Crystal Ellzey

***** ******* ***** ***. ****

Cypress TX, 77429

832-***-**** (c)

act9jg@r.postjobfree.com

OBJECTIVE:

Obtain a position at a company where I can maximize my management skills, quality assurance, and training experience.

SKILL/ABILITIES:

Organizational/Management

•Handled inventory and assist in managing flow of stock in store

•Prepared weekly inventory reports and submit to supervisor

•Responsible for daily upkeep and organization of store

•Research and data entry of Customer/Residents specific information

•Design and upkeep of personal website

•Filing of Corporate documents and other business related documents

•Upkeep with Spreadsheets; Addresses, Emergency Contacts, Employee Phone numbers, Dr. Appointments, etc.

•Made lunch menus for the Residents as well as helping them with their needs

•Build up marketing folders for distribution to other facilities helping companies have a better insight on our facility

•Keeping up with the Companies Intranet such as CRM’s as well as other marketing web sites (Facebook, Tomball Chamber Commerce, etc.)

•Manage table data

•Sort and filter merges

•Advanced techniques for analyzing and manipulating data in Excel

•Delete e-mails from the Inbox, Sent Items and Deleted Items folders

•Add, edit, move and delete appointments on your calendar.

•Direct EMT or Firefighters in proper direction of facility

Customer Relations

•Customer Service

•Assisted customers in product selection

•Resolve customer satisfaction issues

•Provided carry-out service

•Gave detailed information regarding products and services

•Activities with Residents

Communication

•Receptionist duties including: answering phone, taking messages, routing calls to appropriate recipient

•Faxed as well as scanned paper work for other companies

•Entered data to Meridian Remote Data site

•Great written communication skills

•Customer/Resident interaction for up selling opportunities and increased satisfaction

•Greeting guest with a personable attitude

•Can type approximately 72 words per minute

•Scheduled appointments as well as transportation

•Organized upcoming company events

Retail Specific

•Trained on POS Sale System for transactional purchases

•Trained on POS for restaurant purposes

•Trained on Credit Card acceptance for purchases

•Conceptual merchandizing and display development and management

•Customer selection and support

•Handled credit card/debit card and cash

•Telecommunication

EMPLOYMENT HISTORY:

09/2015 - Present Harvest Home/Inwood Crossing

Tomball, Texas

Receptionist/Admin. Assitant/Marketing Assistant/Activities Assistant

8/2015 - Present Hilbun Law Firm Cypress, Texas

Marketing and File Clerk (part time)

4/2015-10/2015 Saltgrass Steakhouse Houston, Texas

Server

03/2014-09/2014 McCoy’s Laurel, Mississippi

Sales Associate/ Cashier

03/12-11/12 Logan’s Roadhouse Hattiesburg, Mississippi

Server

•

07/10-11/10 Sports Authority

Fairbanks, Arkansas

Footwear Sales Associate

Certification:

•TABC Certified

- CPR Certified

- BLS (Basic Life Support) Certified

Volunteer work:

Living Legacy Center

Cypress, Texas

(Resource Center for Veterans, Senior Citizens and Special Needs Community)

•C.A.M. (Cypress Assistance Ministries)

•Houston, Texas

•

•EDUCATION:

•Cypress Creek High School – Graduated 2005

• Houston, Texas

•Lonestar College

• Houston, Texas

• Associates of Science Candidate

•

•REFERENCES:

•

•Donna Conner

•-Relationship: Friend

•-Employer: Hunting Energy Service

•-Cell Phone#: 832-***-****

•

•Toni Wilson

•-Relationship: Co-Worker/Friend

•-Employer: Harvest Home & Inwood Crossing

•-Cell Phone#: 936-***-****

•

•Nicol Burrell

•-Relationship: Business Office Manager/Friend

•-Employer: Harvest Home & Inwood Crossing

•-Cell Phone#: 832-***-****

•

•John Nelson

•-Relationship: Former Manager/Friend

•-Employer: McCoy’s

•-Cell Phone#: 832-***-****

Contact this candidate