Haresh

Kanagasabapathi

CONTACT

act1f7@r.postjobfree.com

+1-408-***-****

Sunnyvale, California

EDUCATION

International Technological University 2014-2016

M.S, Engineering Management

GPA 3.77

Dr. G. R. Damodaran College of Science 2008-2013

M.Sc., Software Systems

GPA 3.7

SKILLS

Java

HTML/CSS/jQuery

JavaScript

Python

Project Management

SQL

MS Office

Windows/Linux Administration

Helpdesk Support

Customer Service

HP ALM

Hardware/Software support

EXPERIENCE

QA Analyst, CVS Health

July 2015 – September 2015

Designed and developed Test plans and Test cases. Performed various usability, functional, regression & performance testing. Conducted cross browser functionality testing as per test suit for all the test scenarios along with database testing. Used HP ALM extensively to store test results and metrics and reporting.

Web UI Developer Intern, JPMorgan Chase & Co.

January 2015 – June 2015

Developed UI features for a Hybrid application that runs on android tablet. Worked with QA team and off shore teams to fix bugs. Used Jira and confluence to track and update.

Mobile/Desktop Support Technician, SmartRepair LLC.

June 2014 – January 2015

Performed hardware repairs and software installation/ administration task for a retail store. Managed a team of 5 and was in charge of task scheduling, paycheck processing, stock management, customer service and solving escalation calls.

Technical Support Consultant, Hewlett-Packard

September 2013 – May 2014

Provided Hardware and Software technical support to KPMG Employees. Created process manual with assistance of SME, based on SLA to achieve shorter call duration. Assisted new employees for workstation setup.

Project Manager Intern, Agile Labs

June 2011 – December 2011

Built an Education Management System from the ground up. Tasks involved everything from Requirements gathering via interaction with clients to providing client support.

PROJECTS

Workplace Wellness

Created a project management plan to commerce “Work place Wellness” health portal. View

Marketing Plan

Constructed a marking plan for a cell phone repair store which resulted in a 15% increase in sales. View

Android Auto SMS

Developed an Android application to automatically respond to sender based on keywords in the message.

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