Mario Gonzalez

*** ******** ****** *******, ** **501

actagn@r.postjobfree.com 917-***-****

Tenant Services

~ Summary of Qualifications ~

Facilities manager experienced in residential and commercial spaces, including statutory compliance with federal, state, and local requirements.

Proven success directing field managers, building superintendents, and tenant services at 100% occupancy.

Skilled at communicating with tenants regarding service requests, questions, and problems; readily build partnerships with property management, property team, and owners.

Property Management Certified and EPA-HUD Certified for Lead Safety for Renovation, Repair, and Painting to comply with applicable building and county codes and safety standards.

Dedicated to cost efficiency, taking the initiate to research energy-saving methods and introduce controls to reduce costs.

Professional Experience

GC ENVIRONMENTAL INC., Bay Shore, NY

Office Assistant/Receptionist, 2015

Worked on special projects. Processed weekly time sheets and expense reports.

PENATES, INC., Bay Shore, NY

Office Assistant/Receptionist, 2014 – 2015

Provided administrative support to multiple managers and directors. Handled telephone orders and credit cards for Internet orders.

Accomplishment:

Built relationship with tenants based on dependability.

CONIFER LLC, Hempstead, NY

Property Manager, 2013 - 2014

Established partnerships with property management, property team, and owners. Communicated with tenants regarding service requests, questions, and problems and resolved all concerns. Adhered to applicable building and county codes and safety standards. Monitored property including annual inspections for boilers, elevators, and oil tanks, and responded to deficiencies. Scheduled building maintenance such as pest extermination and elevator repairs. Collected deposits, rents, fees, and other lease charges. Conducted routine inspections and physical condition reports (PCR).

Accomplishment:

Provided reliable service and coordinated with superintendent to get repairs done, resulting in private access to apartments.

ALMA REALTY CORP., Long island City, NY

Tenant Service Coordinator, 2010 – 2012

Managed more than 120 multi-unit residential and commercial properties. Worked with director of maintenance to ensure immediate and necessary repairs, resulting in improved tenant relations. Oversaw annual boiler inspections and building-wide city inspections.

Accomplishments:

Directed four field managers, building superintendents, and tenant services at 100% occupancy.

Reduced energy costs by introducing energy efficient light bulbs.

Introduced controls, thus eliminating utilities random reading of meters and controlled costs.

Developed system to prioritize potential violations with particular emphasis on lead violations, resulting in reduced fines and compliance with regulations.

Education

Property Management Certification

Housing Preservation & Development, New York, NY, 2014

EPA-HUD Certification

Lead Safety for Renovation, Repair, and Painting, Brooklyn, NY, 2010

Bachelor of Arts

New York Institute of Technology, New York, NY, 1995

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