Mark J. Duffy

*** ******** ** *. *******, Ma. ***64 508-***-**** act8gb@r.postjobfree.com

Event professional with over twenty-five year’s industry experience including logistics, personnel, and administration. Specialties include start-ups, realigning failing or challenged operations, training and professional development for all levels of personnel.

EXPERIENCE

4Productions, LLC

Director of Operations S. Easton, MA

10/14 – Present

Build warehousing and Logistic operation from ground level.

Implement and manage a web based Inventory System to track A/V equipment to 525 trade shows per year.

Manage salaried PM’s, Logistics manager, Warehouse Supervisor and labor crews.

Vendor set up and approvals

Performance management

Executive member of Safety Committee

Scheduled, planned, and managed schedules for movement of equipment for technicians and labor for over 525 Trade Shows per year

SmartSource Rentals Westwood, MA

5/12- 10/14

General Manager

Hired as National Program Manager for the Event Data Division. Lead and direct all operations as they pertain to Lead Retrieval.

Establish a network of freelancers to supplement trained LR techs within the 22 branch network.

Promoted to GM after 5 months and assumed all sales and operations employees

SER expositions Worcester, MA

7/11-5/12

Vice President of Freight and Logistics

Create a Logistics line of Business including DOT, Brokerage, and Licensing.

Negotiate contracts with outside vendors to transport freight to and from events.

Contract carriers for linehaul movement of decorating equipment.

Invoicing and collections of exhibitor freight

Train onsite staff in rating and moving freight

Train customer service in quoting, booking, and tracking freight.

Convention Data Services Inc. Bourne, MA

10/07-7/11

Manager of Onsite Operations and Logistics

Staffing and Scheduling for all onsite staff for 150 Events throughout the United States.

Manage a staff of 17 direct reports in Onsite, Logistics, and Warehouse Departments.

Reduced expenses by 25% for a total annual savings of $240,000 by consolidating vendors and realigning responsibilities within the department.

Responsible for an annual budget of $2,3 Million in Operations.

Developed and Implemented Policies and Procedures for Onsite, Logistics, and Warehouse Operations

Hired, Trained, and Mentored new hires to ensure consistent standards of performance.

Negotiate contracts with all Service Providers for Warehouse and Logistics Groups

Hargrove Inc. Lanham, MD

1/1/06-10/15/07

Director of Logistics and Transportation

Direct, manage, and control all Transportation and Logistics for the Corporation to include Trade Shows. Special Events, and Exhibits.

Open a new line of Logistics business for Hargrove Inc. Tradeshows moving Exhibitor Shipments in and out of tradeshows. Goal set at $1 Million in Revenue for 2006.

Re-write existing ground and air tariffs to maximize discounts and service for all shipment related transportation.

Hire, train, and staff an operation that supports the Logistic component particular to Hargrove Inc.

Revenue goal achieved on 9/22/06

Champion Exposition Company, Inc. Middleboro, MA

10/2003-12/31/2005

National Director of Logistics

Direct and manage all facets of transportation of a major national exposition contractor. Provide streamlined and cost effective movement of company owned equipment in and out of tradeshows and events.

Accountable for over 480 tradeshows, exhibitions, and sporting events per year.

Establish contractual relationships with outside carriers to supplement transportation operations.

Maintain records relative to transportation i.e., IFTA, DQ, HOS, etc.

Eagle Air Freight Chelsea, MA

5/2002-10/2003

Director of Transportation

Responsible for transportation, customer service, payroll and billing for local and linehaul operations.

Ensured adequate staffing, equipment, and scheduling for a 24 hour / 7 day per week operation. Performed periodic and annual reviews on employees; enforced company and DOT policies and procedures.

Nurtured relationships with existing customers, while developing new sources of revenue.

Exel NAL Chelsea, MA

10/2000-5/2002

District Manager

Recruited to develop and implement an in-house transportation system for a new marketplace. Hiring, training, and developing employees and contractors. Implemented quality control measures from top down.. Revenue base initially $10-12K; presently in excess of $50K and growing.

Managed 11,000 sq. ft warehouse to support inbound and outbound operations for domestic and international air and ground freight.

EDUCATION

Norwich University, Northfield, VT

1977-1981

Business Administration

Bridgewater State College, Bridgewater, Mass

1981-1982

Additional Management Training:

Ethics, Foundations For Leadership, Participative Leadership, Personnel Services and Legal Leadership, Management Development, Anti-Racism Awareness, ISO 9000, ISO 9001, ISO 9002, Malcolm Baldridge Quality Diversity,

Customer Service, Managing Results, EEO/AAP, Managing Relationships, Team Building, Managing Life's Balance

Time Management

Organizations:

Dighton Parent Teachers Organization (President), Dighton Youth Soccer (Coach), Dighton Youth Baseball (Coach), Dighton Softball (Coach), Board of Directors (Vice President) Dighton Baseball/Softball, ESCA Member, IAEE

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