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Customer Service Sales

Location:
Irving, TX
Salary:
40000
Posted:
January 30, 2016

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Resume:

Anthony Page

Senior Sales Associate

Irving, TX 75038

actb2s@r.postjobfree.com - 972-***-****

Self motivating sales consultant ready for hire. I am interested in a career in the sales industry with the

opportunity for advancement into a management position. I am a natural born leader with the ability to lead by

example with little or no supervision. I am proficient in Microsoft Word, Excel, Works, Office and Word Perfect.

10 key adding machine by touch. Typing, 40 WPM.I have also been rated in the top percentile in every sales

position I have worked.

Authorized to work in the US for any employer

WORK EXPERIENCE

Inside Sales Consultant

Milgard Windows and Doors - Grand Prairie, TX August 2015 to Present

Inside sales coordinator take inbound calls from future clients interested in quote for windows and doors

for both Business and Residential needs. Place orders for Outside sales reps. Make outbound calls to potential

clients regarding estimates and offer to upsell or upgrade additional items. Handle all customer service related issues

pertaining to billing or breakage, appointments, returns and contracts. Set service appointment for technicians to meet

with clients. Multi screen applications, Salesforce, excel, AS400, Microsoft outlook and Internet Explorer

Customer Service/Sales Associate

Agero Corp - Irving, TX - September 2011 to January 2014

Inbound customer service rep taking calls that pertain to billing and troubleshooting Hyundai Bluelink and Infiniti

Connection telematic systems. Emergency response agent taking incoming SOS calls, Automatic collision

notifications, Maintenance Alerts, as well as Enhanced Roadside Assistance. Multi-screen applications and

experience in Seibel, AS400, Service Link, Microsoft outlook and Internet Explorer.

Inbound Sales Rep

Terminix - Lewisville, TX - June 2009 to September 2011

Handle incoming calls from customer's interested in pest or termite services. Made outbound calls to

customer's to offer pest and termite protection service. Cross sell additional service's to customer's who only

took advantage of one service only. One call resolution for customer's who had billing or other customer

service issues. Took an average of 100+ calls per day both inbound and outbound. Certified pest and termite

technician.

Inbound Sales Agent

Time Warner Cable - Irving, TX - March 2008 to March 2009

The Inbound Sales Representative is responsible for driving sales through up-selling and cross selling

techniques as well as delivering World Class Service to our customers. •Establishes and maintains World Class

levels of customer satisfaction in all sales transactions.•Consistently meets or exceeds weekly and monthly

sales activity goals by utilizing sound telephone based selling approaches.•Closes prospective customers

using working knowledge of the Time Warner Cable products and services.

Insurance Sales Agent

AAA Texas - Irving, TX - July 2006 to January 2008

Service and process requests for producer licenses and company appointments within committed service

levels/turnaround times

Sell property & casualty financial services products

Handle service issues for agents and monitor status of outstanding issues and requests to ensure that service

levels are met in a call center environment

Handle correspondence in a timely manner and assist agents with Internet inquiries

Ensure consistency by staying well- versed in AAA policies and procedures

Ensure accuracy and detail orientation with system notes, compliance, and recordkeeping

Participate in the continuous improvement and definition of customer service processes and procedures

Assure that a professional image is projected in all dealings with internal and external

Senior Sales Consultant

Oreck Corp - New Orleans, LA - May 2003 to January 2006

Provided outgoing calls to all potential prospects in the need of home improvements and healthcare. Generated

additional leads by providing general consumer information on the importance of proper home healthcare. All

calls were generated through EIS and AS400 computer systems. Had to maintain and achieve elevated goal

levels. Consistently placed in the top three of all senior sales consultants.

EDUCATION

Business

Nicholls State University - Thibodaux, LA

1994

Alabama State University - Montgomery, AL



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