PHILIP S. PETRUZZELLI, PMP

act755@r.postjobfree.com Jersey City, NJ 07302 201-***-****

PROFESSIONAL SUMMARY

Experienced project manager and telecommunications consultant that worked on VoIP implementations, network and phone system equipment upgrades, data processing manager and office automation implementer with emphasis in PCI compliance. Additional expertise includes: PBX management (Meridian and Cisco VoIP) budget creation and development variance reporting expense control financial analysis invoice authorization and tracking RFP development administration and automating system interfaces . Independent Consultant 2015 to 2015

Project manager project with Condé Nast to analyzed invoices, automated payments and worked with vendors to reduced expenses by

$5k month. The short term project was successfully completed in 3 months. Advance Central Services, Inc. (Advance Publications, Inc.) 2001 to 2015 Telecommunications Specialist

Project Manager – Projects included implementing VoIP and TDM phone systems (premise based and hosted), the first corporate hosted email system, PCI Compliance implementation for 26 newspapers, local telecommunications services, telecommunications audits, other. Scheduled requirements and status meetings and published meeting notes.

• Project managed and implemented 7 Cisco and ShoreTel VoIP and 3 Avaya/Nortel (Meridian) systems phone systems. That included network analysis, budget creation and tracking, data collection, system programming, equipment ordering, setup and installation, problem analysis and resolution, consultant management, call centers, status reporting and project closeout.

• Project managed Office 365 implementation at 2 sites with over 250 accounts each.

• Designed the telecommunications budgets, reviewed invoices, authorized expenses and generated variance reports.

• Familiar with IP assignment, addressing and management.

• Created and maintained Visio network diagrams.

• Problems were analyzed and the network/equipment engineers engaged to resolve any problems.

• Invoices were compared to contracts and discrepancies resolved prior to payment.

• Originated, distributed, and analyzed the first corporate wide telecommunications RFP. Included Private Line, Frame Relay, Long Distance and Internet services that crossed divisional boundaries and negotiated the contracts which reduced expenses by 25%. Negotiated wireless contract savings the corporation $1.1 Million/year. Managed corporate relationships for Verizon, AT&T, Level-3 and Windstream.

• Developed telecommunications budgets, tracked expenses, explained variances and contract adherence.

• Managed corporate centralization of disparate email systems into an Office 365 and Lync hosted solution.

• Coordinated with 26 daily newspapers, magazines and a cable company to negotiate telecommunications contracts, track and reduce expenses and implement ‘Do Not Call’ regulatory changes.

• Wrote telephone system RFPs, analyzed results and project managed implementation process for eight new VoIP and traditional PBX systems. The RFPs included requirements for Call Centers and AVR functionality.

• Collaborated with Verizon’s developers to enhance and test user interface to Verizon Enterprise (user Order and Billing system). Held weekly meetings to discuss system improvements, improve experience, identify and correct problems. Consultant

Consulting Firms:

1998 to 2001

Planet Technology Solutions, Inc. Manager, Telecommunications 2001 to 2001 The Computer Merchant, Ltd. Project Manager – Exchange Implementation 2000 to 2001 Leaden Associates, Inc. Project Manager 1999 to 2000 Key Data Solutions Project Team Manager - Telecommunications 1998 to 1999 Selected Accomplishments Project Management

Carrier Corporation developed the project plan and tracked the international rollout of Exchange/Outlook 2000 for 54 sites in 22 countries with 4,500 clients for Carrier Corporation using MS Project. The project was completed on schedule and within budget utilizing Compaq NT Mailbox and Connector Servers.

• Developed project-tracking tools – Stop light reports and project metrics reports using Power Point and Excel.

• Improvised work plans, change control procedures, project documentation, site acceptance forms, risk management, and problem resolutions.

• Handled international tracking of site responsibilities, site preparations, software and hardware shipment, customs handling, product training, installation and migrating existing client files.

• Telecommunications Problem Resolution – Resolved local and remote telecommunications problems and issues by coordinating the efforts of various LECs and equipment service vendors. Philip Petruzzelli

act755@r.postjobfree.com 201-***-****

• MIM Corporation new call center – Coordinated ordering and installation of call center voice and data equipment, as well as, Internet, Frame Relay, voice and data circuits.

Telecommunications Management

Managed telecommunications facilities for 400 sites and resolved billing issues.

• Developed Meridian 1 and Local and Long Distance (SONET, T-3, T-1 and other PL services) and Service RFPs with Service Level Requirements, analyzed responses and recommended best vendors.

• Analyzed voice telecommunications system of Burke Rehabilitation Hospital and made appropriate network recommendations that reduced expenses by 15%.

• Managed vendor relationships to ensure timely service delivery, problem resolution and accurate invoicing.

• New York Presbyterian Hospital Y2K initiatives:

– Coordinated data collection, equipment and vendor Y2K assessment and made recommendations to meet Y2K requirements.

– Created and managed the master telecommunications and facilities project plans used to determine the Year 2000 equipment compliance for over 200 locations.

– Designed the Y2K compliance test plans and scheduled testing for telecommunications equipment. Additional Work Experience New York City Health & Hospitals Corp. Director, Telecommunications Dow Jones Markets, Inc. Manager, Telecommunications Billing and Audit Telecom Services Limited Telecommunications Consultant AT&T Staff Manager

• Systems and Control Implementations o Implemented and coordinated an 80-site Frame Relay Network with ISDN backup designed to consolidate applications and telecommunications services and reduce expenses. This network connected all of the New York City Hospitals to the WAN and various LANs. o Designed and invoked on-line systems that automated the tracking, authorization and allocation of the telecommunications network expenses and invoice payments, which resulted in savings of $1.5 million per year. o Introduced a LAN based invoice tracking system to process 1,500 monthly invoices, initiated procedures to automatically charge back expenses to departments, generated vendor payments and validated invoices using billing information from CD-ROM resulting in a 40 percent work force reduction. o Coordinated data collection process for installation of a 6,500 station Northern Telecom SL-100 switch at New York Hospital. Designed and created reports required to track progress and equipment requested by all departments.

• Designed, wrote and evaluated telecommunications Requests for Bids for Wiring, PBX and Voice Mail maintenance, wireless and Frame Relay services.

• Formulated the conference calling program to reduce expenses and facilitate international conference calls.

• Budget and Expense Management Control and Processing: o Managed the processes for budgeting, variance reporting, validating, allocating, authorizing and auditing of all telecommunications invoices o Created and managed the $20 million telecommunication allocation process including budgeting, variance reporting, validating invoices, allocating expenses and authorizing payments. o Lowered taxes by $420,000 per year and recovered over $500,000 in overpaid taxes and recovered improper circuit charges totaling $500,000 while reducing monthly expenses by $100,000. o Eliminated telecommunications expenses: obtained refunds from vendors and managed the data collection process for a new PBX system.

o Audited telecommunications invoices for New York City corporations, which resulted in recovery of refunds totaling over $3 million from New York Telephone and AT&T.

• Successfully administered new nationwide WATS Billing System. Responsibilities included job definitions, staffing of the department, application scheduling, coordinated the receipt and processing of LEC call detail, testing/report verification, coordination of software change management and participation in final system testing.

• Supervised a large AT&T data center that controlled payroll, engineering and private line billing applications. EDUCATION

MBA, Labor Relations, University of Missouri at Kansas City BSBA, Business Data Processing, Pittsburg State University Project Management Professional Certification from the Project Management Institute Lean Six Sigma Green Belt Certified

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