****–* Crescent Place Cell: 647-***-****

Toronto ON M4C 5L8 E-mail: acsqjh@r.postjobfree.com

Juannita J Walters

Summary:

A goal oriented Administrative Professional with extensive experience providing administrative support to Presidents, Vice-Presidents, and senior managers; managing events and handling complex administrative responsibilities. An effective problem solver, I have demonstrated the ability to create strong working relationships and I have developed creative organizational skills while working consistently and accurately under pressure. A detail oriented team-player, my professionalism and calm manner, combined with my strong communication skills, make me an excellent candidate for any organization with a focus on efficiency and strong customer relations.

Key Strengths:

Totally committed to 100% customer satisfaction.

Self-motivated and goal oriented as proven by completing all requests, and tasks in a timely manner.

Highly focused, efficient and accurate, achieved by double checking all output.

Able to meet difficult deadlines and easily adapt to rapidly changing situations.

Methodical and professional attitude.

Easily multi-tasks projects without losing focus.

Highly developed administrative and problem-solving skills.

Congenial personality. Positive disposition.

Strong interpersonal and communication skills.

Performs equally well autonomously or within a team environment.

Computer literate in most popular office, and financial software applications including: Microsoft Word, PowerPoint, Excel, Outlook, MS Access, MS Project, Visio, Lotus Notes, Oracle, QuickBooks, WordPress, 3D Printer.

Core Competencies:

Event Coordination

Project Coordination

Professional / Discrete

Building Relationships

Multi-tasking

Coordinating Presentations

Organizing / Scheduling

Sense of Urgency

Bookkeeping / Expense Control

Professional Experience:

Office Team/Aviva Canada, (Contract) March 2015 to August, 2015

EA to 3 VP’s CL Underwriting

Manage 3 VP’s, including scheduling, rescheduling, confirmation of meetings and appointments

Manage On-boarding for new employees, including system access, computer equipment, cell phones

Request System Access for Department

Manage Facilities, Office Supplies, Expense reports via Oracle

Domestic and International Travel Arrangements

Co-ordinate visiting UK dignitaries agendas/ Office space

Upgrading Skills/Seeking a Position May 2014 to Feb 2015

Microsoft Office Suite 2007/2010, Word, PPT, Excel, Outlook, Visio, Sharepoint.

Microsoft Office Suite 2010/2010, Word, PPT, Excel, Outlook

Inspector Fixit, Toronto, ON

Executive Assistant May 2012 to May 2014

Daily Task Updates, Maintain Calendar & Business Contacts

Update and maintain website and Facebook page, including uploads to blogs and products pages

Bookkeeping via QuickBooks, Input, manage and analyze credit card statements

Extensive Internet Research on travel, potential products, product reviews,

Post eBay/Kijiji sales, ship products, etc.

Maintain various Corporate memberships, licenses and registrations

Travel, Hotel, and car reservations, both domestic and international.

Update and maintain manual and electronic filing systems.

Upgrading Skills/Seeking a Position Oct 2011 to May 2012

Microsoft Office Suite 2007, Word, PPT, Excel, Outlook, Visio, Sharepoint.

Microsoft Office Suite 2010, Word, PPT, Excel, Outlook, Visio, Sharepoint.

QuickBooks 2009, Pitman Office Shorthand, Photoshop PS5 (Beginner)

TD BANK FINANCIAL GROUP, Toronto ON

Administrative Assistant – Operational Risk and Business Continuity Management Groups

August 2010 – October 2011

Managed four AVP’s calendar on a day to day basis.

Assist RM & BCM Group by creating various documents, spreadsheets, templates and presentations, using established TD procedures, practices, and policies when required.

Proofread, edit, and revise emails, posters and invitations for Risk Management seminars and conferences to insure all relevant information is included, accurate, and that it adheres to Corporate Procedures or Policies.

Coordinate meetings, workshops, training sessions, teleconferences, video conferences, multi-city TelePresence meetings, including A/V equipment, consumables, catering. Greet attendees, escort to boardrooms, acclimatize with equipment and rules of boardrooms, etc.

On-boarding and Introduction of new employees.

Download and distribute various Risk Management/Business Continuity brochures/ documents using various media and distribution lists.

Manage departmental supplies and ordering within TD standards and guidelines.

Coordinate domestic travel arrangements.

Track, reconcile, and process expense reports.

Process invoices to Accounts Payable

Back up support for SVP’s EA when off absent.

Assisted the BCM group in revising and updating the Risk Management departmental procedures and processes for 2010.

Coordinating Executive Team Member indoctrination by collaborating with various senior support staff and insuring that all documents are distributed for preparation of their new role.

Independently created the 2010 ON-Call Schedule for the BCM Risk Managers for final approval.

CONTRACT - AEROTEK / AEGON CANADA Inc., North York ON

Project Coordinator July 2010 – August 2010

Assisted Project Manager by coordinating all project updates – gathering information and researching data via Sharepoint, inviting guest speakers, preparing agendas, pre-mails, etc., and following up on action items using task reminders.

Coordinate and distribute confidential documents on very sensitive insurance issues to related stakeholders.

Job Search/Upgrading Skills April 2009 to July 2010

Microsoft Office Suite 2007, Word, PPT, Excel, Outlook, Visio, Sharepoint, Publisher,

Microsoft Office Suite 2010, Word, PPT, Excel, Outlook, Visio, Sharepoint,

OFFICE TEAM / AVIVA CANADA Inc., Toronto ON

AA/Project Coordinator to AVP Risk Management April 2008 – April 2009

Independently organized 15-20 Risk Management Workshops for executive personnel liaising with senior administrative assistants, and internal and external stakeholders.

Handled sensitive and confidential matters relating to Aviva Corporate Policies and Corporate Insurance policies.

Coordinate international/domestic travel

Synchronized the on-time renewal of various corporate insurance policies such as D&O, Property, Vehicle, etc. for two cycles.

Centralized corporate policy information by downloading/scanning documents to the shared drives and backed up all details with hard copies for the legal library.

Completed on-time, various projects for the Corporate department such as; researching and recording corporate organization charts for the UK, USA, and Canada; researching and tracking down corporate and legal documents, and policy owner details for various corporate policies; researching information on committee ownership, members, ToR’s, etc. Assisting the Corporate EA in scheduling Board of Directors meetings, by preparing and distributing agendas & reference materials, taking minutes, and publishing meeting minutes

Coordinated Risk Management Corporate Policy Project semi-annual updates by collaborating with various departments and 3rd Party members, to gather, prioritize post and distribute required documentation and proof of completed tasks and action items.

ROGERS CABLE COMMUNICATIONS Inc., Toronto ON

Executive Assistant to VP, National Operations: (250 employees) 1999 – 2008

Organizes the activities of the VP and SLT, provide administrative support using independent judgment, discretion and diplomacy including: Managing their calendar of ‘scheduled appointments’, or upcoming events and matters requiring immediate attention; identifying potential problems and shifting priorities in order to adjust the VPs schedule.

Create, proofread, and distribute departmental communications memos, reports, correspondence, meeting requests, and agendas on behalf of the VP, insuring all notifications fall within Rogers Company Policy..

Using tact, confidentiality, and diplomacy, I assisted VP by coordinating performance appraisals/salary increases (Directors and Managers).

Managed VP’s calendar, coordinating, and collaborating with Sr. VP’s and CEO administrators. This also included coordinating four Directors and twenty Mangers calendars for weekly, monthly, bi-annual meetings, workshops, and integrated business plan meetings; distribute materials (agendas, presentations, etc.) to interested parties for same. Arrange catering coordinating agendas, presentations, A/V equipment, on/off-site meeting rooms, etc.

Coordinated several inter-departmental conferences, town halls, BBQ’s, Golf Tournaments, picnics, various other employee celebrations using MS Outlook, Scheduler Plus, and in-house conference booking programs. My success led to these responsibilities eventually becoming part of my job description and considered business as usual.

Gather information and prepare non standard and/or ad-hoc reports often highly confidential and/or specialized using expert knowledge of Word, PowerPoint and Excel products

Using advanced problem solving skills, I profitably coordinated and combined the various departmental service award celebrations into a once a year event. These celebrations included celebratory DVD’s with interviews, photo shoots, etc. This event became so successful that the SVP of Engineering & Network Operations implemented the program across the four engineering departments. The following year the event was implemented across two additional sister companies. By combining these celebrations, I reduced costs to the company by 75%.

Interface with internal and external teams and organizations via phone and in person to ensure a professional and positive experience.

Screen and manage outside meeting requests with tact and diplomacy to identify issues and determine priority, using judgment, sensitivity and confidentiality. Liaising with 3rd party vendors, partners and contractors

Education & Specialized Training:

CDCIW, SSDG

ICS Diploma, Interior Decorating

SSFC (Sir Sanford Fleming College), Administrative Program

Project Management

7 Habits of Highly Effective People

Professionals Conference

HBDI

CPR/First Aid

Communicating Effectively

Contact this candidate