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Customer Service Administrative Assistant

Location:
Florissant, MO
Salary:
30,000.00
Posted:
December 21, 2015

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Resume:

Valerie J. Zimmerman **** Riverwood Place Dr. 620-***-****

acsvhh@r.postjobfree.com Florissant, MO 63031

****-*******

North County Incorporated

Hazelwood, MO

Marketing and Membership Coordinator

Coordinate inquiries for membership, website directory and membership renewal invoicing.

Organize all events including Annual Leadership Breakfast, Annual Elegant Dinner and Wine Tasting/Auction and NCI Golf Outing

Exceeded budget goals for all events in 2015

Provide high level of customer service for NCI members, board of directors

Manage news items for enewsletter and website calendar

Prepare membership presentation materials for prospective new members by updating membership brochure, Platinum and Premier information and compiling membership folders for meetings

Use of Microsoft Office suite, including PowerPoint, QuickBooks, Excel, Access and Constant Contact

Prepared press releases for NCI events, awards received by NCI and all NCI events

Created invitations, programs, ads, for NCI events

Served on Mayor’s Green Tie Ball committee and assisted in PowerPoint presentation for event

Worked with small business owners in Ferguson, Jennings and Dellwood to collect all paperwork complete application for Reinvest North County Grant

Worked with Regional Business Council and St. Louis Economic Development Partnership to assist in the execution of the small businesses workshops called Building Basic Workshops in May, 2015

Attended listening forums for small businesses after Ferguson Crisis

2013 - 2013

National Teachers Hall of Fame

Emporia, Ks

Office Management

Coordinate all induction ceremonies for inductees and Hall of Fame Board of Directors

Organize all travel and events for annual fundraising and informational meetings with the United States Department of Education

Provide program coordination for Director and Board of Directors

Provide high level of customer service for guests and tourists

Manage daily office operations, including accounts payable and accounts receivable, payroll, paying invoices and filing statements

Prepare monthly balance sheet and profit and loss report for Board meetings

Daily use of Microsoft Office suite, including PowerPoint, QuickBooks and Excel

Effective communication through tours of museum and one room schoolhouse

Prepare minutes of monthly board meetings

Left due to husband’s job relocation

2011 & 2013

Wolfcreek Nuclear Power Plant

Burlington, Ks

Firewatch Team

DZ Atlantic hires temp workers for an outage for the nuclear industry. I was trained to assume the responsibilities of a firewatch, assigned to a team of experienced welders and passed all FBI investigation to have full unescorted access to the Plant. DZ Atlantic called again for the 2013 outage and asked me to return, which I did, this time assuming FME (Foreign Material Exclusion) responsibilities and moving from Firewatch to Helper. Once again, I passed all FBI investigations.

2010 – 2011

Owens Financial Services

Emporia, Ks

Senior Administrative Assistant

Serve as liaison for clients, vendors, investors, employees and constituents.

Maintain and update business records for client files and tax records

Daily use of QuickBooks

Prepare bi-weekly payroll

Daily update of correspondence and mailing, including Fed Ex, USPS and electronic mail

Serve as office manager –answering phones, emails, scheduling appointments and general office logistics

2008 – 2009

Sutherlands Lumber, Wal Mart

Emporia, Ks

Sales Associate

I include these as an example of my excellent work ethic. While earning my Bachelor’s Degree, I balanced schoolwork and family life with part-time and full-time retail experience.

Stock and inventory

Customer Service

Cashier

2007 – 2008

Emporia Literacy Program

Emporia, Ks

Program Director

Teaching English as a second language was a challenging and rewarding experience that provided me the opportunity to learn and master many new skills. Working with a diverse community, coordinating fund-raising, organizing volunteers, giving program presentations to civic organizations and media all provided an unique opportunity to hone my "people skills" while keeping current with standard office software and managerial skills. Researched available materials to aid tutors in instruction with students

2006 – 2007

Advanced Urethane Technologies

Emporia, Ks

Program Director

Assigned as Executive Multi-Tasker – my assigned duties were expanded shortly after I started and I became proficient at managing my time

Serve as Accounting Assistant reconciling bills of lading

Operate the telecommunications system

Maintain office filing system

General Office - schedule meetings, handle daily mail and shipping for the office and maintain records both in electronic and conventional formats, make travel arrangements, prepare expense reports, and prepare budget reports

Education – “Develop a passion for learning. If you do, you will never cease to grow.”

2009

Emporia State University

Emporia, Ks

Graduated

Bachelor of Science, Magna Cum Laude, GPA 3.78/4.00

Member, AKD, National Honor Society of Sociology Majors

Volunteer – “The best way to find yourself, is to lose yourself in the service of others.”

Graduate of Leadership Emporia

Emporia Arts Council – Board Member

United Way – Board Member Allocations Committee

Emporia Chamber of Commerce – Christmas Parade Judging Committee

Member of the Emporia Friends of the Library and Friends of the Zoo

References – “Knowledge will give you power, but character respect.”

You may contact my references, which are attached

REFERENCES

Carol Strickland

President

National Teachers Hall of Fame

1 Kellogg Circle

Box 4017

Emporia, KS. 66801

620-***-****

Jeanine McKenna

President and CEO

Emporia Chamber of Commerce

719 Commercial St.

Emporia, KS. 66801

620-***-****



Contact this candidate