Amparo Gross

561-***-**** actafn@r.postjobfree.com

SKILLS & STRENGHTS

-Build Quality Customer Relation. - Attention for Detail.

-Highly Motivated and Enthusiastic Professional. - Operation, Inventory Manager.

- Organization Leadership - Training and Development Manager.

-Proficient Microsoft Word, Excel, Lotus, Krone, Med Stat. – Regional Visual Representative.

MANAGEMENT PROFESIONAL

A top performing retail operations professional credited with combining sale, and merchandising experience to deliver peak performance in highly competitive market. Strong experience in staff training and development, relationship building, and leadership.

Highly accomplished in visual presentation and customer experience.

PROFESIONAL WORK EXPERIENCE

J.JILL

9/2009 TO PRESENT STORE MANAGER/ OPERATION MANAGER

Maximizes business opportunities through the development of long term customer relation.

Created, collaborate a work environment to ensure good employee morale and exceeding sales goals.

Took initiative in identifying areas of opportunities, product knowledge, and continually improving visual presentation, grew the store from a $600,000 to a 1.7 Million in annual revenue.

ROYAL ASSET AND SECURITY

02/2008 to 09/2009 PARTNER

Customer Service, Payroll, Invoice, Office manager.

LANE BRYANT

06/1993 TO 02/2008 STORE MANAGER/ VISUAL REGIONAL REPRESENTATIVE/ MANAGER TRAINEE

Successfully manage and grew store from $700,000 to $2.5 Million in annual revenue.

Manage and controlled location budget, payroll, marketing and promotions.

Developed a strategic projects with the new store opening team as the Visual Representative.

Trained new store managers on company culture and day to day business objectives.

LANGUAGE

Fluent in speaking and writing Spanish and English.

Education

Miami Date Community College (Associate in Art).

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