Kim Farrow

Home: 614-***-**** • Cell: 614-***-**** • acsvdc@r.postjobfree.com

Summary

• Test Lead/Senior Quality Assurance Analyst professional with 15 years of experience with both small and larger complex enterprise projects, both web based testing and Client Server applications

• Expert knowledge of various SDLC methodologies including RUP,Agile,Waterfall,etc

• Expert knowledge of QA Software Testing(Functional,Integration,Performance,Systems,User Acceptance,regression,positive and negative, object)

• Professional experience in designing Test Cases and Test Scripts

• Expert in Manual/Functional Testing with knowledge of Automation(QTP)

• Expertise in designing and writing Test Plans, verifying and validating Web bases applications and documentation based on QA Best Practices for Software Development and effective QA implementation in the phases of SDLC

• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations, and metrics reports

• Strong experience in preparation of test sets/beds

• Excellent written and verbal communication skills that are leveraged to effectively communicate with offshore teams, quickly attaining their respect and becoming a valid and reliable "go-to” person on complex and challenging test cases.

• Strong analytical and problem solving skills leading to effective liaise with cross functional team members(programmers,developers,BA's,user reps,in application design, architects,etc.) nationally and globally

• Facilitates/Coordinates the Defect Management process

• Coordinates application build and release processes with Development Teams and Configuration Management Teams

• Extensive professional experience working with and leading offshore teams to ensure continuity of relevant Testing ecosystems

• Experience as Team Lead on both small and larger complex enterprise projects as well as training and mentoring Jr. QA's

• Experience as Formal Liaison Officer for Consulting Firm and Client Company representing over 45 IT Consultants

Skills

Operating Systems - Windows XP/2000,95,98,NT,XP,Vista Windows 8,UNIX,Linux,MAC

Testing Tools- - HP Quality Center 9-11.5,QTP,Test Director,Sprinter,Rational,Starteam,Team Track,JIRA

Software - Microsoft Office Suite,MS Project,Facets,Microsoft SharePoint

Web Browsers - Microsoft Internet Explorer,Firefox,Vista,Netscape,Safari,Chrome

Web Servers - WebShere,WebLogic

Languages - SQL,Visual Basic,Java,XML,HTML,Crystal Reports

Professional Experience

The Shipyard

Jan 2015 - Present

Lead QA Test Engineer

• Establish best in class QA policies and procedures while proactively developing and utilizing collaborative work relationships to accomplish work goals

• Use interpersonal skills and influence strategies to build relationships with cross functional members

• Clearly communicate expert advice to internal and external customers in a way that engages them and helps them apply what they have learned

• Manage time and resources to ensure that work is completed efficiently and on schedule

• Provide timely guidance and feedback to help Jr QA's strengthen knowledge and skills

• Present complex ideas in an engaging way to help the audience understand and apply the information

• Tasked with the implementation of testing standards and procedures for various mobile devices various devices

METTLER-TOLEDO

Sep 2012 - Dec 2014

Test Lead/Senior Quality Analyst

• Provide expert quality assurance services in a Team Lead capacity. Write and execute test plans to ensure that all systems meet or excede

minimum standards and requirements, focusing primarily on new project work

• Devise and assist with implementation of improvements to current procedures and develop models of possible future configurations

• Provide thought and execution leadership on quality process throughout the SDLC by working closely with multiple application teams.

• Provide insight into risk and opportunities relative to SDLC while partnering with other team

members to provide high-quality software and documentation deliverables

• Provide research assistance to Automated Testing Team as Functional SME

• Writing and executing detailed comprehensive Test Plans

• Conduct formal and informal product design reviews throughout the SDLC to provide input on functional requirements, product designs, schedules and potential issues

• Provide input and assistance in organizing and documenting existing test deliverables

STATE AUTO INSURANCE COMPANY-CONSULTANT

Feb 2011 –Aug 2012

Senior Quality Analyst

• Utilize expert knowledge of Quality Assurance processes and methodologies.

• Design, develop and executed integration, functional testing, end-to-end testing, regression testing, GUI testing, back- end testing, etc. in various stages of the SDLC.

• Utilize various testing tools primarily HP Quality Center in designing, executing test cases and in defect management and defect analysis.

• Utilize IBM Mainframe environment to verify data inputs relative to commercial insurance dictates

• Verify data in XML files

• Attend high level Architectural Reviews for future enhancements and defects

• Conduct SRD Reviews with cross functional team members

NATIONWIDE INSURANCE(BANK DIVISION)-CONSULTANT

Aug 2010 - Feb 2011

Quality Assurance Lead

• Coordinated testing procedures and assured adherence to continuity of methodologies over several teams

• Facilitated systems testing with various vendors and the Business users

• Responsible for reviewing the vendors test results and defects for final approval

• Wrote master test strategies and test scripts. Executed User Acceptance Testing with Business partners

• Lead cross functional teams in identifying potential deadline deliverable issues

• Created test sets and logged defects into Quality Center

• Tested Web CSR and Nationwide Bank online

MEDPLUS/THE JUDGE GROUP CONSULTING

Jan 2010 - Aug 2010

Sr. Quality Analyst Engineer

• Tested client/server and web based software applications

• Designed, developed and executed quality assurance test plans and strategies in an Agile/Scrum environment relative to health management systems

• Wrote and designed test cases utilizing functional designs and systems requirement specifications

• Participated in review and implementation of new product requirements

• Provided constructive feedback about the consistency and depth of the requirements

• Utilized expert communications skills to work with developers, programmers, BA/SA's, in a fast paced environment

CHEMICAL ABSTRACT SERVICE/FAST SWITCH CONSULTING

Dec 2007 - Dec 2009

Senior Quality Analyst

• Performed standard QA functions in a leadership capacity for SciFinder on the web, the most comprehensive and complex chemical database in the world

• Define, estimate, and execute cost-effective software test plans

• Collaborate with developers, architects, RA's, sponsors etc.to ensure best practices are achieved

• Manage multiple QA efforts that presented concurrent deliverables

• Design,develop, and execute test cases using test plans and functional specifications within an iterative software development environment(Rational Unified Process)

• Evaluate and report test results, tracking defects through the Test Cycle, log defects into the defect tracking tool(Quality Center)

• Perform search engine testing to verify any chemistry information requested is received

• Perform system, regression and production verification testing on multiple browsers and Operating Systems

• Reported defects in timely manner and logged the same into defect tracking tool(Clear Quest)

• Review high level designs and use cases

• Ensure that all the test cases are written and updated in Quality Center

• Involved in Backend Database testing in Oracle utilizing SQL

I-STAFF CONSULTING

Dec 2005 - Dec 2007

Senior Quality Analyst

• Performed various consultant assignments consistent with software testing methodologies

• Created test plans and test scripts in a full development lifecycle framework

• Proactive interaction with developers and BA's to assure team objectives are met and exceeded

• Performed system and regression testing in a CRM environment

• Performed backend validation utilizing SQL

• RUP principles utilized: adapt the process, balance stakeholder priorities, collaborate across teams, demonstrate value iteratively, elevate the level of abstraction, focus continuously on quality

• Performed QA lead and PM duties as well as training and mentoring JR QA's

ANTHEM BC/BS

Feb 1997 - May 2005

Senior Quality Analyst

• Performed Integration Testing of complex components of information systems that support Anthem business operations in a large enterprise environment within the health insurance field

• Verified that all business rules were satisfied before the application was promoted to User Acceptance Testing

• Performed project management and planning tasks including estimating, status reporting, scope management and coordination of assignments

• Reviewed requirements documents, identified testing tools and reviewed Rough Order of Magnitude estimates(ROM'S)

• Provided detailed task estimates, created Test Strategy documents and defined test metrics

• Required constant interaction with cross functional teams to insure implementation of requirements system documentation, etc.

• Updated the Test Strategy document, provided input into the creation of the Integration Test Plan, created Integration Test cases and test data

• Executed, documented, evaluated Integration/Regression Test cases/results, evaluated the test results vs. the expected results, logged defects and evaluated the test metrics. Tracked and corrected defects and retested, Utilized EDI and Electronic Commerce Principles

• Involved in Backend Database testing in Oracle using SQL

• Utilized Facets enterprise-wide software solution for health plan administration

• Performed duties as a BA (one year)prior to being promoted to QA

CIGNA INSURANCE

Jun 1994 - Jan 1997

Senior Claims Examiner

• Processed HMO, Managed Care, Indemnity and Medicare claims

• Audited claims processed by entry level examiners

• Facilitated in the training of new examiners

• Consistently exceeded all production and quality goals

• Excellent knowledge of the claims payment process

• Expert ability to interpret and administrate various group policies

Licenses and Certification

Fundamentals for Functional Testing

Certified Software Quality Analyst(in progress)

Effective Methods of Software Testing

Rational Team Test

Boot Camp for Testers

Education

Kent State University

• Business Administration

Kim Farrow

Home: 614-***-**** • Cell: 614-***-**** • acsvdc@r.postjobfree.com

Summary

• Test Lead/Senior Quality Assurance Analyst professional with 15 years of experience with both small and larger complex enterprise projects, both web based testing and Client Server applications

• Expert knowledge of various SDLC methodologies including RUP,Agile,Waterfall,etc

• Expert knowledge of QA Software Testing(Functional,Integration,Performance,Systems,User Acceptance,regression,positive and negative, object)

• Professional experience in designing Test Cases and Test Scripts

• Expert in Manual/Functional Testing with knowledge of Automation(QTP)

• Expertise in designing and writing Test Plans, verifying and validating Web bases applications and documentation based on QA Best Practices for Software Development and effective QA implementation in the phases of SDLC

• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations, and metrics reports

• Strong experience in preparation of test sets/beds

• Excellent written and verbal communication skills that are leveraged to effectively communicate with offshore teams, quickly attaining their respect and becoming a valid and reliable "go-to” person on complex and challenging test cases.

• Strong analytical and problem solving skills leading to effective liaise with cross functional team members(programmers,developers,BA's,user reps,in application design, architects,etc.) nationally and globally

• Facilitates/Coordinates the Defect Management process

• Coordinates application build and release processes with Development Teams and Configuration Management Teams

• Extensive professional experience working with and leading offshore teams to ensure continuity of relevant Testing ecosystems

• Experience as Team Lead on both small and larger complex enterprise projects as well as training and mentoring Jr. QA's

• Experience as Formal Liaison Officer for Consulting Firm and Client Company representing over 45 IT Consultants

Skills

Operating Systems - Windows XP/2000,95,98,NT,XP,Vista Windows 8,UNIX,Linux,MAC

Testing Tools- - HP Quality Center 9-11.5,QTP,Test Director,Sprinter,Rational,Starteam,Team Track,JIRA

Software - Microsoft Office Suite,MS Project,Facets,Microsoft SharePoint

Web Browsers - Microsoft Internet Explorer,Firefox,Vista,Netscape,Safari,Chrome

Web Servers - WebShere,WebLogic

Languages - SQL,Visual Basic,Java,XML,HTML,Crystal Reports

Professional Experience

The Shipyard

Jan 2015 - Present

Lead QA Test Engineer

• Establish best in class QA policies and procedures while proactively developing and utilizing collaborative work relationships to accomplish work goals

• Use interpersonal skills and influence strategies to build relationships with cross functional members

• Clearly communicate expert advice to internal and external customers in a way that engages them and helps them apply what they have learned

• Manage time and resources to ensure that work is completed efficiently and on schedule

• Provide timely guidance and feedback to help Jr QA's strengthen knowledge and skills

• Present complex ideas in an engaging way to help the audience understand and apply the information

• Tasked with the implementation of testing standards and procedures for various mobile devices various devices

METTLER-TOLEDO

Sep 2012 - Dec 2014

Test Lead/Senior Quality Analyst

• Provide expert quality assurance services in a Team Lead capacity. Write and execute test plans to ensure that all systems meet or excede

minimum standards and requirements, focusing primarily on new project work

• Devise and assist with implementation of improvements to current procedures and develop models of possible future configurations

• Provide thought and execution leadership on quality process throughout the SDLC by working closely with multiple application teams.

• Provide insight into risk and opportunities relative to SDLC while partnering with other team

members to provide high-quality software and documentation deliverables

• Provide research assistance to Automated Testing Team as Functional SME

• Writing and executing detailed comprehensive Test Plans

• Conduct formal and informal product design reviews throughout the SDLC to provide input on functional requirements, product designs, schedules and potential issues

• Provide input and assistance in organizing and documenting existing test deliverables

STATE AUTO INSURANCE COMPANY-CONSULTANT

Feb 2011 –Aug 2012

Senior Quality Analyst

• Utilize expert knowledge of Quality Assurance processes and methodologies.

• Design, develop and executed integration, functional testing, end-to-end testing, regression testing, GUI testing, back- end testing, etc. in various stages of the SDLC.

• Utilize various testing tools primarily HP Quality Center in designing, executing test cases and in defect management and defect analysis.

• Utilize IBM Mainframe environment to verify data inputs relative to commercial insurance dictates

• Verify data in XML files

• Attend high level Architectural Reviews for future enhancements and defects

• Conduct SRD Reviews with cross functional team members

NATIONWIDE INSURANCE(BANK DIVISION)-CONSULTANT

Aug 2010 - Feb 2011

Quality Assurance Lead

• Coordinated testing procedures and assured adherence to continuity of methodologies over several teams

• Facilitated systems testing with various vendors and the Business users

• Responsible for reviewing the vendors test results and defects for final approval

• Wrote master test strategies and test scripts. Executed User Acceptance Testing with Business partners

• Lead cross functional teams in identifying potential deadline deliverable issues

• Created test sets and logged defects into Quality Center

• Tested Web CSR and Nationwide Bank online

MEDPLUS/THE JUDGE GROUP CONSULTING

Jan 2010 - Aug 2010

Sr. Quality Analyst Engineer

• Tested client/server and web based software applications

• Designed, developed and executed quality assurance test plans and strategies in an Agile/Scrum environment relative to health management systems

• Wrote and designed test cases utilizing functional designs and systems requirement specifications

• Participated in review and implementation of new product requirements

• Provided constructive feedback about the consistency and depth of the requirements

• Utilized expert communications skills to work with developers, programmers, BA/SA's, in a fast paced environment

CHEMICAL ABSTRACT SERVICE/FAST SWITCH CONSULTING

Dec 2007 - Dec 2009

Senior Quality Analyst

• Performed standard QA functions in a leadership capacity for SciFinder on the web, the most comprehensive and complex chemical database in the world

• Define, estimate, and execute cost-effective software test plans

• Collaborate with developers, architects, RA's, sponsors etc.to ensure best practices are achieved

• Manage multiple QA efforts that presented concurrent deliverables

• Design,develop, and execute test cases using test plans and functional specifications within an iterative software development environment(Rational Unified Process)

• Evaluate and report test results, tracking defects through the Test Cycle, log defects into the defect tracking tool(Quality Center)

• Perform search engine testing to verify any chemistry information requested is received

• Perform system, regression and production verification testing on multiple browsers and Operating Systems

• Reported defects in timely manner and logged the same into defect tracking tool(Clear Quest)

• Review high level designs and use cases

• Ensure that all the test cases are written and updated in Quality Center

• Involved in Backend Database testing in Oracle utilizing SQL

I-STAFF CONSULTING

Dec 2005 - Dec 2007

Senior Quality Analyst

• Performed various consultant assignments consistent with software testing methodologies

• Created test plans and test scripts in a full development lifecycle framework

• Proactive interaction with developers and BA's to assure team objectives are met and exceeded

• Performed system and regression testing in a CRM environment

• Performed backend validation utilizing SQL

• RUP principles utilized: adapt the process, balance stakeholder priorities, collaborate across teams, demonstrate value iteratively, elevate the level of abstraction, focus continuously on quality

• Performed QA lead and PM duties as well as training and mentoring JR QA's

ANTHEM BC/BS

Feb 1997 - May 2005

Senior Quality Analyst

• Performed Integration Testing of complex components of information systems that support Anthem business operations in a large enterprise environment within the health insurance field

• Verified that all business rules were satisfied before the application was promoted to User Acceptance Testing

• Performed project management and planning tasks including estimating, status reporting, scope management and coordination of assignments

• Reviewed requirements documents, identified testing tools and reviewed Rough Order of Magnitude estimates(ROM'S)

• Provided detailed task estimates, created Test Strategy documents and defined test metrics

• Required constant interaction with cross functional teams to insure implementation of requirements system documentation, etc.

• Updated the Test Strategy document, provided input into the creation of the Integration Test Plan, created Integration Test cases and test data

• Executed, documented, evaluated Integration/Regression Test cases/results, evaluated the test results vs. the expected results, logged defects and evaluated the test metrics. Tracked and corrected defects and retested, Utilized EDI and Electronic Commerce Principles

• Involved in Backend Database testing in Oracle using SQL

• Utilized Facets enterprise-wide software solution for health plan administration

• Performed duties as a BA (one year)prior to being promoted to QA

CIGNA INSURANCE

Jun 1994 - Jan 1997

Senior Claims Examiner

• Processed HMO, Managed Care, Indemnity and Medicare claims

• Audited claims processed by entry level examiners

• Facilitated in the training of new examiners

• Consistently exceeded all production and quality goals

• Excellent knowledge of the claims payment process

• Expert ability to interpret and administrate various group policies

Licenses and Certification

Fundamentals for Functional Testing

Certified Software Quality Analyst(in progress)

Effective Methods of Software Testing

Rational Team Test

Boot Camp for Testers

Education

Kent State University

• Business Administration

Kim Farrow

Home: 614-***-**** • Cell: 614-***-**** • acsvdc@r.postjobfree.com

Summary

• Test Lead/Senior Quality Assurance Analyst professional with 15 years of experience with both small and larger complex enterprise projects, both web based testing and Client Server applications

• Expert knowledge of various SDLC methodologies including RUP,Agile,Waterfall,etc

• Expert knowledge of QA Software Testing(Functional,Integration,Performance,Systems,User Acceptance,regression,positive and negative, object)

• Professional experience in designing Test Cases and Test Scripts

• Expert in Manual/Functional Testing with knowledge of Automation(QTP)

• Expertise in designing and writing Test Plans, verifying and validating Web bases applications and documentation based on QA Best Practices for Software Development and effective QA implementation in the phases of SDLC

• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations, and metrics reports

• Strong experience in preparation of test sets/beds

• Excellent written and verbal communication skills that are leveraged to effectively communicate with offshore teams, quickly attaining their respect and becoming a valid and reliable "go-to” person on complex and challenging test cases.

• Strong analytical and problem solving skills leading to effective liaise with cross functional team members(programmers,developers,BA's,user reps,in application design, architects,etc.) nationally and globally

• Facilitates/Coordinates the Defect Management process

• Coordinates application build and release processes with Development Teams and Configuration Management Teams

• Extensive professional experience working with and leading offshore teams to ensure continuity of relevant Testing ecosystems

• Experience as Team Lead on both small and larger complex enterprise projects as well as training and mentoring Jr. QA's

• Experience as Formal Liaison Officer for Consulting Firm and Client Company representing over 45 IT Consultants

Skills

Operating Systems - Windows XP/2000,95,98,NT,XP,Vista Windows 8,UNIX,Linux,MAC

Testing Tools- - HP Quality Center 9-11.5,QTP,Test Director,Sprinter,Rational,Starteam,Team Track,JIRA

Software - Microsoft Office Suite,MS Project,Facets,Microsoft SharePoint

Web Browsers - Microsoft Internet Explorer,Firefox,Vista,Netscape,Safari,Chrome

Web Servers - WebShere,WebLogic

Languages - SQL,Visual Basic,Java,XML,HTML,Crystal Reports

Professional Experience

The Shipyard

Jan 2015 - Present

Lead QA Test Engineer

• Establish best in class QA policies and procedures while proactively developing and utilizing collaborative work relationships to accomplish work goals

• Use interpersonal skills and influence strategies to build relationships with cross functional members

• Clearly communicate expert advice to internal and external customers in a way that engages them and helps them apply what they have learned

• Manage time and resources to ensure that work is completed efficiently and on schedule

• Provide timely guidance and feedback to help Jr QA's strengthen knowledge and skills

• Present complex ideas in an engaging way to help the audience understand and apply the information

• Tasked with the implementation of testing standards and procedures for various mobile devices various devices

METTLER-TOLEDO

Sep 2012 - Dec 2014

Test Lead/Senior Quality Analyst

• Provide expert quality assurance services in a Team Lead capacity. Write and execute test plans to ensure that all systems meet or excede

minimum standards and requirements, focusing primarily on new project work

• Devise and assist with implementation of improvements to current procedures and develop models of possible future configurations

• Provide thought and execution leadership on quality process throughout the SDLC by working closely with multiple application teams.

• Provide insight into risk and opportunities relative to SDLC while partnering with other team

members to provide high-quality software and documentation deliverables

• Provide research assistance to Automated Testing Team as Functional SME

• Writing and executing detailed comprehensive Test Plans

• Conduct formal and informal product design reviews throughout the SDLC to provide input on functional requirements, product designs, schedules and potential issues

• Provide input and assistance in organizing and documenting existing test deliverables

STATE AUTO INSURANCE COMPANY-CONSULTANT

Feb 2011 –Aug 2012

Senior Quality Analyst

• Utilize expert knowledge of Quality Assurance processes and methodologies.

• Design, develop and executed integration, functional testing, end-to-end testing, regression testing, GUI testing, back- end testing, etc. in various stages of the SDLC.

• Utilize various testing tools primarily HP Quality Center in designing, executing test cases and in defect management and defect analysis.

• Utilize IBM Mainframe environment to verify data inputs relative to commercial insurance dictates

• Verify data in XML files

• Attend high level Architectural Reviews for future enhancements and defects

• Conduct SRD Reviews with cross functional team members

NATIONWIDE INSURANCE(BANK DIVISION)-CONSULTANT

Aug 2010 - Feb 2011

Quality Assurance Lead

• Coordinated testing procedures and assured adherence to continuity of methodologies over several teams

• Facilitated systems testing with various vendors and the Business users

• Responsible for reviewing the vendors test results and defects for final approval

• Wrote master test strategies and test scripts. Executed User Acceptance Testing with Business partners

• Lead cross functional teams in identifying potential deadline deliverable issues

• Created test sets and logged defects into Quality Center

• Tested Web CSR and Nationwide Bank online

MEDPLUS/THE JUDGE GROUP CONSULTING

Jan 2010 - Aug 2010

Sr. Quality Analyst Engineer

• Tested client/server and web based software applications

• Designed, developed and executed quality assurance test plans and strategies in an Agile/Scrum environment relative to health management systems

• Wrote and designed test cases utilizing functional designs and systems requirement specifications

• Participated in review and implementation of new product requirements

• Provided constructive feedback about the consistency and depth of the requirements

• Utilized expert communications skills to work with developers, programmers, BA/SA's, in a fast paced environment

CHEMICAL ABSTRACT SERVICE/FAST SWITCH CONSULTING

Dec 2007 - Dec 2009

Senior Quality Analyst

• Performed standard QA functions in a leadership capacity for SciFinder on the web, the most comprehensive and complex chemical database in the world

• Define, estimate, and execute cost-effective software test plans

• Collaborate with developers, architects, RA's, sponsors etc.to ensure best practices are achieved

• Manage multiple QA efforts that presented concurrent deliverables

• Design,develop, and execute test cases using test plans and functional specifications within an iterative software development environment(Rational Unified Process)

• Evaluate and report test results, tracking defects through the Test Cycle, log defects into the defect tracking tool(Quality Center)

• Perform search engine testing to verify any chemistry information requested is received

• Perform system, regression and production verification testing on multiple browsers and Operating Systems

• Reported defects in timely manner and logged the same into defect tracking tool(Clear Quest)

• Review high level designs and use cases

• Ensure that all the test cases are written and updated in Quality Center

• Involved in Backend Database testing in Oracle utilizing SQL

I-STAFF CONSULTING

Dec 2005 - Dec 2007

Senior Quality Analyst

• Performed various consultant assignments consistent with software testing methodologies

• Created test plans and test scripts in a full development lifecycle framework

• Proactive interaction with developers and BA's to assure team objectives are met and exceeded

• Performed system and regression testing in a CRM environment

• Performed backend validation utilizing SQL

• RUP principles utilized: adapt the process, balance stakeholder priorities, collaborate across teams, demonstrate value

Contact this candidate