Janet Otte, PHR, SHRM-CP

414-***-****

actayc@r.postjobfree.com

Qualifications

For over 20 years I have held a variety of positions that have given me the experience and skills to adapt to various environments. I am a quick learner with the ability to multitask, foster a teamwork atmosphere and cultivate positive morale. I am a dedicated HR/Operations professional with experience managing a full spectrum of human resource programs, services, and functions. I have a strong command of recruiting, strategic planning, employment laws, compliance issues, benefit plans and networking. Key skills and experience in:

Staff Recruitment, Retention and Employment Branding

Employee Relations

HR, HIPAA and Safety Policies & Procedures

Team Building/Morale Building

Manager/Employee Counseling

Strategic Planning, 5S, Lean, Value Stream Mapping

Legal Issues, Compliance and Administration (ADA, FMLA, OSHA)

Needs Analysis, Goal Setting

Employee Orientation Development & Training

HR/Operations Management & Supervision

Benefits/Payroll/HRIS Administration/Compensation

Responsibilities / Accomplishments / Outcomes

Completed value stream mapping of software implementation process which resulted in redefinition of roles, improved training, cost effective alternatives to rollout and advanced communication flow.

Conduct recruiting for all staff levels assuring acquisition of top talent needed to initiate and facilitate company growth strategies.

Facilitate the Continuous Improvement Management (CIM) group that focuses on the improvement of processes and procedures throughout the organization.

Manage operational activities as well as determine needs, analyze areas requiring improvement, maximize efficiency and improve profitability.

Serve as an active member of the Executive Management Team in providing input on strategic direction, financial planning, budgets, personnel, etc.

On an annual basis, attended 14 college career fairs that included creating employment branding and marketing plan along with networking with university deans, professors, and department heads.

Created a hiring process that improved the quality of the interview experience and produced an onboarding training program that is enjoyable while meeting training requirements.

Lead the Culture Committee in creating retention programs, improving communication and an atmosphere of fun, innovation and creativity.

Development and administration of human resources strategic plan that is aligned with the corporate strategic plan, mission and values.

HIPAA Privacy Officer; also created policies, procedures and training to meet HIPAA guidelines.

Provide coaching and counseling to management, assisting them in effectively resolving sensitive employee-related matters and updating them on employment law issues.

Launched and maintained wellness programs that were coordinated with United Healthcare and Humana.

Coordinated the completion of the corporate strategic plan. Trained and assisted managers and supervisors in the development of SWOT analysis and department goals/plans.

Developed compensation structure for all employees. Recommended wage adjustments based on external and internal equity.

Successful implementation of succession plans for several retiring employees.

Reviewed, evaluated, selected, and administered employee benefits (medical, dental, vision, life, disability, 401k plan and workers compensation).

Created new employee handbooks, safety and emergency action manuals. Researched and wrote employment policies and procedures.

Led major overhaul of HR filing system that improved record organization and restored full legal compliance.

Researched, evaluated, and selected a new payroll and HRIS provider that gave a return on investment within one year.

Completed bi-weekly payroll, reports, accounting spreadsheets, HR metrics and analysis.

Implemented and managed companywide safety and training programs.

Put into operation a new performance management system based on merit and goal achievement that includes development plans and programs.

Interacted with customers in successfully managing their accounts while training and motivating up to 40 employees.

Led team building exercises that improved communication, created a team-spirited environment and improved job performance.

Trained team members to be conversant in a client’s product along with understanding the background and requirements of a particular campaign.

Initiated and implemented the FISH philosophy within a team that consisted of 45 team members. FISH is a motivational process that encourages a positive environment of teamwork.

Trained in business and manufacturing processes including 5S, Lean, ERP, Value Stream Mapping, Supply Chain Management and Customer Relationship Management.

Employment

Serve You – Milwaukee, WI (Pharmacy Benefit Management)

Director of Human Resources – April 2015 to January 2016

Dart Chart – Milwaukee, WI (Software for long-term care Medicare reimbursement)

Human Resources/Operations Director - June 2010 to April 2015

ReGENco LLC – West Allis, WI (Repair of generators and turbines)

Human Resources Manager – June 2008 to April 2010

(Toshiba purchased and consolidated departments)

RexCon, LLC– Milwaukee, WI (Manufacture of concrete batch plants)

Human Resources Manager – November 2005 to June 2008

(Company moved to Burlington, WI)

Cramer Coil & Transformer – Saukville, WI (Manufacture of transformers)

Human Resources Generalist – May 2004 to November 2005

The Frantz Group – Grafton, WI (Business Development Services)

Supervisor – Training and Account Management – September 2000 to May 2004

Hammel Green and Abrahamson, Inc. - Milwaukee, WI (Architectural and Engineering)

Marketing Manager - January 1994 to June 2000

Education

Certified Professional in Human Resources (PHR)

Society for Human Resource Management Certified Professional (SHRM-CP)

Certificates in Human Resource Management and Human Resource Generalist – MRA

Certificate in Management – Lakeshore Technical College

Bachelor of Science – Physical Geography – UW-Oshkosh

Seminars in human resources, compensation, benefits, policy, law, succession planning, marketing, branding, strategic planning, public relations, writing/editing, graphic design and sales/networking.

Professional Memberships

Society for Human Resource Management (SHRM)

Milwaukee Athletic Club Member 1997-2000

Society for Marketing Professional Services (SMPS) – Past President 1999-2000, President 1997-99, Secretary 1996-97, Director and Program Committee Member 1994-96.

Community Affiliations

American Quarter Horse Association – Member and Volunteer

Ozaukee County Humane Society – Volunteer

Sons of Norway and Norse Rosemallers – Member

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