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Customer Service Real Estate

Location:
Ocala, FL
Posted:
April 07, 2016

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Resume:

MAXINE P. STORAH

***** *.* ** ***. RD OCALA, FLORIDA 34473

813-***-**** Email – act9ti@r.postjobfree.com

SUMMARY: Qualified by experience, strong organizational abilities and technical skills to be immediately effective within your company.

LICENSES: LICENSE LOAN ORIGINATOR

NMLS # 917947

STATE OF FLORIDA NOTARY

REAL ESTATE LICENSE 1991 - 1996

WORK EXPERIENCE:

MLD Mortgage/ The Money Store – Remote 2015

Position: Mortgage Loan Officer

Duties: Provide information to borrowers regarding mortgage products and process. Obtain and compile applicant’s credit history, employment documents and financial information. Promote business by developing relationships with realtors, borrowers and builders. SITEL – Ocala, FL 2014 – 2015

Position: Customer Service Representative/Call Center Duties: Inbound call center assisting customers with questions relating to their pension benefits. Receive, respond to and process customer telephone inquiries. US Loan Market – 2013 -- 2014

Position: Mortgage Loan Marketer

Duties: Generate leads that are interested in mortgage loans for purchase or refinance. Pre-qualify and interview potential borrower. Communicate with customers as needed for additional documents. Analyze credit and property value.

Leman Wealth Management – 2012 – 2013

Position: Virtual Assistant

Duties: Monitor company collaboration system, checking for new messages and assignments. Manage client’s requests and circulate them for prompt processing. Verify documents are complete and accurate. Starr Law Group – Pompano Bch, FL 2011 - 2012

Position: Loan Processor

Duties: Interview clients to collect employment, financial statement and credit information. Verify all documentations are complete and accurate to submit to bank. Communicate with customers as needed for additional documents. Submit all correspondence to appropriate parties as required. Friedland Law Center – Ft. Lauderdale, FL 2008-2011 Position: Loan Modification Specialist

Duties: Provide service and support to homeowners with loan modification. Communicate with customers as needed for additional documents. Prepare files for submission to banks. Submit all correspondence to appropriate parties as required.

Broward County Property Appraiser – Ft. Lauderdale, FL 2006-2008 Position: Property Clerk

Duties: Provide administrative /clerical support to commercial department. Provide customer service to taxpayer regarding real estate taxes. Handles customer questions and assist with resolution. Clerk of the Circuit Court – Tampa, FL 2002-2006

Position: Court Clerk

Duties: Prepare dockets, motion, written pleas and criminal files for court. Issue Violation of Probation warrants and recall warrants. Submit all reports and correspondence to appropriate parties as required. Education:

Pro-School – 2012

Course of Study: Mortgage Loan Origination

Amscott Tax School - 2001

Course of Study: Taxes

Weichert Real Estate School - 1991

Course of Study: Real Estate

Brooks College - 1983-1985

Course of Study: Fashion Design/Diploma

Morristown High School – 1977 – 1980

Course of Study: General/Diploma

Professional References

1. Donna Ashman

954-***-****

Starr Law Group

351 S. Cypress Road

Pompano Beach, FL 33060

2. Daniel Hafner

954-***-****

Broward County Property Appraiser

115 S. Andrews Ave

Fort Lauderdale, FL 33301

3. Kathleen Salisky

813-***-****

Clerk of The Circuit Court

800 E. Twiggs Street

Tampa, FL 33602



Contact this candidate