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Engineer Technical Support

Location:
Menomonee Falls, WI
Salary:
$60/hr on W2
Posted:
January 28, 2016

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Resume:

YINGBO LI

N**W***** Ash Dr., Menomonee Falls, WI 53051

571-***-**** (C) / 919-***-**** (H)

acta51@r.postjobfree.com

SUMMARY Over 17 years’ enterprise-level experience. Master degree. H-1B visa.

EXPERIENCE

2015/03 – 2015/12 Project Configuration Engineer, System Administrator

Rockwell Automation

Supported daily build release environment, including TeamCity, Artifactory, ClearCase, Git, ClearQuest, Virtualbox/VMware, CentOS 7.

Developed auto deployment on Linux and Windows systems with Vagrant and Puppet.

Developed AFE Frame 3 product testing script with Python.

Developed TeamCity email notification and release level promotion function for Artifactory with Python.

Configured Linux LDAP environment, including server, proxy, clients. Applied LDAP authentication on Linux Artifactory environment.

Configured SSL certificate, Nginx, Apache/Tomcat, phpvirtualbox, firewall, SELinux, Sudo, Nagios, icinga, Sigmazon license server on CentOS 7/Windows 7.

Administrated server, including disk, IO, process, network, management and monitoring.

Maintained licenses for firmware team.

2011/05 – 2015/03 Build Release Engineer, System Administrator

GE Healthcare, Wauwatosa, WI (Ultrasound, Healthcare)

Implemented regular ultrasound LOGIQ E9 software and base image release.

Maintained daily build release C++, Java environment, including ClearCase, ClearCase Multisite, TeamTrack, Perforce, Subversion, Coverity Static Analysis, Code Collaborator, Jenkins, Ghost, Visual Studio.

Supported ClearCase, TeamTrack to local team and global team.

Planed and implement AD domain migration, TeamTrack migration from local authentication to LDAP authentication.

Planed and implemented ClearCase, TeamTrack migration to Perforce and HP ALM.

Proposed and performed global software branching and merging strategies.

Owned and maintained SCM process.

Scripted programming with Bash, Perl, Dos script, Powershell and etc.

Supported Solaris 10, Windows 2008 servers, RedHat Linux.

Installed, configured, administrator NetApp 2240 storage, NetBackup 7.5.

2009/07 – 2010/12 SCM Analyst

Omnitech Systems (Consulting), Client: Fannie Mae, Herndon, VA (Finance)

Supported development project with ClearCase Base, UCM and ClearQuest.

Planned, designed, implemented build, release, branching, labeling, reporting, backup.

Maintained Unix, Linux, Windows mixed build/deployment environment; maintained auto build and deployment scripts with Perl/Bash/Ant/Maven/XML scripts.

Implemented deployment in a complex environment. (ACMS, Oracle, PL/SQL, Weblogic, Abinitio, Javascript, DOORS, Remedy, J2EE, XML, Ant, Maven, Perl, Bash)

Maintained CC trigger, CQ schema, hooks, and users and groups.

2008/08 - 2009/05 Firmware Build Release Engineer Lead

Motorola, Horsham, PA (Telecommunication)

Performed Docsis 3.0 new product line and sustaining product line’s build and release. (ClearCase, ClearQuest, Linux, Windows, clockworks).

Supported build with C, C++, Java, Ant, Maven, Bash, Perl.

Setup build server environment; created/enhanced build related Bash/Perl scripts.

Supported ClearCase multi-site development environment synchronization.

Conduct source code import to VOB. Backup/restore VOB data.

Implemented cable modem and MTA products’ provision, conducted sanity test.

Updated CM process and other build/release documents, coached global peer.

2007/08 - 2008/08 SCM/Rational Tools Administrator

Apex Systems (Consulting) Client: IBM, Durham, NC (IT)

Provided technical support to ClearCase (Base and UCM, CCRC and Native client) and ClearQuest on AIX, Linux, windows mixed environment.

Troubleshoot on version control and defect/change tracking system.

Utilized ClearCase triggers and ClearQuest hooks to facilitate SCM process. Wrote shell, Perl script to support the customer environment.

Communicated and cooperated with global customers, IT, internal teammates.

Conducted customer training and documentation.

2007/02 - 2007/07 Unix Support Engineer

Exbase Corporation (Consulting) Client: Cisco, Durham, NC (Telecommunication)

Provided technical support to CNC (Cisco Network Collector), which based on Solaris 8/9/10, Windows 2003/XP.

Carried out network devices inventory discovery, inventory, config and syslog collection, data download and upload (to the backend server), tasks scheduling, database query and update (with Oracle/SQL), remote integration (with CiscoWorks), syslog server, netaudit, re-profiling. Generated all kind of network reports.

2004/10 - 2006/9 Unix Administrator/SCM team lead

Siemens, Beijing, China

Administered CM tools on Rational ClearCase, ClearQuest, CVS in mixed Solaris, Linux and Windows environment. Implemented Rational MultiSite synchronization.

Supported daily build, release work with Agile methodology. Made and implemented CM Plan by projects. Generated build image and Release Notes for system test and official release.

Wrote shell scripts (Bash, Perl) to support build environment.

Coordinated with PL, PM, ST, and global peer to handle CM issues on both independent and global cooperation development projects.

Worked as CM process owner in the PI project, defined CM process, planned and implemented CM practice in projects and reached CMMI L3.

Offered technical and CM process training to RDC staffs.

Configured and maintained software development environment, including make, clearmake, Sun studio, .NET, Telelogic Tau, WindRiver Tornado, VxWorks, Eclipse, Mainsoft MainWin, Visual Studio, InstallSheild, and etc.

Architected server, network, storage, backup/recovery infrastructure.

Installed and configured Solaris 8/9/10, Linux (redhat, SuSe), Windows 2003, Oracle 9i, and NIS, BIND, LDAP, Autofs, NFS, JumpStart, X-Window, FTP, Samba, SSH, Telnet and etc. Configured and administered Veritas NetBackup.

In charge of coaching, coordinating, communicating, performance evaluating as a team lead.

2003/08 - 2004/09 Technical Marketing Engineer

Intel, Shanghai, China (IT)

Accomplished OEM design-win on new DP performance server product (including Lenovo, Acer, Langchao, Founder and etc.) and took care sustaining server products.

Handled both marketing and technical issues. Provided direct technical product support (server board and chassis level on HW, SW, FW) to OEMs, did internal product training to field team.

Periodically communicated with customer and closely worked with Division to respond customers’ requests and customization issues.

Provided product features updates, developed and maintained product collaterals (WTU, TPS, EPS, SOW and etc.).

Supported product with different OS, including Window 2003, Linux AS3.0/2.1 and etc.

1997/03 - 1999/06 Technical Support Manager

UTStarcom Ltd., Beijing, China (Telecommunication)

“97 Project” in ShanXi Province

A national wide Billing and Operation Platform of China Telecom

Setup and led technical support team.

Supported pre-sale and post-sale to “97 project” to China Telecom.

Designed, planned and implemented Solaris, Cisco system solution.

Administered Solaris in users, directories, disks, files systems, jobs, printing, packages and patches. Configured network, syslog, swap, NFS, BIND, NIS+, AutoFS, CachFS, and ACL. Implemented system backup, restore, and disaster recovery.

Installed SUN E3500, E450, Disk Array A1000 (RAID5), Solaris 2.6/7. Implemented HP OpenView and CiscoWorks on HP9000 workstation 716(HP-UX 9/10).

Configured Cisco 7513/7507, 2509/2511 Router (E1, DDN, Dialup), Catalyst 5000, 2800, 1900 (100M Ethernet/FDDI). Installed and configured Windows NT system.

1996/03 - 1997/02 System Engineer

IPACS Technology Co. Ltd., Beijing, China (IT)

Post-sales supported RS6000 and AIX 4.2.

Support Windows NT, Linux, Cisco routers and switches, and did trouble-shooting

1994/8 - 1996/2 Technical Support Engineer

UIC Ltd, Beijing, China (IT)

Pre-sales and post-sale support to Novell Netware, UnixWare system and network products.

Provided customers with system and network training.

EDUCATION

2002 Master of Electrical & Computer Engineering University of Alberta

1994 Bachelor of Electronics Engineering Beijing Union University

CERTIFICATE & TRAINING

2015 Green Belt training

2014 MS-3812 C++ Programing for Business

2014 MS-3832 Advanced C++ Programming for Business

2012 LEAN Six Sigma training;

2012 NetApp SAN Storage Administration training

2012 NetApp System Administration training

2012 Windows System Administration training

2006 How to manage a small team

2006 RedHat Linux System Administration training

2006 Veritas NetBackup System Administration training

2005 Rational ClearCase, Multisite Version 2003.06training

2003 Oracle 9i Database DBA training

2003 Cisco CCNA certificate

2002 Certificated System Administrator for Solaris 8 certificate

1997 RS 6000/AIX 4.x Advanced System Administration training

1995 Certificated NetWare 3.X Engineer (CNE)

Previous Employer Addresses:

Rockwell Automation 6400 W Enterprise Drive, Mequon, WI 53092

GE Healthcare 9900 Innovation Drive, Wauwatosa, WI 53226

Fannie Mae 10000 Worldgate Dr, Herndon, VA 20170

Motorola 101 Tournament Dr, Horsham, PA 19044

IBM 12 Davis Dr., Research Triangle Park, NC 27709

Cisco 7025 Kit Creek Rd, Research Triangle Park, NC 27709

Siemens 14 Jiu Xian Qiao Lu, Chaoyan District, Beijing, China 100016

Intel 2299 Yan An Xi Lu, Changning District, Shanghai, china 200336

UTStarcom 4FL, 8 Chao Yang Men Bei Da Jie, Dongcheng District, Beijing, China 100027

IPACS 18FL, 19 Bei Chen Dong Lu, Chaoyang District, Beijing, China 100101

UIC 12 Shou Ti Nan Lu, Haidian District, Beijing, China 100044

Outsourcing companies:

Omnitech Systems 1600 Tysons Blvd, Suite 800, Mclean, VA 22102

Apex Systems 4400 Cox Rd., Suite 200, Glen Allen, VA 23060

Exobase Corporation 3150 De La Cruz Blvd, ste.202, Santa Clara, CA 95054



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