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Customer Service Sales

Location:
Clearwater, FL
Posted:
December 17, 2015

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Resume:

Kelly S. Jaworski

**** **** ** *** ****. #**, Clearwater, Fl.

Email acstya@r.postjobfree.com

Contact #757-***-****

Objective

A position offering advancement opportunities based on performance and contribution to the business. Abilities

*30+ years of Continued Customer Service

* Extremely productive in a high volume, high stress, environment

*Computer Literate, Microsoft Office, Quickbooks, Softdent, Dentrix, Demandforce

*Problem Solver

*Hard Working-Energetic-Reliable

*Self starter with a can do it attitude

*An eye for detail

*Multi-Tasker

*People Person

Employment History

June 2012-present Kelloggs Snacks

Part Time Merchandiser

Ensure that a proper level of stock is maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf placement. This includes setup, plan-o-gram execution, as well as the stocking. fronting, facing, organizing and rotating . Transfer cases of product from the backroom to the store’s sales floor. Ensuring the Kellogg’s product is on display and shelves are looking their best by properly rotating product and removing all stale or damaged packages. Maintain a good rapport while working as a team with sales counterparts and management by communicating issues as appropriate, following an itinerary and being flexible with schedule changes and performing sales job duties as needed.

Maintain a professional demeanor with the public and store personnel when performing duties. Work independently, manage time effectively, multi-task, and problem solve.

June 2012-March 2013 TNG/Select Merchandising

Part Time Merchandiser

Magazines, Balloons, DVDs

March 2012-July 2012 Keystone Merchandising, Inc.

Joplin, MO

Part Time Merchandiser

Iron Stop Wind Spinners

March 2012-present Castforce Merchandising

Part Time Merchandiser

7-11 stores, reset gift card displays

January 2012-March 2012 Caregiver for my Grandmother Newport News, Va.

July 2011-January 2012 Dr. Randall L. Bittner Family Dentistry

&Orthodontics

Va. Beach, Va.

Front Office Coordinator

Check-in, check-out patients, schedule appointments, collect payments, financial arrangements, answer multi-phone lines, fax, scan, create treatment plans, total daily deposits, electronically filing claims with insurance companies, NEA attachments, confirming eligibility and benefits, confirming and keeping schedules full. Also provided the best care & customer service possible. Paperless practice. Dentrix experience. Office Marketing.

December 2010-July 2011 Caregiver for my Grandmother, Newport News, Va.

September 2010-December 2010 Young Family & Cosmetic Dentistry, Va. Beach, Va.

Front Office Coordinator

Check-in, check-out patients, schedule appointments, collect payments, financial arrangements, answer multi-phone lines, fax, scan, create treatment plans, total daily deposits, consulting with insurance companies in reference to eligibility and benefits, confirming and keeping schedules full and provide the best customer service possible. Paperless practice. Softdent experience. March 2010-September 2010 Shantala Gowda, D.M.D., Va. Beach, Va. Front Office Coordinator

Check-in, check-out patients, schedule appointments, collect payments, consulting with insurance companies reference to eligibility, benefits, researching outstanding claims, submit insurance claims, financial arrangements, answer phones, fax, create treatment plans, file, total daily deposits, confirming and keeping schedules full and provide the best customer service possible. Softdent experience. January 1999-December 2009 Knock-Out Cleaning, Carrollton, Virginia Owner and Operator

Owned and operated a New Construction Cleaning Business. Successful in creating a profitable income annually. Managed daily operations. Was involved in every aspect of the business including the manual labor, customer service, answering telephone, email, fax, hiring, training, supervising 4-15 employees, acquired new accounts, contracts and placed bids on new jobs, handled scheduling, billing, accounts payable, accounts receivable and payroll.

June 1997-January 1999 American Paper and Chemical Company, Richmond, Virginia

Outside Sales Representative

Offered the best customer service, opened new accounts, maintained and expanded the current account base, prospecting, cold calling, promoted and demonstrated new products to customers, delivery of products to customers, worked with vendors to successfully sell products.

April 1993-June 1997 Drs. Bennett, Butler and Associates, Williamsburg, Virginia

Team Coordinator, Account Manager, Dental Assistant Team Coordinator

Created dental plans for individual patients, discussed cost and payment plans with each patient. Maintained daily schedules to ensure proper patient flow.

Account Manager

Handled patient ledgers and accounts, submitted insurance claims for patients, processed monthly billing statements, answered questions concerning patient accounts by telephone or in person, totalled daily deposits. Dental Assistant

Assisted dentist in conducting four-handed dental procedures, efficiently arranged dental instruments and materials for chair side, sterilized instruments using an autoclave and disinfectant chemicals, documented dental care services in patient charts/accounts and developed x-rays. June 1987-April 1993 Stitches of Virginia, Williamsburg, Virginia Sales Manager

Managed a retail clothing store. Supervised all daily functions of store activity to ensure customer satisfaction. Maintained excellent customer service skills, with a proven record of a top sales performer. Exceeded daily, monthly and annual sales goals, hired and trained employees, inventory control, scheduling, merchandising, daily deposits, calculated timesheets. Education

Licensed Life Insurance Agent in the State of Virginia, May 2012 Warwick High School-1985

Thomas Nelson Community College-X-Ray Certified in the Dental Field 1993



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