Gagandeep Kaur

Project Manager -** years

acta2g@r.postjobfree.com 408-***-****

PROFILE & SUMMARY :

Availability to Start: Immediately after hire date

Summary: IT professional with over ten years of experience in Project Management. Lead projects in Networking, Infrastructure, E Commerce, Finance, Cyber Security,Telecommunication, Online games, Insurance and software domain. Proficient with Java, VB and HTML, C, C++, .Net, Remedy, MS Office and SharePoint

Career Summary

Engineering Degree with over 10 years of experience in Project Management/IT solutions in CISCO, EBay, Intuit Western Union and Kabam

Authorize to work with any employer

Successfully completed large variety of high-tech strategic roll-out Projects across the Globe.

Managed multiple Projects and handle100+ resources

Extensive experience managing big and small project involving huge number of teams across geographic locations with strong expertise in formal Software Development Life Cycles (SDLC)

Demonstrated expertise in Waterfall and Agile/SCRUM methodologies of Project management in all aspects of SDLC including analysis, design and review of business and systems requirement specifications, testing methodologies and techniques.

Strong ability to manage multiple Projects and leading cross functional and multi-disciplinary teams in collaborative style.

Review Request for Proposals, lead product development team and technical lead to formulate Project plan specifications and provide cost estimations.

Manage client relationship to ensure service delivery per milestone and overall performance.

Estimation, co-ordination and people management in IT Projects on budgets

Excellent experience in developing Project scope statement, Work Breakdown structure (WBS), Project management plan, communication management plan, cost management plan and Project resource management.

Experience in conducting Unit testing, System Integration Testing (SIT), Performance testing, User Acceptance Testing (UAT), Regression testing and Volume testing.

Strong leadership and mentorship abilities to manage team of Project Manager and Vendors and build and self-motivated team in cross functional globally spread matrix organization

Expertise includes providing business solution, Customer management, Project management, Requirements Gathering, Data Analysis and Mappings, Business Process Modeling, Software Coding, functional designs, functional integration, UAT, user trainings and Project documentation.

Skills Summary

Project Management:

IT Project Lifecycle:

Value-Added Leadership:

Custom Software Development

Requirements Analysis

Cross-Functional Supervision

Database Design (RDBMS)

ROI Analysis

Team Building & Mentoring

Systems Engineering

Costing & Budgeting

Client Relations & Presentations

System Migrations/Integrations

Project Scheduling

Business & IT Planning

Enterprise Implementations

Testing/QA/Rollout/Support

Vendor Management

Technical Summary

Management Tool

Mindjet, MS Project, Clarity, Remedy, MS Office, SharePoint, Jira, Troux

Version control tool

SVN and GIT

Automation Tool

QTP, Selenium, Load Runner, JMeter, Test Complete

Programming Language

Java, VB and HTML,C,C Net

Defect Tracking Software

Clearquest, Bugzilla, FogBugs, Jira, Mercury Quality Center

Databases

SQL and Oracle Big Data

Education=Master in Information Technology

Work experience:

Project Manager-Atmel Consultant

From = Mar 2014- Dec 2015

Responsibilities:

Create and maintain project scope, issues, constraints, risk, assumption

Responsible for management of the entire project lifecycle from project definition/scope through implementation.

Manage all communication plans, training and documentation and Manage day to day operational tasks

Manage multiple stakeholders across multiple projects

Managing the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organization

Ensuring the services delivered by the vendor are conform to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget

Managing vendor resource planning and addressing resources performance issues

Prepared BRD and FSD

Communicate project status to all stakeholders on a regular basis throughout the lifecycle of the project.

Employ project management methodologies and tools, like MS Project. Identify, coordinate, and manage resources and key stakeholders for project.

Work with multiple teams to gather requirements, manage and track project deliverables, coordinate project activities, and track and facilitate resolution of open issues.

Work with stakeholders to discovering their IT needs and mitigate risks and escalate decisions and unresolved issues

Prepare all project-related documentation, including project plans, meeting notes

Schedule and prioritize workflow for the team on a daily basis

Project planning, coordination, offshore coordination and stakeholder management

Communicate project status to all stakeholders on a regular basis throughout the lifecycle of the project.

Major activities involved Architecture reviews, capacity planning, work scheduling, budgeting, planning and execution, post implementation planning and execution

Responsible for managing and supporting quarterly releases of new projects and applications.

Responsible for co-ordination with large groups, building and managing multiple test environments, database refresh planning and execution Readiness reviews and Go-Live release planning.

Identify the potential risks in advance, propose mitigation plans and secure management sign off.

Conduct Project closure activities to formalize and improve internal project management processes, identify gaps relative to overall continuous improvement.

Project Manager-Cisco-Consultant

From = Dec 2011- Feb 2014

Projects =Unified Notification Platform, Telecommunication and Integrated Configuration and Change Management

Responsibilities:

Drive new business requirements, policies, processes and operationalize them by collaborating with different teams

Work with multiple teams to gather requirements, manage and track project deliverables, coordinate project activities, and track and facilitate resolution of open issues.

Work with stakeholders to discovering their IT needs and mitigate risks and escalate decisions and unresolved issues

Prepare all project-related documentation, including project plans, meeting notes

Conduct weekly and monthly status reports internally and to the client as needed; at key project milestones and provide project status reports on the effectiveness of the engagement against the baseline plan.

Participate in operational processes related to specific engagements, including staffing, utilization management

Coordinate internal team member activities so that their deliverables are seamlessly integrated and delivered on a timely basis

Keep track of project progress and help triage and react to changes in scope, complexity and resources.

Managed the delivery of multiple simultaneous projects and a team consisting of solution engineers, technical architects, procurement, administration, QC, finance, cost & progress, test engineers, contractors, software developers working remotely from India and Europe and 3rd-party vendors

Successfully executed cross-functional projects for Service Management framework implementation in IT. This initiative enables Cisco to move to IT as a service organization.

Create, manage, and track project schedules, including tracking dependencies, deadlines, and other information that may impact delivery or quality of project

Prepared BRD and FSD

Created Project plans, managed resources, budgeting, controlled the scope.

Understanding n implemented change management

Ran periodic meetings and sent regular management status reports.

Successfully demonstrated multi-function capabilities by handling 5+ Projects and numerous escalations at any single point of time.

Familiar with ERMO release process which includes Planning, Release Management, QA methodology, Performance requirements, Transition and Production periodic releases.

Project Manager – Kabam

From =May 2011-Nov 2011

Projects = The Godfather, Dragons of Atlantis and Edgeworld

Responsibilities:

Responsible for creating and maintaining multiple cross functional team and individual Projects

plans, ensuring tasks were on target and their status was communicated with key stakeholders

Actively managed 25+ direct reports, working across multiple Projects

Identified and aggregated best practices and cascaded them both internally and to regional teams

Established processes and procedures to optimize efficiency

Track and communicate team velocity and sprint/release progress

Managed and coordinated department –wide operations

Leading Stakeholder Engagement meetings to ensure the Product Owner understands the business goals, requirements to effectively write user stories and define the acceptance criteria.

Tracked expenses and maintained department-wide budget

Worked on BRD and FSD

Facilitate scrum stories like grooming, story walkthrough, sprint planning, retrospectives, daily stand-ups, etc.)

Maintained an exceptional level of customer support with a focus on exceeding team goals of responses per day by developing and implementing processes and strategies

Coordinate and manage code releases and shared APIs with other IT groups

Acted as an escalation point for highly sensitive customer issues across all projects and worked closely with the team to ensure these issues resolved quickly

Created and implemented daily and weekly reporting of top customer facing issues shared with QA, engineers, art, and production

Project Manager-PayPal-Consultant

FROM = July 2010-May 2011

Projects =Media ROI and Ads in System Email.

Responsibilities:

Led and managed multiple cross-functional and international Project teams involving resources from both eBay and PayPal technology, business, and operation groups.

Methodology varied between agile and waterfall depending on Project specifics, business requirements, and solution approach.

Stakeholder management of Senior Management for multiple operational lines of business

Defined Project scope and roadmaps aligning to strategic objectives.

Produced and presented business cases, Project roadmaps for several multi-million dollar Projects to Sr. VP level stakeholders and succeeded in securing funding and Project approvals.

Managed product implementation that will provide clients with a user-friendly interface.

Set up Projects, develop a Project plan, capture Project status, assigning resources and tasks, developing financial (burn reports) spreadsheet, and managing hours in Project Portfolio Management Solution)

Managed the complete Project from start to finish including Resource management and client communication.

Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective

Working with Product owner On Artefacts Such as Product Backlog, Spring Backlog, Sprint Burn down, Release

Burn down

Project Manager –Western Union

From=Oct 2007 – April 2010

Projects =Portfolio and Automation

Responsibilities:

Responsible for Project management, requirements gathering, impact analysis, Project monitoring, management reporting, quality assurance, Project estimation and metrics.

Preparing Business requirement document & analysis report to bring out the functional requirement as per client need

Creation of test plans, which included preparing test cases, test scripts, user acceptance co-ordination & issue tracking (Bug fixing)

Responsible for tracking budget, schedule and resource and capacity utilization.

Worked closely with the executive team in defining requirements & analysis to create a road map for BIF Project

Development of Data Flow Diagrams (DFD)

Business User Support during UAT and implementation phases

Worked on Entity Relationship Diagrams to define movement of data across the system

Co-ordinate testing, writing test scripts for unit testing, functional testing & UAT

Responsible for tracking budget, schedule and resource and capacity utilization.

Devised a quality checklist for Business Analysis and Project Management team

Businesses Analyst -Key Management Group, India

From=Aug 2003 – Sep 2007

Responsibilities:

Single point of contact to the customer for Project related requests

Monitoring and ensuring the Project deliverables were met to the customers need

Creation of test plans, which included preparing test cases, test scripts, user acceptance co-ordination & issue tracking (Bug fixing)

Taking care of weekly release

Work with Business users to understand the existing issues and new requirements.

Defined new business process and workflows.

Matrix Solution

From=Aug 1997 - Aug-2000

VB Developer

Created custom reports using Crystal Reports.

Created a tracker tool to manage the workflow of bugs

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