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Customer Service Manager

Location:
Atlanta, GA
Posted:
April 04, 2016

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Resume:

Eric S. Anderson

**** ******** ****, *******, ** 77011

713-***-**** act7nx@r.postjobfree.com

Summary of Qualifications

I have a strong background in business and financial accounting, which makes me highly competent with entry-level candidates with experience and drive. Areas of expertise include:

Talented in problem solving and office design

Works well under pressure and apart of a team

Well-groomed appearance

Polite, respectful and courteous manners

Responsible, efficient and flexible

Ability to work in a fast-paced, intense environment smoothly

Ability to elicit confidence and build rapport

Objective

Seeking an entry-level position in financial accounting with a company that has growth opportunities for new graduates.

Education

Texas Southern University Houston, TX

MBA candidate Sem. Two 2015-Current

GPA: 3.4

Texas Southern University Houston, TX

BA Accounting May 2015

GPA: 3.1

Graduation Date: May 16, 2015

Experience

HEB Houston, TX

Customer Service Specialist, Montrose Market 2012-2014

Assisted cashiers in bagging and packaging groceries, all while providing the customer comfort and peace of mind.

Pappadeaux’s Seafood Kitchen Houston, TX

Server 2013-2014

Worked directly with restaurant customers to deliver food and drinks. This has greatly improved my strong communication skills.

Texas Southern University Houston, TX

Volunteer Tax Preparer 2013 – 2015

Each year, Texas Southern University, in conjunction with the IRS, coordinates the Volunteer Income Tax Assistance (VITA) program. VITA is a student volunteer program that provides students the opportunity to gain hands-on experience preparing federal and state tax returns for economically disadvantaged people in the local community. Benefits include receiving IRS training and certification, resume building and networking while providing a service to the community.

Houston Independent School District Houston, TX

Internal Audit Intern Jun-Sep 2015

Researching and assessing how well risk management processes are working and recording the results using software such as Microsoft Word and Excel.

Liberty Tax Service Houston, TX

Entry-Level Tax Preparer Dec 2015-Present

Responsible for the income tax preparation processes for individuals located in the Southwest Houston area.

Au Marketing Houston, TX

Campaign Manager 2016-Present

Interviews, supervises and trains campaign staff. Participates in critical meetings regarding business operations within a prominent organization.

Skills

Word Processing

Schedule Management

Mathematics

Mentorship

Problem Solving

Proficient in Microsoft Word, Excel & PowerPoint

QuickBooks familiar

Honors

VP of Texas Southern Entrepreneurship Club 2013-2015

National Honors Society Member 2009 - Current



Contact this candidate