stoppages and delivering contracts within objectives.

Gained agreement, through negotiations with unions, and installed a “no-fault” attendance process reducing absenteeism by 20%.

Led the effort to document all production processes in the facility. This initiative reduced training time, and allowed for more systematic problem solving process to be installed.

Standardized and documented all human resource procedures for the facility and acted as a resource to the other company locations for this initiative.

Manager, Organizational Development 1991 - 1999

Armstrong World Industries,

Lancaster, PA

Teesside, UK

Responsible for training and organizational development for all US and Western European facilities

Worked with plant leadership teams to transition from “traditional” to “high involvement culture.” Facilitated meetings with local leadership to define vision and beliefs, identify culture, and construct and implement “hand-off” plans. These initiatives reduced the amount of time supervisors spent on day-to-day activities, transferring them to the employee teams, ultimately reducing the number of supervisors.

Provided training in process improvement, supervisory, and problem solving skills for over 2000 employees in the US and UK.

Managed the human resource portion of a 12 million dollar plant improvement project in the UK, consolidating three major production lines, reducing change-over times from 30 to 3 minutes.

Established the standard operating procedures, developed a pay progression system, and trained operators in team based skills as part of a 26 million dollar capital expansion production project.

Labor Relations Manager 1987 - 1991

Armstrong World Industries, Boston, MA

Managed the 9-person Human Resources Department for a 500-employee facility including safety, training, employment, security, and labor relations

Negotiated labor agreements with two labor unions without any work stoppages, on time, gaining all objectives.

Education:

Franklin and Marshal College, Lancaster, PA. Business Administration

Certifications:

Master Trainer, Leadership Skills Development Dimensions International

Trainer, Targeted Selection Assessment Development Dimensions International

Master Trainer, Achieve Global (Zenger Miller)

Trainer, Influence Skills Situations Management Systems Inc.

Trainer, Leadership Coaching Center for Organizational Development.

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