AMANDA JACKSON

C: 603-***-**** act0v3@r.postjobfree.com

SUMMARY

Experienced server in high volume dining with exceptional work ethic, customer service and cash handling. High energy and outgoing with a dedication to positive guest relations. Knowledge of Beer, wine and liquor with TEAM training.

KEY SKILLS

Team player, motivate co-workers

Works well under pressure

Outstanding up-selling ability

Creative, resourceful, and flexible

Food safety understanding

Point of Sale (POS) system operation: Aloha, Quickbooks

EXPERIENCE

2012 to Current Gold Record Studios, New Hampshire

Owner Singer Songwriter

09/2010 to 12/2012 Lincoln Room, San Diego

Server VIP Bottle Service

Delivered exceptional, friendly and fast service, making recommendations when requested

Check food for appearance, temperature and portion size

Managed closing duties, restocking, and cash out

Train new waiters and floor staff on guest service, safety, and food handling

04/2009 to 12/2010 Now Media Group, San Diego

Internet Sales and Marketing Consultant

Consistently exceeded monthly sales quota of $15,000.

Communicated daily with customers on telephone

Organized and maintained client contact information with Microsoft Office and Outlook.

02/2008 to 2010 Serenity Esthetics

Spa Coordinator Travel Esthetician

Licensed

California Hair Design Academy La Mesa, CA

2007-2008

- Extensive training in skincare and make-up application.

- Attended additional product knowledge classes.

- Certificates in all body, facial, and Brazilian waxing services.

- Trained in Microdermabrasion.

- Certified in Eyelash extension application.

Reputation for increasing customer satisfaction and feedback.

Successful client relationship development.

Informed and educated guests of products available for retail sales.

Responsibilities covered customized facials, gentlemen's facials, Aromatherapy, massage, brow and eyelash tint, lash-application, makeup application and all waxing services.

Completed client record forms with information such as treatments, products used, particular problems and allergies.

Hired, trained and managed fellow estheticians.

08/2005 to 01/2008 Century 21 Horizon

Administration Assistant Receptionist

Performed general administrative duties including telephone support, internal/external mail, supply & maintenance of office equipment.

Assist with the preparation and update of all information brochures displayed.

Cash handling for business accounts, assisted accountant.

REFERENCES

Available upon request

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