Christopher D. Novy

**** ********** ****.

Dublin, OH 43016

614-***-**** Mobile

614-***-**** Home

act5p1@r.postjobfree.com E-mail

Objective: Desire to join a fast paced growing insurance company that offers a constructive workplace to develop my strong interpersonal skills, promote new strategic planning products and designs, and interact with marketing databases in order to increase business.

Professional Experience:

ComResource @ Nationwide Insurance Columbus, Ohio

Senior Consultant, Contractor, Customer Data-Marketing Technology

Implement data governance policies, taxonomy, and processes for new distribution partner database

Establish distribution partner enterprise governance process around Marketing Technology data asset management

Reference data management and key performance indicators to ensure and integrated definition of data for enterprise information, and to ensure accuracy, validity, and re-usability of customer data

Nexeo Solutions (formerly Ashland Chemical) Dublin, Ohio

Customer Data Governance Manager

Responsible for creating new development of business software and processes within SAP database

Managed gathering information for customer base on new needs for sales team data and governance

Reference data management and key performance indicators to ensure an integrated definition of data for enterprise information; and to ensure the accuracy, validity, and reusability of data.

Lead implementation and training of new SAP MDG design for producers, customer, materials and pricing; through business workshops and lead design communication of next level MDG plans for future versions.

Increased the average number of new account setups over the course of a quarter by 11%

Customer Data Business Solutions Architect

Reduced the percentage of accounts with missing or incomplete information by 8%.

Managed development, maintenance, roadmaps, and communication of master data standards within the organization; business process consulting support for master data; master data modeling; and leadership of initiatives and projects related to increasing customer sales by the use of master data.

Sole responsibility for driving adoption and processes of new customer master data standards and their applications within salesforce.com and Qlikview sales reporting.

Owned the strategy, maintenance, and communication of the customer master data platform and capabilities

Product Line Management Implementation Team Lead

Implemented a dynamic pricing model that generated $7.8 million in benefit. Identified key value drivers and developed a target price by material for Sales/Producer Professionals.

Lead customer specific price initiative, provided recommended pricing to the sales organization, tracked realized benefit and generated senior level reporting resulted in $1.6 million in margin lift.

Determined the basic and secondary tool kit that was used to identify margin improvement. Developed QlikView applications to provide analytic capability. Identified needed report functionality, designed views, tested results and ensured clear communication plan to Executive committee and working project team.

Sales & Operations Planning Manager

Developed a consensus business plan, on a monthly cycle, in which supply and demand are in balance to achieve targeted customer service of over 96% for 6 quarters straight.

Reduced inventory DOS (days of supply) by 9% through the use of implementing new forecasting tool.

Production Plan Adherence improved by 22% by introducing new supply chain technology software.

Developed a seasonal adjustment processes using ad hoc queries to verify periodic variations over time in order to minimize inventory fluctuations and costs.

Wendy’s International Dublin, Ohio

Customer Process Manager

Mitigated liability exposure through the leading of cross-functional commitment on project inventory status and run out options ($2.5M).

Reduced projected inventory and usage rate guidelines by 6% annually to assist manufactures in production and continuous supply of required and new products.

Managed supply for all product introductions, transitions, disengagements and limited time offerings by working with product buyers, cross-functional teams, and third party distribution centers (45 projects with 320 new sku’s)

Provided continuous, measurable improvement to the planning and communication of projects including implementing new reporting project structures, upfront allocation methods and tracking methodologies

Centex Homes, Inc. Westerville, Ohio

Sales Manager- On-Line

Prepared a variety of status reports; including inquiry activity, closings statistics, and follow-up percentages to ensure adherence to new sales goals.

Surpassed sales quota in every fiscal quarter by more than 11-13%

Managed team for market and competitive pricing analysis to be used for web sales and in retail show model homes and ensure maximum competitive positioning.

Increased on-line sales by 14% and increased on-line margin by 8%.

Tracewell Systems, Inc. Westerville, OH

Product Development Manager

Established organizational wide purchases resulting in 16% savings yearly on products and services.

Managed all new designs and was a liaison with Engineering to develop optimal sourcing options.

Increased profit margins of new products by 20% annually, reduce scheduling delays.

Managed blanket ERP (Made to Manage) purchase orders for the entire company, in addition to maintaining efficient stocking levels to meet inventory goals.

Lead team to implement new Master Scheduling tool, improving customer on time delivery by 13% annually.

Education:

1994–1998 Otterbein College Westerville, OH

B.A., Psychology; additional courses in International Business and Computer Science

Technical Skills:

SAP Customer CRM database, Qlikview, and Snag-It

Windows 7, NT 4.0, IE 7/8, and XP

Strong leadership skills; understanding of creating a strategic planning process

Database management, operations, communications, and development

SAP MDG Business Developer /Testing/Training

HP ALM 11 Power User/Trainer

2013 Microsoft Word, Excel Essbase, Access, Outlook and Power Point

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