Macarrah Vaughn

**** ********* ** ******, ** ****5

Education

Hinkley High School 1250 Chambers Rd. Aurora, CO 80011

Year: 2006-10 Graduated: Yes GPA: 3.4

Metropolitan State University of Denver

Year: 2010-Present Graduated: Not Yet GPA: 2.1

Major/Minor: Psychology

Skills Profile

Written and Oral Communications

Develop and Coordinate Plans of Action

Leadership, Motivated, Results Oriented, Open Minded, Tenacity, Loyalty, Honesty, Ambitious, Humorous, Intelligent, Determined, and Dedicated

Ability to Work Individually and in Large or Small Groups to Effect Teamwork

Conflict Resolution Skills

Facilitate Meetings and Presentations

Public Speaking, Debate, Oral Argumentation

IBM/PC, Microsoft Office Programs, Computer Mediated Technologies, Fax and Copy Machines.

Type 45 Words Per Minute

Employment History

Employer: 24-7 Intouch Dates: 03/2014-present

Job Title: Customer Service Representative

Job Description: Serves customers by providing product and service information; resolving product and service problems. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Supervisor: Steven Morales Supervisor Number: 720-***-****

Employer: Ross Dress For Less Dates: 11/12-03/2014

Job Title: Associate

Job Description: Duties included greeting and leaving customers with respect, a smile, and professionalism through excellent customer service. Helping customers problem solve issues with merchandise and services with eagerness, willingness, and professionalism. Marking down outdated merchandise, and stocking inventory. Miscellaneous duties cleaning, dusting, and maintaining the upkeep of the store.

Supervisor: Shawnette Callahan Supervisor Phone: 303-***-****

Employer: Levy Restaurants Dates: 04/12-11/12

Job Title: In-Seat Runner

Job Description: Duties included running and serving food, drinks, and snacks to customers seats at the Pepsi Center during events. Bartending for guests for Club Level Guests at the Pepsi Center. Cashiering and customer service. Miscellaneous duties cleaning, dusting, and eeping the eating areas and food storage areas sanitized.

Supervisor: Rocky Scarpella Supervisor Phone: 303-***-****

Volunteer Experience

M and D?s Caf? Thanksgiving Food Service for the Homeless 2004-2008

Boneyard Thanksgiving Food Giveaway to the Elderly 2008-2012

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