FRANCESCA HOFFMAN

*** ********* ****** *** *, Brooklyn, NY 11221

act9o7@r.postjobfree.com

917-***-****

WORK EXPERIENCE

Glenwood Management New York, NY

On-Site Manager March 2014 – present

Manage day to day operations for a 265 unit luxury high rise rental building on the Upper East Side.

Schedule and distribute maintenance requests to appropriate staff. Conduct daily walk-throughs to ensure building standard is upheld. Supervise the renovation and preparation of vacant apartments; schedule repairs and process orders and invoices for vendors and contractors as needed.

Prepare weekly and monthly status reports. Process employee vacation requests and weekly payroll via ADP/E-time. Order and maintain stock of office and building supplies.

Conduct new tenant orientations and exit interviews, handle bookings and contracts for fitness center and rooftop lounge, and resolve all other tenant issues quickly and efficiently. Citi-Habitats & Aptsandlofts.com New York, NY

Licensed Real Estate Salesperson May 2013 – February 2014

Advertised and previewed rental listings in burgeoning Brooklyn neighborhoods.

Scheduled and coordinated viewings with clients and other agents to show apartments that match desired criteria. Perused listing database for potential options.

Collected and processed application paperwork for clients, liaising with various property management companies, owners and real estate agents. Ascertained client needs and expedite application approvals.

Facilitated lease signings and negotiated fee agreements. MySpace NYC Brooklyn, NY

Licensed Real Estate Salesperson November 2009 - May 2013

Viewed and photographed apartments in Prospect Heights, Fort Greene, Clinton Hill, Crown Heights & Bed-Stuy; created craigslist ads using an html agent to advertise listings.

Coordinated viewings with clients, gain a comprehensive understanding of their budget and criteria for their next potential home; showed appropriate listings.

Provided extensive customer service to clients; facilitated deposit and housing paperwork. Hudson River Park Trust New York, NY

Events Associate June 2009-September 2009

Conducted event set-up and breakdown (including audio and video equipment, screens, tents and seating areas) for all Hudson River Park summer events and selected grassroots marketing initiatives.

Assisted the Director of Marketing and Public Programs on site as needed, maintained the Hudson River Park information tent at all events, helped to provide a safe environment on the park piers.

Executed event promotional plans; performed limited data entry. STA Travel New York, NY & San Diego, CA

Senior Travel Advisor February 2006 – February 2008

Booked airfare, travel packages, tours, hotel and travel insurance for clients, with a focus on preferred adventure travel vendors, including G Adventures, Intrepid Travel, Contiki and more.

Coordinated complex around the world and point to point trips for travelers, utilizing comprehensive knowledge of world geography and reservation system SABRE.

Managed multiple Columbia University international group travel accounts. Negotiated contracts with consolidators and suppliers for group airfare and accommodations. EDUCATION

Columbia College, Columbia University New York, NY Bachelor of Arts, Anthropology 2001-2005

University of Western Australia Perth, Australia

Semester Abroad Fall 2004

SKILLS

SABRE, Microsoft Office Suite, Outlook, BuildingLink, Filemaker Pro, ADP, Mac OSX, Type 90wpm. References available upon request

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