Bridgette McClaney

*** ******** ****

Albany, NY 12202

518-***-****

actaeo@r.postjobfree.com

Objective: Seeking to become part of an organization where my supervisory and customer service

experience and skills will allow for growth opportunities and serve the companies overall

mission.

Microsoft Office: Excel, Power Point, Microsoft Word

Supervisory Skills

Typing (40-55 WPM)

Ten Key (Numerical)

Customer Service

Basic IDC-9 Coding

Self Disciplined, Quick Learner, Team Member, Self Motivator, Problem Solver

Experience:

WPNT Construction Albany, NY Receptionist 09/2014 to Present

Meet and greet customers.

Answer phones, file and perform computer entry tasks and duties.

Maintain safe and clean work area by complying with organizations procedures, rules, and regulations.

Direct vendors and customers to various departments and staff as per need and request.

Distribute mail to designated departments and staff as well as send mail packages via FEDEX, UPS, and USPS.

Informatix Inc Montgomery, Al

Mailroom Supervisor 01/2012 to 11/2013

Issued written and oral instructions for daily work assignments to a staff of 8 employees.

Supervised and coordinated activities of mailroom clerks, who opened sorted and routed mail as well as performed quality assurance procedures.

Supervised and executed daily operations of scanning, and imaging documents to next phase of operations.

Planned and organized employee weekly work schedules.

Researched missing documents and received foreign bank transactions and expedited them to banking institution to convert foreign currency into US dollars.

Montgomery, Al

Utility Worker 07/2008 to 01/2012

Completed data entry tasks and assignments.

Provided strong telephone and communication skills both verbal and written as well as exceptional customer service and interpersonal skills .

Executed daily operations of inbound/outbound calls.

Tier Technologies Montgomery, AL

Payment Processor 09/2000 - 07/2008

Performed data entry with high degree of attention to detail.

Experienced in handling confidential customer and client information.

Achieved increased levels of satisfaction to meet the demands of a fast pace company with accuracy of 99.96% error free rate.

Bridgette McClaney

207 Nutgrove Lane

Albany, NY 12202

518-***-****

actaeo@r.postjobfree.com

Greyhound Bus Station Inc. Montgomery, Al

Lead Ticket Agent 02/2001 to 03/2007

Sold tickets to customers as per requested locations and destinations.

Planned, routed and computed ticket costs, using schedules, rate books and computer terminals.

Maintained a clean and safe work environment.

Carried out customer services related functions by answering inquiries regarding bus, schedules and accommodation.

Education: Escambia County High School Atmore, Al

Diploma 05/1985

References: Available upon request.

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