Angela Rae Kerwin

San Diego, CA ***** 619-***-**** acsvyz@r.postjobfree.com

Profile Summary

Highly motivated individual with over 15 years of Customer Service Experience 3 years of Office Administration and Resource Management Experience in a variety of settings

Summary of Qualifications

Personnel Monitoring

Budget Management

Detailed-Oriented

Office Procedures

Multi-Line Phone

Account Reconciliation

Strong Organization

Microsoft Suite

Data Entry (45 WPM)

File Maintenance

Time Management

Teamwork & Leadership

HIPPA / OSHA

Positive Attitude

Adaptable & Trustworthy

Document Revision

Phone Etiquette

Active Listening

Professional Experience

Office Administration/ Reception/Clerical Support

Greet customers entering establishments in a positive manner; answer questions and direct students

Answer incoming calls utilizing professional etiquette: transfer and direct calls as needed

Act as a liaison between professors and audiovisual technicians regarding appointments or equipment repairs

Perform general clerical duties including: document imagining, report generating and data entry

Perform paper and electronic file maintenance ; adept at operating office equipment such as fax, copy and scan machines

Facilitate audiovisual and computer center ; remain as a resource and point of reference for students and professors

Responsible for the delivery of confidential documents to several college departments

Dispose of old document files as directed by supervisor; Manage inventory of office supplies

Assisted with file maintenance including the generation of folder and labels for the office of instruction alongside the vice president’s secretary

Maintain work station clean and free of clutter to ensure a productive and inviting environment

Assist in front desk duties including the updating and processing of student progress reports

Maintain effective relations with faculty, students, and community, in order to interpret college policies and programs accurately and constructively

Perform any other duties assigned or delegated by immediate supervisor

Relevant Coursework

Business Math / Computers in Business

Microsoft Access

Records Management

Windows & Outlook

Education

San Diego City College

Major: Computer Information Systems

Anticipated Graduation: 05/2016

Work History

Receptionist

San Diego City College

San Diego, CA

2014 to 2015

EOPS Clerical Support

San Diego City College

San Diego, CA

2014 to 2014

Computer Lab Facilitator

San Diego City College

San Diego, CA

2013 to 2013

Food Service

Filippi’s Pizza Grotto

San Diego, CA

2003 to 2008

Keil’s Grocery

Vitamin Manager/Buyer

San Diego, CA

2002 to 2003

Sprouts Health Food Store

Vitamin Manager/Buyer

San Diego, CA

1996 to 2002

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