Alejandro Rodriguez

**** *. ***** ** **. Hemet Ca 92543 E-mail: act9ov@r.postjobfree.com Ph. 951-***-****

Objective

Seeking a position where I can join a teamwork environment, where my skills and abilities in working with people and problem solving can enhance the organization while offering opportunities for personal growth and advancement.

Special Skills

Ability to learn and adapt quickly Problem solver

Strong Customer Service Team Player

Personable Sales

Cash Handling/ Cashiering Conflict Resolution

Supervision Construction

Maintenance & Repair Food Service

Call Center Multi-line Phone System

Database Management Microsoft Office: Word, PowerPoint, Excell,Outlook Operate Scanners

BOFI regulatory training

California Certified Massage Therapist Cert# (22691)

Work History & Education

Dec/2015 - Feb/2016

E Broker Center Enrollment Specialist Rancho Caucamonga,CA

Performed Call center duties to aid customers in finding acceptable and affordable health insurance. Qualify customers for subsidized coverage throught the "Affordable Care Act". Working directly with licensed agents to best facilitate the customers needs. to be a liason between Client and health Carrier including enrollment and submission of paper work, payments,and protection of sensative material. Managing client and prosect Data, follow ups and payments with CustomerManagment relations software.

Nov/2015 – Dec/2015

Smx Staffing Inventory Control Qualitry Assurance Moreno Valley,CA

Performed inventory management with bacode scanner using multiple inventory processes.responsible for examining product for, damage, theft, and proper counts.

perform inventory duties as quickly and with minimal errors, carefully organizing products when returning them into bins. Knowledge of wharehouse safety andprocedure as well as working cohesivly with other departments.

July/2015 - Nov/2015

AAU San Jacinto Eagles Youth Football Coach San Jacinto,CA

Peformed planned activities daily to develop fundemental skills and tayloring drills to teams learning curve. Providing mental and physical training and support. maintaining gear/repairs setting playbook and practice ciriculum as well as game planning.

July/2015 – Oct/2015

Solar City Field Energy Specialist Inland Empire,CA

Perform lead generation in Partner stores on a daily basis. Inform customers of the benefit of not only going solar but how Solar city in leading the industry with technology and a full customer service and monitoring. Following up with customers who had,missed, or rescheduled appointments. build and manage a pipleine of prospects.

Jan/2015 – July/2015

National Funding Renewal Specialist la Jolla,CA

Perform call center duties to aid customers in a decision to use working capital for the benefit of there business.To act a a conultant to returning customersexpress benefits of our program compared to traditional lending. use of a multiline phone system, managing a database closing deals by collecting neccessary documentation, creating a payment plan and drawing up loan documents. Inside sales,and customer service,

July/2014 – Jan/2015

Horizon Solar Power Call Center Representative Hemet, CA

Perform call center duties to aid customers in a decision to install solar equipment in the home or in commercial applications. Provide excellent customer service in all customer contacts. Discuss and explain the advantages of Solar. Set and reschedule appointments for Customer Service Representatives to go out and give a quote for service. Skilled at utilizing multi-line phone system in performance of duties. Resolve customer complaints to a positive outcome.

March/2013 - Oct/2015

Visalus Promoter CA

Provide excellent customer service at all times to aid in promoting the products and ensuring continuing sales. Requires a high degree of product knowledge. Use the products and use myself for product demonstration. Skilled at explaining the product and closing the sale. Follow all safety protocols for safe food service and storage.

Nov/2013-July/2014

RadioShack Sales Associate Perris,CA

Started as a part time sales associate and promoted to full time April 2014. Provided excellent customer service at all times to ensure customer satisfaction and repeat business. Continuously improved product knowledge to enable to explain and sell products to customers. Worked with other companies for Cell Phone service turn on and problem resolution. Resolved customer complaints to a positive outcome. Skilled at upselling products. Performed cashiering, cash handling, credit card transactions and returns. Entrusted with opening and closing procedures for the store. Stocked shelves and maintained the store in an eye pleasing fashion. Updated displays per current promotion and season. Performed inventory on monthly, quarterly, and annual basis.

Nov/2011- Aug/2013

Brasswell’s Community Convalescent Center Supervisor Dishwasher, Cook Yucaipa,CA

Managed a team of employees who performed dishwashing and cooking functions for a convalescent community. Prepared food for residents to Physicians prescribed diet requirements. Followed all safety protocols for food preparation, service, storage, sanitation, and use of chemical cleaning agents. Ensured employees followed all safety rules and best business practices. Provided excellent customer service for both internal and external customers.

Dec/2010-Aug/2011

Business Management Consultants SR Consultant Wildomar CA

Acted as a consultant for developing small business management systems. Provided excellent customer service at all times. Met with customers to ensure a thorough understanding of customer needs to come to a plan to meet their needs.

Jan/2010-Dec/2010

Health & Wellness Center Maintenance Riverside CA

Performed general maintenance and minor construction projects for facilities related to the Wellness Center. Also maintained building landscapes and sprinkler systems. Followed all safety protocols for building maintenance and construction.

Jul/2009-Dec/2009

Holistic Patients Collective Administrative Hemet CA

Provided excellent customer service. Performed cashiering and cash handling duties. Ensured cash drawer was in balance during and throughout the shift. Aided customers in selection of product and explanation of products.

Feb/2005-Jul/2008

Self-Employed Handyman/Masonry Hemet/ San Jacinto, CA

Performed handyman duties for customers that needed maintenance and repairs of their properties. Completed masonry projects such as building retaining walls, patios, and concrete finishing. Completed all business accounting and billing processes.

Jun/2004-Jan/2005

Dairy Queen Cashier /Cook Hemet CA

Provided excellent customer service for customers of the restaurant. Took customers’ orders and ensured that food was served as prepared to order. Performed cashiering, cash handling duties. Ensured cash drawer was in balance at end of shift. Cleaned and maintained work area following all safety protocols for use of chemical cleaning agents and sanitation. Ensured that safety measures were followed for food preparation, service, and storage.

Jun/2009-Apr/2010

Everest College Massage Therapy Diploma 720hrs

San Bernardino CA

Aug/2004-Jun2008

Hemet Senior High School High School Diploma

High School diploma

References available upon request.

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