Schaumburg, IL *****
acsrah@r.postjobfree.com
Charles Lowry
Objective
To obtain a position as a Systems Administrator/Engineer with a strong company. Continue to learn as well as teach others the knowledge and skills I have acquired over the years.
Experience
9/2014 – 3/2015 Instant Technology Chicago, IL
Systems Engineer – NORC
Implement Citrix XenApp 7.6
Active Directory Administration, Adding users/groups
Create Virtual Machine Desktops and Servers, VM 5.5
Build/Implement Windows 2012 R2 Servers
Build/Implement Windows 7 Desktops
Create Test environment for XenApp deployment
Create Test OU’s for Citrix deployment
GPO created and implemented for Citrix environment
Migrate Citrix 4.5 to XenApp 7.6 environment
Test and implement Citrix published applications from Citrix 4.5 to XenApp 7.6
Administer published applications on XenApp 7.6 for load balancing
Create SQL 2012 Server for Citrix environment
Support and administer Citrix Web User Interface for Front end access
Build and Implement Citrix Web User Interface using RSA two factor authentication
7/2013 - 7/2014 Robert Half Technology Chicago, IL
Systems Engineer – Loyola Press
Windows 2008 Active Directory administration creating OU’s/users/groups/GPO’s and applying security policies within
Implementation of 2008R2 servers with SQL 2008 express per applications requirements
Provide assistance to helpdesk with users Windows 7 desktops
Support of Apple products (ipad,iphone,etc..)
Administration and support of Vmware Enterprise 5.5
Creating virtual desktops (windows 7/8.1) with configurations custom to specific users access and applications
DHCP scope configuration and monitoring of existing configuration
DNS monitoring and maintaining up to date records and configuration for existing forwarding DNS servers
Assisting remote users in troubleshooting connectivity issues with Avaya phones through Sonic Firewall
Implementing and configuring Mcafee EPO 5.1 for onsite devices. Maintaining all virus protection through management console
Assisting in Office 365 migration of onsite Exchange 2010 Sp3 server
Configuring OWA for user abilities to control changing of passwords
Systems Engineer – Skidmore, Owings & Merrill
Administer Active Directory in a Multi-site configuration (adding users, creating groups, assigning group membership, etc.)
Provide support to administrators in remote sites (Shanghai, London, US)
Install and configure Windows 2012/2012R2 on Dell Power Edge servers
Support Windows servers 2003,2008, etc.
VMware hosts are configured for HA/DRS with vmotion used to migrate virtual machines in case of any failure
Provide support to applications residing on physical/virtual servers
Desktop client support for Windows XP, 7, 8, and 8.1
Troubleshoot existing applications such as Openfire (spark chat), Active directory administration tools, etc.
Administer DNS/DHCP servers, adding deleting DNS records, and configuring scope options in DHCP
Upgrade VMware hosts from 5 to 5.1 using Vcenter update manager
Monitor performance of Virtual environment using Vcenter and Solar Winds Orion Monitoring
Configure 5.1 VMware hosts for storage via NFS/ISCSI
Data Center relocation working with 3rd party NOC 24*7 coverage
Veeam backup software utilized for guest machine backups
2012-2013 Core-Tech Atlanta, GA
Systems Administrator – Abbott Labs
Support of thousands of users spread among multiple sites in multiple AD domains configured to authenticate using trusts
VMware hosts are configured for HA/DRS with vmotion used to migrate virtual machines in case of any failure
Provide support to thousands of customers applications residing on physical/virtual servers
Responsible for providing solutions daily for issues that occur on Microsoft Windows Servers
Administer and support all Windows 2000, 2003, and 2008 R2 servers
Ability to work with multiple groups to resolve issues as well as complete projects
Support Windows Server integrations with Unix/Linux systems
Monitor all servers through BMC Patrol, NetIQ, and BMC Blade Logic that are located within NOC.
Ability to physically work with hardware within NOC. 24*7 Operations being on a rotational coverage.
Administer VMware hosts through Vcenter supporting both windows and Linux virtual guest machines as well as virtual desktops
SQl and Oracle support on Windows 2008 R2 servers
Netbackup and Backup Exec are used for backup and DR testing
Assist third party vendors to resolve issues with customers applications
Work with local administrators in multiple city locations as well as other countries
Provide global support for thousands of users accessing Citrix Access Gateway
Administer and provide support for Citrix PSE 4.5/XenApp 6.5 and VMware ESXI 4.1/5/5.1
VMware administration and support was able to be conducted with the use of Vsphere fat client and web client
Administer and support Active Directory structure
24x7 on call support rotational shift
Administer and support 8000+ servers globally
2011-2012 NETRIX Bannockburn, IL
Senior Systems Engineer
Support Multiple physical client sites configured with multiple AD domains using trusts amongst them
Administer and support Windows 2003/2008/2008 R2 servers
Administer and Support DNS and DHCP for Multiple AD sites
Assisted in configuration of Exchange 2010 and provided end user support using outlook clients for email
Support of Citrix PSE 4.5 and XenApp 6
Implement and configure ESXI 5 to host multiple guest machines
Design considerations are based on budget, software, physical limitations of current systems, growth, security, and access to systems internally and externally
Implementation projects need hardware and software requirements to be met as well as to be completed within time frame
Meet with Project Manager and customer to gather information for design and implementation of infrastructure
Ability to assess the current environment for clients and provide a solution to upgrade or re-design the environment
Visio diagrams are used to document clients infrastructure
Configure and troubleshoot existing VMware environments
Supported VMware ESX 3.x, ESXI 4.x/5
IPhone/Ipad integration with MS Exchange environments
Support of multiple versions of MS windows NT4/XP/Win2k/Win7/Win2k3/Win2k8
Provide end user support daily
EMC/HP Left hand storage support
Provide support for multiple client sites using Blackberry servers and handheld devices
1999–2011 SRDS Des Plaines, IL
Lead Systems Engineer
Infrastructure design considerations were based on information gathered from departmental leaders
All Microsoft Windows infrastructure designs were created to co-exist with other companies as well as Unix/Linux systems
Ability to work with other departments to be on schedule for implementation projects
Implementation of systems allowed for future projects to come online
Designed/implemented/Support Windows 2003 Infrastructure
Implemented and support DHCP/DNS/WINS with the ability to troubleshoot site replication as well
Domain Migration from Novell to Windows 2000
Domain Migration from Windows 2000 to Windows 2003
Integrated Domain infrastructure with multiple corporations
Monitored Systems within NOC and the ability to be proactive on system downtime. 24*7 coverage was applied.
Implemented GPO security standards across the site
Migrated Exchange 2000 to Exchange 2003
Consolidated SQL 2000 databases to SQL 2005/2008
Support 150 + users across multiple sites
Virtualized 20+ physical servers to 3 physical hosts using VMware ESX/ESXI 4.x
VDR(VMware data recovery) solution for backups of VM guest machines
Implemented/Support IPhone/Ipad integration with our current Exchange 2003 environment
Supporting Sophos Antivirus
Currently support 150+ VM Guest machines consisting of xp/win7/2k3/2k8/Linux
Multiple Projects were created to Implementation/support of Citrix 4.0/4.5/5.0 farm environments
Implemented Citrix Web Interface/IIS 6.0 for internal users
Implemented Citrix Web Interface/IIS 6.0/RSA for remote users
Implemented Right fax/Exchange solution
Cisco 2600/3500 series switches
CIS security templates
Assist management in providing solutions to other departments as well as integrating parts of the business with other affiliated companies
Provide day to day support to end users and customers
MS/VMware/Citrix/VeriSign Licensing
Provide support and training to helpdesk
24x7 support
Education
Devry University
Business
Telecommunication
Global Knowledge
VMware 4
Cisco – CCNA Course
Red Hat Linux
Hardware
HP Servers: DL585/360/DL365/DL380/1600/1850/5500. Dell: power edge/precision/latitude/Inspiron. IGEL Thin Clients, Wyse Thin clients
Software
MS Windows NT4/2000/2003/2008/XP/Vista, VMware 3.5/4x/5, Right fax 8.5/9, MS Office 2000/2003/2007, Adobe Suite, SSH, Red Hat, backup exec, SAV, Sophos Antivirus, IIS5/6, SQL2000/2005, Citrix PSE4/4.5, RSA, GFI, Insight Manager, Act, Cop SSH, Crystal Reports, Dreamweaver, Flash player, IE, Firefox, Spybot, Symantec Ghost, Track-it, Ultra Edit, Visio, Cisco VPN, WinZip, Blackberry, Exchange 2000/2003/2007/2010, SMS, APC management.
References Available upon request