KIMBERLEY S. SPURGEON

**** ******* ****, **********, ** 46112

317-***-**** act8ec@r.postjobfree.com

Administrative Assistant

Office professional with proven ability to function well in a fast-paced environment while meeting service expectations of clients as well as management and co-workers. Self starter who can manage my own time and work with minimal direction. High integrity and ability to effectively handle confidentiality.

Key Qualifications

Highly motivated, creative and great multi tasking skills

Dependable and punctual team player

Hard worker and highly motivated with the ability to learn

Enthusiastic, highly committed and loyal

Exceptional communication skills and customer service

Great organizational skills, multi-tasking and prioritizing job duties

Work Experience

Hankey Law Office, Indpls IN

Case Administrator

Efficiently handle high volume of clients, advise and assist them to obtain Social Security Disability and Social Security Income and other programs to help with their disabilities and living conditions. Assist attorneys of application dates, denial dates, appeals and approvals and correspondence.

Request, download and exhibit medical records to SSD/SSI for proof of disability.

Approve and submit invoices for payment.

Schedule and meet required deadlines for the attorneys hearings.

Type appeal correspondence to the Appeals Council for remand.

Liberty Mutual, Indpls, IN

Bond Technical Support

Provide technical support for the agents in the state of Indiana. Process new business and endorsements to current policy holders. Maintain customer files and batch expired files to Iron Mountain for safe keeping.

Respond to agents and provide a quick turnaround for requests.

Assist manager with a variety of projects.

Process and mail commission statements monthly.

JPMorgan Chase, Indpls, IN

Non Prime Retail Sales Assistant

Interact with branch manager and loan officers for productivity, leads, setting and acquiring their monthly goals. Process paperless files to submit to the underwriting department for approval and closing of loans. Interact with clients to obtain any other documentation for approval. Complete and submit expense reports for loan officers for reimbursement.

Order appraisal, title work and flood.

Create spreadsheet for officers for tracking status of the loan.

Interact with clients to obtain necessary paper work for approval.

Meet deadlines and schedule closing with title company.

Run weekly and monthly reports of productivity.

Education

Lawrence Central High School, Indpls, IN

High School Diploma

Accomplishment Statements

Initiated cost control to reduce medical records expenses by utilizing state guidelines for cost of medical records.

Eliminated 25% of phone calls by providing informational guides for clients at initial appointments.

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