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Customer Service Sales, Computer Technology

Location:
Legazpi City, Bicol, Philippines
Posted:
April 03, 2016

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Resume:

Richard B. Baraquiel

Address:

#** *****-***** **., ****** Valenzuela City

Contact Info.:

Mobile number: 092********

Email: act7c7@r.postjobfree.com

Objective:

To acquire a mindset that is full of perseverance and persistence in order to achieve company’s goal in a very passionate way

Personal Information:

Date of birth : November 18, 1992

Place of birth : Cajugotan, Bacacay, Albay

Permanent Address : Purok, 6 Brgy. Cajugotan, Bacacay, Albay Age : 23 y/o

Gender : Male

Height : 5”11

Weight : 146 pounds

Citizenship : Filipino

Religion : Roman Catholic

Status : Single

Mother’s Name : Liliousa Baraquiel

Occupation : Senior Citizen

Father’s Name : Esmeraldo Baraquiel

Occupation : Senior Citizen

Education:

2005 Elementary Cajugotan, Elementary, School

Cajugotan, Bacacay, Albay

2009 High School Zamora, Memorial, College (High School Department) Bacacay, Albay

2012 Vocational San Francisco Institute Of Science and Technology (Computer Hardware Servicing NC II DTS)

San Francisco, Malilipot, Albay

Work Experience

April, 2011- January 30, 2012, Supervised Industry Training (Production Operator)

* Panasonic Precision Devices Philippines Corporation * February, 2012- August 21, 2012,Apprenticeship (Production Operator)

* Panasonic Precision Devices Philippines Corporation * November 19, 2012 April 18, 2013,Contractual (Ride Attendant)

* Enchanted Kingdom Incorporated *

July 22, 2013- December 31, 2013 Contractual (Elevator Operator)

*Triumph Development Corporation*

September 22, 2014- December 22, 2014 (Promodiser)

*Ikhea Lightings Incorporated*

March 9, 2015- December 16, 2015 (I.T. Sales Staff)

*Good Hand Security Products*

Skills Gained:

Panasonic Precision Devices Philippines Corporation Knowledge and skills in electronic assembly

Enchanted Kingdom Incorporated

Knowledge and skills in good customer service

Knowledge and skills on how to handle quest complaints Knowledge and skills in ride safety operation

Triumph Development Corporation

Enhanced knowledge in assisting persons in the assigned workplace Knowledge on how to set aside mood or problem in order to recognize and value the given task at all times

Ikhea Lightings Incorporated

Knowledge and skills in good customer service

Knowledge on how to interact with customer needs to meet customer’s satisfaction at all times

Provide persuasive conversation with the customer in order to sell the product and achieve the daily, weekly, monthly sales quota

Good Hand Security Products

Enhance knowledge in good customer service and salesmanship Knowledge in a wide variety of products in industrial, security devices, spy gadgets, corporate, residential, healthcare, etc.

Making quotation relating to clients request

Technical knowledge acquired and using that knowledge in technical support to clients in need with technical assistance

Knowledge in marketing products using the traditional and new techniques Conducting on site survey to get clients data prior to installation Utilizing networking knowledge and enhancements of that knowledge in connecting several devices using port forwarding or cloud based connections After sales services like troubleshooting, phone based technical support, on site troubleshooting of company’s products and services Negotiating with clients of quotation total price and installation fee In charge of sales reports daily, weekly, and monthly Knowledge in proper handling of phone calls

Handling clients concern through phone calls, walk-ins, facebook fan page inquiry, emails

In charge of maintaining and achieving sales plan monthly, therefore providing persuasive, informative, honest explanation to products in order to acquire clients trust and approval

Languages:

• English

• Filipino

• Bicol

Accreditation:

• Knowledge in installation, configuration, troubleshooting, repair and maintenance of computer systems and networks

• Knowledge in industrial operation, and how to achieve reliable and quality products whatever the circumstances are

• Knowledge on how to achieve excellent customer service

• Knowledge in handling clients inquiry, technical assistance, complaints, concerns

• Knowledge in marketing products through the use of traditional and new ways Interest and Activities:

• Troubleshooting technical related problems such as electronic devices, particularly computer hardware and software

• Interested in assisting and serving customer’s

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Mr.Richard Baraquiel



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