Niesha Patton

**** *** *

Grand Prairie, TX *****

469-***-****

actb2c@r.postjobfree.com

Professional Objective

Dependable, reliable Customer Service Representative seeking a career with reputable companies where I can utilize my knowledge and skills.

Skills

Claims

Collections

Healthcare Knowledge

Typing 40 wpm

Microsoft Word

Microsoft Excel

Data entry

Health Insurance Verification

Accounting

Customer Service

Inbound/outbound calling

Professional Experience:

Santander-North Richland Hills, TX 09/2014-12/2015

Early Stage Account Manager

Collections

Inbound/outbound calling

Managed accounts

Intermedix-Mansfield, TX 03/2014-09/2014

Patient Account Representative

Ambulance billing

Processing payments

Filed insurance claims

Inbound/outbound calling

Collections

Xerox- Arlington, TX 07/2013-02/2014

Telephone Banker

Claims

Funds Transfer

Fee reversals

Provided bank account information

Inbound calls

Collections

Morning Star Logistics - Irving, TX 03/2012- 09/2012

Dispatcher/Accounts Payable

Received and verify invoices

Dispatched truck loads

Assisted in emergencies on road

Maintained a filing system for all financial documents

Ensured the confidentiality and security of all financial and employee files

Bravo Health Insurance - Fort Worth, TX 09/2011 – 03/2012

Customer Service Representative

Researched required information using available resources

Provided customers with health insurance and Medicare information

Medical And Pharmacy claims

Enrolled members

Data entry

Health Management Services - Irving, TX 02/2011 – 08/2011

Insurance Verification Representative (Temporary Assignment)

Accurately input, retrieved and accessed information regarding customers’ accounts

Verification of insurance

Data Entry

Contact this candidate