Susan M. Newberry
acta5q@r.postjobfree.com
OBJECTIVE
To seek a challenging and rewarding Administrative career. My skills,
experience and ability will bring to your company an assertive,
self-starting attitude and the diligence and desire to achieve top
results.
QUALIFICATIONS
My qualifications include typing 50-60 wpm, experience with various
computer software and the ability for growth. I have worked in moderate
to fast paced environments with intense customer service skills and a
high level of confidentiality. I consider myself analytical with
accelerated learning capabilities, a very fast learner, as well as a
people person.
PROFESSIONAL EXPERIENCE
08/10 - 02/14 - Worked as CEO Secretary for Next Step Home Upgrades.
Scheduled appointments, worked with insurance companies, accounts receivable and accounts payable. Ordered office supplies.
2/04 - 08/10 - Stay at Home Mom.
8/99 - 1/04 - Certified Patient Access Specialist, Bronson Methodist Hospital,
Kalamazoo, MI.
Scheduling all outpatient and short stay visits/tests for doctor offices
and departments such as Nuclear Medicine, Cardiovascular Services,
Ultrasound, CT, Sleep Lab, Gastroenterology, etc. Registering patients
for labs, inpatient/outpatient surgeries, tests and procedures. Also including ICD-9 coding, running Compliance Adviser for Medicare patients, answering multi-line phones and calling insurance companies to verify insurance and precertification for inpatient stays and outpatients. Handling vital confidential information. Helping implement the new process of insurance verification which entailed helping create the new Insurance Verification Manual.
1999 - 1999 Departmental Secretary, Borgess Medical Center,
Kalamazoo, MI.
Temporary position. Worked in Med/OB/Peds as Departmental Secretary for
two Directors and two Managers. Duties included but were not limited to:
Answering multi-line phones, creating spreadsheets, documents, memos,
ordering office supplies, faxing and distributing mail. General office
duties.
1997 - 1999 Medical Secretary, Borgess Pipp Health Center,
Plainwell, MI.
Outpatient Registration and Emergency Room Clerk. Inputting insurance
information, verifying demographic information. Putting together charts
for doctors and nurses in the ER and Admitting, creating charts for
admits, answering multi-line phones and faxing. Handling vital
confidential information. Reason for leaving: Complications with
pregnancy.
EXPERIENCE
I have performed duties including training new hires, scheduling, registration, verification of insurance, medical terminology, compiling a Insurance Verification Manual, billing, A/P, A/R, data entry, typing reports, spreadsheets, memos, form letters, dictation, inputting information for admissions, putting together medical charts for ER and Admissions. I have used PowerPoint as well. Answering multi-line phones, multi-tasking and ordering office supplies.
EDUCATION
* Diploma, Pulaski County High School, 1986.
- 2 year Certificate, Computer Operations Technology, New River
Community College, Dublin, VA.
* Attended general classes at East Tennessee State University in 1994.
* Completed the Certified Healthcare Access Associate exam through NAHAM and passed.
Kalamazoo, MI, November, 2002.
* Completed and passed ICD-9 coding class and medical terminology at Davenport University,
Kalamazoo, MI, 2002.