RICARDO ANTONIO AUSTIN

** ****** *****,

Valley Stream, New York, 11580

516-***-****

acstv9@r.postjobfree.com

OBJECTIVE Seeking employment that requires a full time position for a highly motivated engineer with computer literacy and an oppor tunity to utilize my ability to pr ior itize with upward mobility and commensurate compensation. To develop a career where I can apply the knowledge, talents and ideas.

EDUCATION Briarcliff College, Bethpage, NY

HONORS &

AWARDS Cer tifications/Training

Secret Clearance

Security Plus Certification

Microsoft Windows 7

PGSS Deployment technician certification

MACE (Modern Air Combat Environment)

MALTS (Multi national Aviation LVC Training System)

RF Interrogators

BOSS (Battlefield Operations Support System)

ARES (Adaptable Range Exercise System)

WESS (Weapons Effects Signature Simulator)

DIADS (Digital Integrated Air Defense System)

TENA (Test & Training Enabling Architecture)

MALIINA

RAD Radios

TRTG

AN/MST T1A (MUTES)

RELATED

EXPERIENCE

Antech Inc (Germany Polygone Air force Contract)

Team Leader/Radar Tech/Operator (Prototype Malts)

Sept 15, 2014 Present

Currently responsible for Prototype MALTS (Multi national Aviation LVC Training System)

Providing aircrew tactics evaluation and electronic combat training for NATO pilots.

As a Team Leader I’m Responsible for training contractor’s and NATO customers on new equipment and programs such as MACE, BOSS, ARES, MALTS, WESS, TENA and DIADS.

Maintaining a Monthly Maintenance Plan for all assigned systems/equipment at full performance.

Mace (Modern Air Combat Environment) trained, Responsible for maintaining mace stations.

Trained on Rad Radios and Subscriber unit set up.

Supporting testing and validation of new systems/equipment, hardware and software changes.

AN/MST T1A (MUTES) operator trained.

Responsible for replacing and troubleshooting Transmitters.

Providing demonstrations of new equipment and programs for potential future customers. HP Subcontractor Apex Systems Inc (Navy Contract)

Customer Service Technician/Representative

June 30, 2013 August 2014

Provided troubleshooting and problem solving to customers remotely and onsite.

Troubleshoot daily Microsoft suite, Microsoft OS and Legacy applications issues.

Utilize active directory to administer enterprise network comprised of multiple domains.

Take part in pc deployment, imaging, and maintenance of assets contained on NAVY and Enterprise networks.

Experienced in remote software deployment, hardware, troubleshooting and installation

Provides support for system operations, upgrading, configuring, archival, server and share management.

Utilizes remedy ticketing software to create, change, update, track and escalate issues.

Utilize extensive knowledge base and documented procedures to assist the customer base of US NAVY and US Marine Core.

Neany Inc (Navy Contract)

Persistent Ground Surveillance Systems operator and flight Engineer in Afghanistan December 5, 2011 February 5, 2013

Provided surveillance perimeter defense, counter improvised explosive device (C IED) detection, and force protection for forces operating at Forward Operating Bases (FOB) in austere mountainous environments to meet national surveillance requirements.

Provided surveillance systems for the troops that detect threats against coalition forces to meet national surveillance requirements.

22M Aerostat Payload Operator

Monitored MX 15i, Monitors Flir IR360 and captures and delivers relative target information to the customer

Monitored weather conditions and makes Aerostat adjustments according to current conditions

Responsible for continuous safe operation of the UAS during flight. Launch and Recovery.

Controlled the payloads, software, and sensors to respond to customer requests including intelligence, surveillance, and reconnaissance tasks.

Performs various preflight and post flight tasks.

Completes flight logs and tracks and performs maintenance on the aerostat and support systems.

Interacted with crewmembers and customers to accomplish all mission requirements.

Trouble shot and repaired electrical and fiber optic lines and components when damaged.

Regulated gas and air flow within the Aerostat

Vista International Operations DLA (Army Contract) Computer Support Engineer II Afghanistan ( 6month contract) November 2010 May 2011

Supported the Defense Logistics Agency team (DLA).

Establish and engineer infrastructure for new Forward Operation (FOB).

Hardware, software, and network requirements ascertainment, analysis and recommendation, and specification generation.

Direct and monitor installation of operating systems (OS), relational database management systems

(RDBMS), application software under multi platform environments, deployment of servers such as DHCP, WINS and DNS, disk quota management and distributed file systems, networks prepare and present installation progress updates.

Oversee configuration and maintenance of components including memory, disk drives, keyboard and less critical add on hardware such as mouse, modem or printer install new software and hardware into various devices such as PCs, Cisco routers, Sun servers.

Administer LAN and WAN systems including network layout design configure and maintain application servers and databases ensure minimum downtime and maximum availability of network by troubleshooting all networking issues.

Backup and disaster recovery strategy, development, and implementation.

IT material management installation planning, provisioning requirements, acquisition, distribution, accountability and issue for consumption, retention or disposal.

Support plan development and providing second level support for Local Area Network (LAN) and Wide Area Network (WAN) solutions encompassing heterogeneous platforms.

Good working knowledge of cable connectors and replacement, such as RJ 11, RJ 45, DB 25, V.35, RS 449.

Excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T 1, SONET Network Technology, ATM, Private Line, Voice and Data applications, Cisco routers and other components of an IP Network.

Additional expertise includes infrastructure planning & execution, project management, migration and transition, vendor management, requirement mapping, quality and compliance, 24 x 7 technical support, helpdesk management, crisis management, IT security management, cost and resource deployment, backup and contingency planning, data center management, process enhancement, audits, risk management, disk administration, user account administration, active directory management, training and development, team management. UNISYS, RFID ITV, RESTON, VA (Army Contract)

RFID Field Service Engineer in Afghanistan

November 2007 2010

Conduct the installation, maintenance and system upgrades of leading edge Automatic Identification Technology (AIT) which provides for automatic collection, storage, retrieval, processing, transmission and receipt of data utilizing a wide range of equipment from simple scanners to desktop computers for tracking military sustainment, exercises and deployments. Conduct site surveys for installation of RFID ITV sites and coordinate with US military authorities for necessary approvals and preparation.

Configured FDU with TIPS READ and SITE MANAGER for tracking of military sustainment, exercises and deployment. Monitor read and writes stations daily on ITV server. Troubleshoot and assist POC’s remotely to restore site status when sites are not reporting as scheduled and arrange travel to site if necessary. Perform routine maintenance on all sites quarterly. Perform upgrade on hardware and software systems, patches and anti virus updates. Conduct training for personnel on use of software when requested

ADDITIONAL

EXPERIENCE

Best Buy Inc., Westbury, NY

Computer/Home Office Assistant Floor Manager

September 2003 2004

Directed Personal Computer/Home office Department. Conducted day to day management including staffing, training, purchasing, cost control, section maintenance, advertising, customer relations, and marketing. Achieved break even within eight months.

Staffed and trained new employees.

Create business plans for upcoming month and follow it through to completion.

Responsible for implementation of new sales displays.

Ensure markdowns and promotions are current.

SKILLS Computer Skills: Extensive hands on experience in network engineering, Windows / Linux systems administration, troubleshooting and repair. Designed, installed, configured and maintained complex personal computers and networks.

REFERENCES

Available upon request

Contact this candidate