Brandon M. Gray PHONE: 706-***-****

*** ********* **, *******, ** 30317 act7n0@r.postjobfree.com

Profile

Creative, innovative, customer service oriented human resources professional with 2+ years of experience

Strong analytical and database skills, advanced user of Microsoft Excel

Highly adaptable: quickly achieves functional proficiency in new situations and environments.

Dynamic, results-oriented problem solver that never shies away from challenges.

Looking to pursue the Professional in Human Resources (PHR) Certification

Technical Aptitudes

SOFTWARE

Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Project, Access, Visio, Adobe Professional, HRIS (Lawson), Retirement System (Fras), Applicant Tracking System (HodesIQ), ID Badges (Access It), SPSS, Minitab

TRAINING

Business Data Analysis, Communication Skills for Leaders, Learning to Lead

Education

M.S., Master of Science in Human Resources Management, Troy University, Troy, AL, May 2013

B.B.A., Bachelors of Business Administration in Human Resources Management and Management Information Systems, Columbus State University, Columbus, GA, May 2011

Relevant Academic Achievements:

Dean’s List

Servant Leadership Associate

Study Abroad-Business in South Korea

CSU Global Ambassador

D Abbot Turner College of Business Representative

Professional Experience

CRAWFORD & COMPANY, Atlanta, GA November 2013-March 2016

HRIS Coordinator Full-Time

Served approximately 3,500 U.S. based employees and 1,000 Philippine based employees. Served as a system administrator for all HR systems for the company, to include the HRIS, ATS, and Retirement System. Assisted other areas of HR to included Talent Acquisition and Compensation. Managed employee onboarding dashboard, new hire orientation, job requisitions/postings, position codes, and employee time off administration. Served as the liaison between various business functions such as IT, Payroll, and Finance.

Being the front-line point of contact regarding any questions that employees or managers have concerning company’s policies/procedures or direct them to the appropriate HR team member

Assisted in streamlining the onboarding process moving everything from paper to an online process

Created and maintained recurring metrics and analyses to leaders within HR and across all business units and 4 countries to include: compensation, headcount, turnover, and trend analysis.

Created HR Action Request Form and Job Requisition Form for the Global Business Service Center in Manila, Philippines

In collaboration with the Director of Talent Management, redesigned all Performance Evaluations forms and created Goal Setting Forms for Company Officers

Performed system administration functions including table configuration, data loads and maintenance, etc.,

Developed and maintained documentation of system procedures and functions, trained new HR system users as required,

Identified opportunities for improving the effectiveness of processes, systems, and reports,

Wrote, maintained and supported a variety of reports or queries utilizing appropriate reporting tools.

Assisted in the development of standard reports for ongoing customer needs and generated special ad-hoc reports as requested.

Assisted recruiters by submitting background screenings and employment verifications, and screening resumes, and sourcing candidates when needed

Provided Reception coverage, when needed

REGIONS FINANCIAL CORP, Columbus, GA March 2012-November 2013

Teller III/Financial Service Specialist Full-Time

Responsible for efficiently processing routine and complex customer transactions while providing the highest level of service and identifying bank products and services that may be beneficial. Assisted the Branch Service Leader with supervision of the teller line. Mentored other tellers on cross-selling activities and product knowledge. Performed vault and teller duties as requested. Performed supervisor override, when needed.

Regional Teller Challenge Winner: Nov 2012

Received Perfect Balancer Awards by consistently balancing cash drawer without any errors

Selected to be a Teller Trainer

Consistently led branch in teller referrals

Received training to assist branch in a FSS back-up role depending on the staffing needs of the branch.

SUNTRUST BANK, Columbus, GA November 2008-November 2011

Teller II/Financial Service Representative Part-Time to Full-Time

Responsible for efficiently processing routine and intermediate customer transactions while providing the highest level of service and identifying bank products and services that may be beneficial. Performed vault and teller duties as requested. Performed supervisor override, when needed.

Started training and development of the Teller Coordinator (Head Teller) role, by job shadowing

Received several Customer Service Awards by providing exceptional customer service

Zero Club Member by consistently balancing cash drawer without any errors

Selected to be a Teller Trainer

Received training to assist branch in a FSR back-up role depending on the staffing needs of the branch.

Volunteer Experience

ATLANTA FREEDOM BANDS, Atlanta, GA November 2013-Present

Musician: plays the flute and piccolo in several ensembles to include the concert band and marching band

Colorguard: performs as a member of the colorguard

Librarian (2014-now): photocopies music as directed by conductor, distribute music to section leaders, organize music in score order, updates music library database as required, returns scores to library when completed

Member-at-Large (2015): one year term board voting position. Elected member that represents the membership of the entire AFB organization. Listens to comments, concerns, and complaints from band members and voice them to the board, when necessary. Serves as a sound board for the members

Vice-President (2015-2016): two year term board voting position. Appointed as Vice-President to finish the term by the board when the Vice-President vacated the position.

Delegate (2015): Served as delegate for the Atlanta Freedom Band at the National LGBA Conference

ATLANTA PHILHARMONIC ORCHESTRA, Atlanta, GA November 2015-Present

On-call Musician: serves as Flute III / Piccolo when needed

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