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Cerner and GE IDX Consultant

Location:
Fort Lauderdale, FL
Posted:
April 07, 2016

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Resume:

Manuel Ortega, Jr

**** ** ***** ******* #***

Sunrise, FL 33323

773-***-****

act9ny@r.postjobfree.com

Objective To use my exceptional management,technical, education and training experience and partner with a nationally recognized healthcare system providing quality services to clients while supporting the needs of providers and employees.

Experience 1996 to Present

Indiana University Health Physicians, Indianapolis, IN

Clinic Manager - Primary Care Service Line 2015 - Present

Responsible for day-to-day oversight/management of the clinical and clerical staff

Primary point of contact responsible and accountable for the coordination and communication of information within the practice

Liaison between the provider management, Human Resources and payroll-related matters

Plan, direct, and coordinate the ongoing activities to meet established objectives and goals for assigned areas

Ensure compliance with all applicable quality and accreditation standards

Assist providers with the formation, implementation, and evaluation of policies, procedures, and protocols for the office.

Education Specialist – Learning Excellence 2014-2015

Practice Management Systems Analyst – Application Training and Support 2011-2014

Train and support new or existing users on GE/IDX, Cerner, Allscripts, IPAYX, Sage, PatientKeeper and Passport OneSource

Troubleshoot and resolve system problems

Assist in GE/IDX building and testing with regard to upgrades

Create training user guides and job aids

Project management experience

Perform quarterly GE/IDX audits and testing

Coordinate and lead monthly GE/IDX user meetings

Operate GE/IDX ConnectR to move patient registration to GE/IDX

Create and post courses on electronic Learning Management System (LMS)

Ann and Robert Lurie Children's Hospital, Chicago, IL

POS Representative Lead – Ambulatory Patient Care 2008-2010

Oversee Epic registration process

Verify and coordinate payment information for billing

Coordinate patient scheduling

Supervise support staff

Trainer on Epic patient information database

Resolve negative customer experiences

Analyst - Managed Care Operations 2003-2008

Maintain managed care contract database in Microsoft Access

Calculate expected reimbursement based on contracted levels

Audit billing against contract stipulations

Develop, maintain and analyze monthly business reports

Database Specialist - Kids Doc Call Center 1999-2003

Audit database entry by medical personnel for accuracy

Provide monitoring and training to staff

Create reports for marketing of the clinical program

Financial Planner, Family Service Representative–Admitting 1996-2000

Registration and scheduling clients for surgery

Assist uninsured families in exploring alternative payment options

Negotiate payment plans with patients and families

Education June 2009 National Louis University, Chicago, IL Master of Business Administration

June 2006 DeVry University, Tinley Park, IL

Bachelor of Science in Technical Management

Languages English and Spanish



Contact this candidate