Latrice Stiles

**** **** ***. ******, ** ***** Apt. 8-3

Phone: 214-***-**** acspsh@r.postjobfree.com

Customer Service Representative

Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing

Sales

Dynamic customer service professional experienced in retail store settings.

Excel in listening to customer needs, articulating product benefits and creating solutions

that provide value to the customer.

Build and maintain enduring customer relationships to boost sales and generate repeat

business.

Experience

Tom Thumb, Dallas, TX (National Grocercy Store Chain)

Customer Service Representative, 1/2010 to Present

Providing quality service to customers and associates inquiring about the availability of

products or status of orders.

Listen attentively to customers needs to ensure a positive customer experience.

Access electronic and paper cataloging systems to look up product information and

availability.

Strive for quick complaint resolution; commended by supervisor for the ability to resolve

problems and escalation of issues.

Excel within a service-oriented company, demonstrating a talent for communicating

effectively with customers from diverse backgrounds.

Walmart, Dallas, TX (National Grocery Store Chain)

Customer Service Representative, 5/2005 to 9/2009

Provided customer service in fast-paced environment

Listen attentively to customers needs to ensure a positive customer experience.

Excel within a service-oriented company, demonstrating a talent for communicating

effectively with customers from diverse backgrounds.

Education

LV Berkner High School, Richardson, TX

Diploma, 5/2006

Available for evening and weekend shifts

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