BRIAN ROGALSKI

** ***** **** ***********, ** **479 860-***-**** acsur4@r.postjobfree.com

SOFTWARE/HARDWARE EXPERIENCE

Cisco Switches & VOIP, HP Switches, IDS devices, Microsoft Products/ Server, MS Exchange, Lync,CRM, SharePoint Designer, Visio, Oracle ODBC, Anti-Virus, Solar Winds, Virtual Machines and Backup/Restore/Imaging Software. Laptops, Desktop computers as well as Cellular device management. Citrix and Juniper VPN software. QuickBooks and SAP Client software. Symantec, Veeam and Acronis data backup software.

Please note: This list is not fully inclusive.

SKILLS PROFILE

-Experience within large corporations. Environments include Office/Executive setting, and also Manufacturing/Steel Mill with equipment suited for each.

-Travel to interstate and out of state company locations providing training and software installations. Remote Support when possible.

-Ticketing systems with user levels from 175 – 4000 while meeting corporate SLA.

-Experience with networking, switches and cabling as well as new system deployments.

-Well versed in working with the general public and business clients.

-Disaster Recovery utilizing virtual backups, cloud services and tape drives.

EMPLOYMENT HISTORY

Nucor Steel Corporation

10/15/2014 11/18/2015

Wallingford, CT

-Active Directory Administration.

-Network monitoring with assistance to our automation engineers.

-Server administration with involvement with Cisco Unified Communications.

-Data backups/ data restores for individuals and server files.

-Helpdesk ticket system monitoring and prioritizing.

-Liaison between offsite/onsite support vendors.

-Administrator of cellular devices/configuration and purchasing.

-Rotating off hours systems support both remotely and on site.

-Active with SharePoint software.

Windows 7 Deployment Tech, Northeast Utilities System

3/1/2014 8/24/2014

CT and MA locations

-Utilized SCCM to apply Windows 7 on previous XP computers.

-Hardware and software trouble shooting using ticketing system. 80% remote 20% desk side support. Remote and deskside trainer for end users on new OS.

-Data restoration and software configurations.

Computer Technician, Staples (Seasonal)

10/1/2013 1/3/2014

Southington, CT

-Evaluated computer issues and provided customer guidance.

-Performed hardware and software installations.

-Phone support for customers in home issues.

Facility Systems Integrator, Whole Foods Market

6/1/2010 1/19/2012

Cheshire, CT

-Microsoft Server / Active Directory management.

-Network equipment and mobile device maintenance.

-Cisco IP Telephone Unity Setup / Xerox WorkCentre setup.

-Helpdesk responsibilities as well as IT inventory management.

-Worked with programmers to resolve system conflicts.

Owner, BTZ Associates LLC Commercial Cleaning Business

12/1/2003 5/12/2010

Plantsville, CT

-Operated commercial cleaning business with employees.

-Contract negotiations, purchasing and estimating.

-Business to business presentations and sales.

-Performed many day to day tasks pertaining to operating a business.

Group Leader Credit & Collections Yarde Metals Inc. 6/1/2002-7/16/2007

Southington, CT

-Trained new team members in software platforms and credit evaluations.

-Responsible for over 1000 active accounts for billing and collections.

-Prepared financial reviews to establish correct credit limits/eligibility.

-Heavy daily phone contact with clients both incoming and outgoing.

Regional Team, Levitz Furniture Corp 9/1/1992 7/16/2001

East Coast

Excelled in several capacities starting from warehouse associate to supervisor, I/C Mgr. Store Mgr., Delivery Service Mgr. then District Manager & Regional Team Member.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Plural Sight Online Training Ongoing Membership 2015-

HESCO Automation Solutions Rocky Hill, CT

Tunxis Community College Farmington, CT 2002-2003 Computer Science

Asnuntuck Community College Enfield, CT 2000-2001 Business Management

Milford Computer Education Milford, CT 1/99 – 11/99 Computer hardware/software

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