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Manager Customer Service

Location:
Lexington, KY
Salary:
80.000
Posted:
December 08, 2015

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Resume:

'

RANDY FARMER

Address *** ****** **. ***** ******** 40403

Cell: 606-***-**** Email: acsqdb@r.postjobfree.com

WAREHOUSE/MATERIALS MANAGER:

Certified Oracle BI Dashboard Builder, Certified Load Planner for Civilian and Military Aircraft, (ILAP), SQL developer with certifications in PBUSE, SARSS, SARSS 2 AC, ULLS, ULLS-A, SAMS, Hazardous Cargo, Strategic Deploy-ability. Air Movement Control.

I am a Decisive, experienced professional with a proven track record with experience in a Warehouse Environment in a fast paced contingency environment.

CAREER HIGHLIGHTS

Grew services and business opportunities in contingency environment using Lean Six Sigma methodologies.

Developed new SQL analysis to streamline logistical processes for the Army and Contractors of the CJOA which resulted in savings millions of dollars in Class IX repair parts stock-age levels.

Achieved Commendable ratings from Department of the Army for Warehouse ASL management for two years from 2007 to 2008 years.

Earned top Senior Analysis for the Logistics Domain for CALIBRE from 2010 to 2011.

Developed strategy to conduct analysis for the Retrograde and Redistribution process that will save our clients in the Army and Marines Millions of Dollars for the next three years.

Developed corporate wide improvement / through business transformation initiative to track and analyze Class IV construction supplies throughout Afghanistan which will have a projected savings of 5 million dollars per year.

CORE COMPTENCIES

Production Control/Materials Planning

Metric /measurement development

SQL

Accountability of Property

Transportation DOT/OSHA

Purchasing

WMS/SAP

Cost analysis

Hazardous Materials

ERP planning

Kaisen Inventory Forecasting

Warehousing /Inventory

Strategic deploy-ability

Training Warehouse Material Equipment

CAREER SUMMARY

STEMCO

Supply Distribution Center Supervisor for Stemco. 2014-2015

Manages the daily operations of the Distribution Center Warehouse and support fleet operations for a direct delivery center assuring timely and cost effective service levels in partnership with the sales team. Managing the efficient loading and unloading of trucks, work safety management 5S and training, and federal/state/local regulatory compliance.Performs administrative tasks necessary to support daily Distribution Center operations and assists Distribution Management on other special projects as assigned. Conducts accurate record keeping, inventory, damaged/destroyed goods, and the consistent enforcement of company policies. Manages activities among key core groups to ensure order fill and on-time delivery are met with an overall Order fill Rate of 97%.Completes shipping documentation / invoices and scheduling pick-up for all outgoing shipments Conducts analysis to monitor shipments in transit to ensure timely arrival at destination. Hires and trains new employee's as required based on training doctrine and current Standard of Work. Schedules all traffic management functions using SQL to enhance deliveries and cost savings.

Jacob’s Technology 2012-2013

Senior Analyst Production and Transportation Control for AMC Retrograde/ Reset Program

Developed and implemented production control analysis for maintenance of vehicles and the shipment of these items for depot repair. Analyzed production, quality control, raw materials, repair parts processes through a program I developed in Microsoft Access to achieve maximum proficiency. Developed budget constraints to enhance approved expenditures for supplies and repair parts to ensure that materials, labor, or equipment are used efficiently to meet Materials Planning targets. Created a transportation tracking system for all vehicles and equipment that were flown or shipped out of SW Asia to ensure assets were arriving at rebuild locations within directorate requirements. Conducted periodic reviews of repair part stock-age levels to ensure they meet production schedules and inventory requirements. Tracked man-hour reporting by specific fleet of vehicles to better streamline workloads and enhance the quality of repair for these fleets of vehicles. Created analysis to track material costs and labor by each category of equipment. I proposed improvements to directorate level personnel to meet their goals and initiatives for each organization. Created quality and supply discrepancy reports to ensure maximum production is maintained at all times. I maintained the Access Database to create analysis for equipment in production and transportation pipeline.

CALIBRE Systems, Inc. 2008-2012

Senior Analyst Principal, United States Army Central Command (ARCENT), CFLCC Afghanistan

CALIBRE’s Senior Functional Analyst for Southwest Asia (SWA) with primary support to US Army Central Command (ARCENT) and CENTCOM. Provide operational and logistical support for 37+ staff personnel including the Deputy Commanding General (DCG) in ARCENT. Provide Materials Planning operational analysis to achieve ARCENT and CENTCOM G4 Logistics management identified goals and initiatives. Functions include development of dashboards for SQL methodologies to establish theater support levels and integrate support requirements. Created staff level metric requirements for command level initiatives to satisfy supply chain logistic processes for Class II, III, IV, VII, and IX using SQL and Inventory Management. Performed and conducted Logistic Information Warehouse (LIW) methodologies to support resource management elements and commands in gaining visibility and insight into the costs of operations, fostering a process that enables commanders to make resource informed decisions. Develop SQL analysis to increase the Supply Support Activities (SSA) RWT/CWT metrics through the Standard Army Retail Supply System (SARSS).Design excess management queries to customers to produce workload management for both sustainment brigades to identify transportation and manning shortfalls throughout Theater using SAP. Developed stock status, receipt operations, demand analysis assessment for staff level personnel to streamline SARSS Performance metrics in the AOR.

ITT Corporation 2006-2008

Stock Control /Warehouse Manager, Doha Qatar

Managed the ASL warehouse W8C the Supply Support Activity warehouse in Qatar which includes APS-5 turn-in process. Assigned workloads for the receiving, issuing, and storage section for 18 employees’ to include the transportation section to deliver unserviceable and command directed items to the local DLA/DRMS. Developed demand accommodation and performance ASL metrics for Critical Aircraft Repair Parts and ASL Management. Maintained key statistics for MRO processing and SSA accuracy by maintaining 99.8% accuracy rate. This process allowed the DOL to decrease costs and enhance readiness postures throughout the AOR. Maintained and developed database for all regulations and technical manuals required for operations for our SSA using the USAPA website. Tracked all outbound and inbound shipments using RFITV, GTN, WEBVLIPS, and LIW to inform customers when their supplies would arrive in Country. Created SQL analysis from ILAP to convert complex logistical data to provide and support briefings and summaries so that command could enhance requirements for supply chain logistics. Review supply doctrine to recommend changes to common practices that could enhance our ability to increase CWT/RWT throughout the Theater.

USPFO Warehouse Manager - Army Material Command 1988-2005

Accountable Officer for Supply Support Activity (SSA)

Managed 425,000 square feet Warehouse for $2 billion dollars of Army Property using the SARSS system. I was Responsible for $15 million, 5000-unit tire inventory and public warehouse operation. Supervised 10 administrative staff directed 22 army soldiers. Managed army budget, purchasing and reported to National Distribution Manager. I supervised receiving and, inventory control, storage, distribution, traffic. I scheduled duty drivers, negotiated rates and routes with truck lines/carriers. I Managed warehouse distribution for twenty four public accounts. Improved stock criteria for Central Issue Facility (CIF) program and increased productivity 10% by application of -based computerized systems. Developed warehouse storage capacity plan by 25%, standardized inventory control procedures. Implemented a cross training plan for six job functions. We established our SSA as one of the best in the United States through productivity and the Operational Inspection from Department of the Army. Increased Army savings utilizing materials return program through Depot level Reparable (DLR) and Automatic return Items (ARI) processes. I directed four supervisors in receiving, storage, shipping and customer service. I supervised 22 union and warehouse personnel and 16 support staff. Conducted training for SARSS 2AC level item managers on CTASC at the Division Level.

ACADEMIC CREDENTIALS, CERTIFICATIONS

Vincennes University Illinois - Career Counseling

University Almeda California - Master of Science with a Degree in Logistics Management

Leslie County Vocational School (Auto Mechanics)

Denver Community College (Load Planner for Civilian and Military Aircraft)

Department of Defense - Secret Clearance Dated January 2013 Retired Military 92A50



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