Toshonna Ross

Email:act6wd@r.postjobfree.com

707-***-****

PROFESSIONAL SUMMARY:

Plans, coordinates, and manages fundraisers, conferences, seminars, and meetings for small and large groups of up to 1,500 people

Facilitates and conducts employment workshops, empowerment support groups and events that bring awareness to various adversities affecting women and children

Demonstrates history of increasing on-the-job responsibility and initiative

Diligent and excels at multitasking in a fast paced environment, completing projects in a timely manner with attention to detail and accuracy

Creative and innovative eye on design and attention to detail

Ability to act independently and exercise good judgement and discretion

Superior in handling confidential documentation and coordinating time sensitive assignments

Resourceful with organizational abilities and interpersonal skills

Possesses strong leadership qualities, communication skills, as well as able to work as a team player, able to adopt with individuals at all levels

Provides exemplary customer service to all clientele COMPUTER/SKILLS:

Thorough knowledge of all Microsoft Programs (Word, Excel, PowerPoint, Access, Publisher, Outlook), Primavera Contract Management (PCM), Primavera P6, Adobe Illustrator, Photoshop, ACT, M.Y.O.B. Accounting, Adobe Acrobat, Microsoft Visio, Microsoft InfoPath, Travel Tracker, (FTR) For The Record, FileBound, Oracle PeopleSoft Enterprise, Proofreading, Editing, Typing 65+wpm, General Office, Data entry, File Maintenance, Customer Service, Math and Bookkeeping, Word Processing, File Organization, QuickBooks, Word Press, MyAct-SharePoint, Google Docs, Microsoft Projects, Constant Contact, MailChimp, Social Media Outlets: Facebook, LinkedIn, Twitter, MeetUp

PROFESSIONAL EXPERIENCE:

Courageous Women Association, Inc., Oakland, CA

Founder/ Executive Director, 06/08 – Current

Heads and serves as Founder and Executive Director of nonprofit 501c(3) organization which provides supportive services, resources, and empowerment to women victims and survivors of domestic violence, homelessness, incarceration, addiction, prostitution & human trafficking, and other debilitating issues

Plans and coordinates conferences, seminars, and fundraiser events for groups ranging from 10 to over 1,000 people

Develops strategies, and organization enhancements that raise public awareness of the underlying cause for the formation of the non-profit

Drafts and creates contract agreements, proposals and scopes of work

Coordinates event logistics and deliverables, including but not limited to: venue selection, booth registration, attendee registration of up to 1,500 people, agenda development, update company listings and directories, catering, RSVP tracking, invitations, hotel bookings, shipping coordination, equipment coordination, vendor management, A/V orders, giveaway orders and pre- and post-event packing and shipping

Helps track expenses for conferences and event budgeting purposes

Maintains accurate records of stock inventory and tracking

Updates presentations, collateral and other meeting or event graphic materials to deliver consistent corporate and product messages to target audience and other event needs

Drafts and sends email and direct mail communications to target contact database

Ensures corporate website is updated with current corporate events

Manages all social media posts related to the organization

Works with Board of Directors to ensure that entity is functioning according to its mission statement and goals

Manages over 200 volunteers annually

Creates and Manages company Budget

Helps to secure the future function of the organization

Establishes professional presence at various of the nonprofit’s mission and products at industry tradeshows and corporate events in order to generate support and build partnerships

Works as Public Relations Associate, interacting with media, reporters, government representatives, and members of the community; acting as the public face of the organization

Serves as liaison between organizations to advocate and bring awareness to women’s social, personal, and economic issues

AC TRANSIT, Oakland, CA

Senior Administrative Assistant, 04/07 – 05/14

Provided wide variety of highly responsible administrative and confidential support to the District Secretary, and the Board of Directors

Provided direct support to Chief Planning & Development Officer under Capital Projects

Managed coordination of Board of Directors and assisted with coordination of public meetings, trainings and seminars, including but not limited to: registration of up to 250 people, public and company website postings under legal guidelines, catering, RSVP tracking, invitations and public mailing, shipping coordination, equipment coordination, vendor management, A/V orders, giveaway orders and pre- and post-event packing and shipping, tracking, monitoring, and reporting all event expenses

Composed and typed departmental letters, reports, memoranda, and other documents that may include contracts, proposals, technical documents, statistical and/or special forms, budgets, and charts. Proofreads these documents for accuracy, content, form, grammar, and proper English usage

Performed accounting functions related to department accounts payables and receivables. Prepared District Secretary and Board of Directors Payroll, Quarterly Reports, Conference Meeting Expense Reports, and Monthly Expense Reports

Prepared and made extensive travel accommodations, meetings and conferences for Board of Directors and District Secretary including monitoring and tracking travel expenses for Board reporting

Organized and maintained travel to include: hotel bookings, auto rental and/or ground transportation, flight schedules and itinerary, complex appointment schedules and calendars

Updated Transit Agency and Board Liaison Appointment Meetings on company website

Maintained Public Records using FileBound Content Management System

Independently composed routine responses to letters and correspondence on behalf of the manager. Coordinated office activities and schedules; and performed departmental clerical duties such as typing, filing, and distribution of mail

Participated and assisted in the administration of the departmental budget. Prepared budget reports for the Board of Directors Meetings; compiled annual budget requests; collected and calculated data on projected expenditures; recommended expenditure requests for designated accounts; and assisted staff and the public in researching district records.

KLR OFFICE FILING AND HOME ORGANIZING SOLUTIONS, Vallejo, CA Professional Organizer, 4/03 – 01/08

File Organization for businesses:

Designed and/or developed filing systems for greater efficiency and control of inventory management; implementing alpha, numeric, chronological and various other systems

Provided file maintenance and designed electronic storage databases of office files

Trained key personnel to manage and maintain filing systems Home Organization:

Assessed client needs to design, develop and implement organizational plans

Problem solved, organized and restructured home offices, rooms, closets, and other areas of a home

Planned Estate and Garage sales

Designed and built custom cabinets, closets, and desks and partnered with contractors to assist in expanding & closing walls and opening closet spaces PARTNERSHIP HEALTHPLAN OF CALIFORNIA, Fairfield, CA Administrative Assistant, 12/05 – 04/07

Coordinated focus groups, provider trainings, lunches & special events for Providers within the network as required; including putting together training materials, creating badges, designing flyers, registration, managing and maintaining guest lists, distributing surveys, invitation mailings, equipment coordination, A/V orders, pre- and post-event packing and shipping, tracking, monitoring, and reporting all event expenses

Provided administrative support and coordination to the Provider Relations Director and special project support to departmental staff

Drafted, formatted, and edited a wide variety of letters, proposals, presentations and reports under general guidance from Director

Screened telephone calls in a courteous and professional manner

Managed and maintained Director’s Calendar as well as scheduled and prepared meetings and appointments and made travel arrangements

Preserved and managed case sensitive Provider files and other confidential and sensitive information regarding management projects, policies and procedures

Served as a resource for Department staff on administrative policies and procedures and, computer related issues

Monitored, maintained, and routed all incoming departmental correspondence and mail to appropriate staff

Created, prepared and distributed Provider Newsletters to nearly 1,000 network Providers and PHC Staff

Provided clerical and filing support to department and participates in department projects as needed

WEDDING PLANNING, San Ramon, CA

Wedding Planner, 2002

Preparation of Time-Line Schedule and coordination of 200 guests

Searched and secured wedding and reception venues

Located and secured vendors, negotiated contracts, managed and controlled payments to Vendors including: entertainment, photographer, videographer, wedding cake, caterers, limousine, florists, transportation, bridal shop, and venue

Organized and scheduled fittings for Bridal & Groom parties

Coordinated wedding rehearsal & dinner

Choreographed and directed wedding ceremony rehearsal

Developed and mailed guest list invitations, created guest placement cards and registration

Catered and coordinated bridal shower

Arranged and managed schedule of food tasting

Education:

Fashion Institute of Design and Merchandising, San Francisco, CA Course work in Visual Presentation, English, Color Theory, Art Theory, and Art History, 1990-1992

Laney College, Oakland, CA

Course work in Small Business Administration and Introduction to Business, 1999 Awards & Recognition:

The Thomas Jefferson Awards 2011, San Francisco, CA Awarded Jefferson Award for outstanding service to women of domestic violence, homelessness, and addiction, in the Bay Area

Congressional Certificate from Congresswoman Barbara Lee, Oakland, CA 2011 Awarded for providing support services to women in the community

Proclamation from City of Oakland, Oakland Mayor, Jean Quan, Oakland, CA 2011 Awarded to proclaim July 21st as Courageous Women Association Day

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