ELIZABETH.E.TINDALL

**** ****** **** ** *** #*** MoundsView,Mn 55112 763-***-****

acsvbk@r.postjobfree.com

OBJECTIVE

Seeking a responsible challenging position in Customer Service for a persuasive communicator and problem solver with a strong aptitude for sales with a position at a growth oriented progressive Institution where my experiences and skills will significantly contribute to the overall success to the company, but provides internal growth and advancement.

Wells Fargo (contact center)

Phone Banker NBBC Service Jun 2015- Present

Resolve customer concerns over the phone, and offer products that meet customers’ ongoing financial needs while caring deeply about providing exceptional customer service skills exceeding their sales goals while enjoying making a positive first impression to all customers, however developing the abilities to think critically, solve problems, and develop customer relationships while functioning in a team focused environment dealing with several business accounts on a daily basis.

Mount Olive Rolling Acres

Respite Assistant (Aug2012- May2015)

Responsible for the daily well-being and safety of the consumer he/she supervises. Assists and supports the consumer with all the activities of daily living, personal cares and all healthcare needs. Insures adequate supervision of consumers, assists with daily household maintenance and house-keeping as I continue to work with and shows respect for employees, supervisors, vendors and consumers I communicates effectively with others at work verbally and in writing, using the primary spoken language of consumers in the home whenever possible I administers medications without errors (as requested) reads and follows company policies and procedures performs other duties as assigned

Choice Auto Rental

Data Entry 1 CSR Agent (Sept 2012 – Feb 2013)

I maintained data entry requirements by following data program techniques and procedures. I also maintain customer’s confidence and protect operations by keeping information confidential and contribute to a team effort by stepping out of comfort zone to get jobs done. Importantly I verified, and entered customers account data by reviewing, correcting, deleting, or reentering data, combining data

Speedway LLC

Cashier/Customer Service ( Jun 2010 –Sept 2013)

I performed opening and closing procedures ensuring that all tasks were completed accurately. I developed a reputation for prompt and efficient service with high level of accuracy. I demonstrated skills as leader, delegate, and communicator by maintaining a constructive working relationship with customers over time.

Talk Up Activate

Lead Caller/ Call Center (Sept2010 – Mar2011)

The ability to make calls without dialing numbers using a phone bank. My job consisted on being place on a phone that places the calls for you. To ensure the accurate delivery of reading the script and to maximize the ability to gather the appropriate data that’s needed for records, and data entry purposes monitor incoming calls from all of our client’s aspects. Demonstrated interpersonal communication, and delivered prepared sales scripts to persuade potential customers to purchase a product or service or make a donation I also describe products and services respond to questions as I identify and overcome objections.

Morning Star Home Healthcare

Personal Care Assistant (2007-July2009)

I performed health care related tasks, such as monitoring vital signs and medication under the direction of registered nurses. I administer bedside and personal care, such as ambulation and personal hygiene assistance. I participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

EDUCATION

Emergency Medical Technician Sept 2009 – Dec2009 Inver Grove Hills Community College

BS Degree Fashion Retail Mgt Jul2008 – Dec2008 Miami, FL MIU Art & Design (changed Major)

Emphasis : Visual Merchandise

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