Customer Service Administrative Assistant

GAYLA HENRY

**** **** * ******, ************, AR 72801

479-***-****, act7i9@r.postjobfree.com

Seeking a career with a Administrative Assistant. In a successful, well-established organization that will enable me to grow professionally while contributing to the company’s goals and objectives.

PROFESSIONAL SKILLS

Management of Accounts Payable/Receivable/Non-payable accounts.

Administrative Expertise includes answering multiline telephone systems, organizing and filing paperwork, operation of all office equipment.

Expertise in Word Perfect, Microsoft Word, Excel, PowerPoint, Microsoft Access & Quicken.

Ability to multi-task & solve problems creatively, logically, and practically.

Ability to work independently or as part of a group.

Outstanding ability to communicate clearly and effectively.

Web page design.

Software installation, troubleshooting & repair and maintenance of all types of computer systems and peripheral devices.

EXPERIENCE

Kellogg’s, Russellville, Arkansas

Product Merchandiser March 2011-March 2016

Vast experience in product management in a retail environment.

Experienced in retail buying, planning, floor sales, product merchandising, forecasting and marketing.

Excellent understanding of the customer’s strategies and action plans.

Ability to communicate regularly with store management regarding product concerns and opportunities.

Ability to ensure that each store receives the best possible product assortment.

Excellent analytical, problem solving, interpersonal and communications skills.

Arkansas Nuclear One, Russellville, Arkansas

Fire Watch February 2007-September 2009

Contracted with Stone & Webster June 2008 -September 2009

Contracted with Wackenhut February 2007- June 2008

Oversaw areas of risk for fires, hazards, leaks and fire threats within Arkansas Nuclear One.

Maintained detailed log of day to day activities.

Coordinated and reported any hazard and/or threat identified to management and personnel.

Knowledgeable in evacuation and safety procedures to prevent injury and potential loss of life.

Turnage Employment Agency, Russellville, Arkansas

Clerical & Healthcare related positions July 2002-February 2007

Performed various routine clerical administrative and general office duties.

Received and performed data entry for proper record keeping, filing of documents.

Administer bedside and personal care, such as ambulation and personal hygiene assistance.

University of Arkansas Community College, Morrilton, Arkansas

Account Maintenance Office/Secretary December 2001-June 2002

Temporary position while attending college.

Performed various routine clerical administrative and general office duties.

Proficient with Microsoft Office Applications.

Excellent customer service.

Received and performed data entry for proper record keeping.

Collected payments and ensured accurate and complete documentation of all required forms & documents.

EDUCATION

Associate Applied Science in Computer Information Systems December 2012

University of Arkansas Community College Morrilton, AR

Computer Maintenance December 2011

Networking Technology December 2011

Computer Information Systems Technology December 2011

Associate of Arts June 2002

University of Arkansas Community College Morrilton, AR

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