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Salesforce Administrator

Location:
Kalamazoo, MI
Posted:
December 01, 2015

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Resume:

Andrew J. Thomas

**** ********* ***

Kalamazoo, MI 49008

248-***-****

acsnni@r.postjobfree.com

Objective

Western Michigan University student pursuing a Finance and Commercial Law Degree, while seeking a position that best fits my skills

Education

Western Michigan University – Kalamazoo, MI (Expected Graduation Date – December 2015)

Experience

Pfizer (September 2014 to Present) – Kalamazoo, MI

Financial Analyst Intern

Assisting the Finance Team with various projects which include: forecast/budget reports, budget operating expense updates, and compiling various expense data to assist with preparation of the following year’s budget

Assisted with implementing a forecasting process for Area Sales and Business Development Managers to improve forecast accuracy

Creating/Analyzing reports using Salesforce.com which include: Forecast vs. Budget, Historical Sales, Long Range Forecasting, and Monthly Sales Reports

Coordinating with the Finance Team and Sales and Business Development Managers to update budget expenses

Assisting with budget and forecast planning – long range forecasting, refining long range forecasting, budget cycle, and year end activities

Pfizer (September 2014 to Present) – Kalamazoo, MI

Salesforce Administrator

Providing day-to-day end-user support while enhancing and increasing knowledge of Salesforce.com for 200+ users

Gathering requirements, creating technical documentation, and mapping solutions

Managing and maintaining user access and profiles, customizing and creating report types, customizing page layouts, and monitoring data quality

Took ownership of creating reports and dashboards for the Executive Team, Senior Financial Analysts, Area Sales and Business Development Managers, and Customer Service for (AMER, APAC, and EMEA)

Hands on implementation, configuration, and development of various components of Salesforce.com

Ongoing account maintenance and cleanup

Pfizer (May 2014 to August 2014) – Kalamazoo, MI

Business Process Support Intern

Reported to the Vice President of the Americas

Developed a general understanding of Pfizer’s Salesforce.com application and assisted with account clean up, report writing/generation and other modifications

Coordinated with Fine Chemical and Contract Manufacturing Business Leads while contacting sites within the Pfizer Global Supply network to compile and publish equipment and capability lists

Western Michigan University – (December 2013 to May 2015) – Kalamazoo, MI

Administrative Accounting Assistant

Responsible for managing and recording financial transactions for the University Library

Created expense payments

Encumbered purchase orders, liquidated vouchers/check requests, and updated deposit account spreadsheets

Skills

Salesforce.com

SAP

Microsoft Excel

Microsoft Access

Forecasting/Budgeting

Invoicing

Financial Reporting/Analysis

Payroll

QuickBooks



Contact this candidate