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Manager Customer Service

Location:
Las Vegas, NV
Posted:
January 01, 2016

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Resume:

Brian D Alfred

**** * ******* ** #****, Las Vegas, NV 89113• 702-***-**** • b acsy06@r.postjobfree.com

Objective

To expand technical skills in the telecommunications, fiber optic, or technology industry, that includes management and production oriented projects. Interests build from my experience as a telecom installer, and certified fiber optics installation, coupled with a strong motivation to understand customer needs, and ways company products can meet or excel customer requirements. Successful integration will help me move closer to my desired objective, manage a profitable and successful business.

W ork Experience

June 2015 - Current

United States Infrastructure Corporation, Las Vegas, NV Locate Technician

● Working currently as a locate technician for USIC locating underground cables. Independently manage workload of locate tickets in my assigned area using assigned locating equipment. This is achieved by applying an electrical signal to the desired utility using a transmitter and locating using a receiver to trace the utility by picking up the electrical signal and pinpointing its path to alert anyone requesting the locate the knowledge of the location of the utility. Managing time and workload is imperative in this position as a locator.

June 2014 - June 2015

Nomo Contracting, Las Vegas, NV

Telecom Technician

● Worked for a telecommunications contractor as a technician. This included running cable to telecom equipment in central offices, data centers, and remote sites, as well as terminating cables at equipment, and testing. This equipment included Cat5 cable to patch panels, coax to DS3 panels and positrons, as well as running DC power cables to equipment. Also experienced in installing DWDM fiber equipment at remote sites and central offices. Also trained and experienced in remote battery maintenance, and working with DC power and voltage test equipment. With owner/GM being located out of town, management of assigned projects and crew has helped me maximize my talents. Primary customer for Nomo was XO Communication, so working with staff effectively fluently was achieved with high success.

January 2011 - June 2014

1-800-Got-Junk, Las Vegas, NV

Driver & Route Manager

● Worked as a driver and later became a route manager for a local junk removal franchise. This included managing of employee truck teams’ scheduled daily routes, flexibility in coordinating with customer’s time frames, providing good customer service, and keeping business running fluently and effective while meeting customer and business needs. As a driver, good communication and navigation skills is a must. Individual job bidding and negotiating with customers was a daily practice.

Brian D Alfred

8555 W Russell Rd #2066, Las Vegas, NV 89113• 702-***-**** • b acsy06@r.postjobfree.com December 2008 - Spring 2012

Hightower Team (Keller Williams), Las Vegas, NV

REO Field Manager/Realtor assistant

● Worked as a real estate property manager, managing listed foreclosed properties in the Las Vegas area for the Hightower Team real estate team. This included, evaluating real estate values, evaluating property values in current local market, providing estimates and advice to banks in listing and selling bank owned properties. This also included working with clients in occupied properties, assisting them with relocation options and recommendations. Education

OSHA Certification May 2015

● General Industry Safety and Health

The Fiber School April 2015

● Attained Certified Fiber Optic Installer (TR-CFI) certification Key Realty School 2010

● Completed 78 hours and certification in Structural Inspection 101 & 102 (PL 10229-IOS/PL 10230-IOS) Tallahassee Community College 1992-1993

● Completed 24 credit hours (General Studies)

L incoln High School 1989-1992

● Graduated with high school diploma

● Tallahassee, FL

R eferences

Rick Richard - Chief of Police, Mandeville, LA 985-***-**** Family friend and character reference. Known 10 years Tom Delaney - Owner 1800-Got-Junk, Las Vegas, NV 702-***-**** Previous employer and friend. Known 6 years.

James Travis Hightower - Realtor, Denver, CO 303-***-**** Former employer and business partner. Known 10 years+ David Amaya - Technician/Carpenter, Las Vegas, NV 702-***-**** Former employee at Nomo Contracting. Known 1 year

Darren O'Conner - Owner Nomo Contracting, Las Vegas, NV 360-***-**** Current supervisor and my employer. Known 1 year



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