EDWARD J. DURDELLA

*** ******** ****** ****

Cuyahoga Falls OH 44221

(216) 848 – 8852

acsni9@r.postjobfree.com

OBJECTIVE

To utilize, inherent and professionally acquire skills while obtaining valuable education and business experience that will contribute to the growth and profitability of the company.

WORK EXPERIENCE

Great Lakes Petroleum Warrensville Heights, OH

Operations/Dispatch, May 2014 – Sept 2015

Dispatched and monitored fuel tank trucks for Ohio and Pennsylvania territories

Scheduled incoming and outgoing deliveries

Negotiated fuel prices based on fluctuating market value for internal sales and customers

Identified and resolved customer service issues related to sales and operations

Maintained daily record and inventory control for multiple fuel sites and plant locations

Responsible for fuel-tank performance and issue resolution for 400+ customers

Managed mass telephone communications while providing prompt customer service

Panther Expedite Seville, OH

Elite Transportation Specialist, October 2008 – August 2013

Supervised and dispatched for 80-plus drivers while maintaining daily operations

Scheduled incoming and outgoing deliveries and resolved appointment conflicts

Responsible for specialized freight such as government shipments, temperature controlled product, flatbed deliveries, and pharmaceuticals

Managed ongoing shipments in accordance with strict procedural regulations

Prepared transactional documents, including spreadsheets and invoices

Conducted mass telephone communications with responsive customer service

Negotiated and acquired new contracts resulting in company profit

Developed personable ability to diffuse tensions and reconcile dispute

Acquired strong leadership and communication skills beneficial for training others

Central Control Delivery Cleveland, OH

General Manager, October 2005 – September 2008

Supervised and dispatched for 50 drivers while maintaining daily operations

Anticipated and resolved conflicts with appointments and shipment deliveries

Maintained lucrative customer relations with accommodating quality service

Negotiated and acquired new contracts resulting in company gain

Impala Intermodal Cleveland, OH

Operations Manager, January 2003 – April 2004

Supervised and dispatched for 30 drivers while maintaining daily operations

Responsible for shipment/equipment control, and overseeing standard and specialized freight

Maintained strict compliance to company procedures with steamship lines

Calculated shipment rates and prepared transaction documents to provide to customers

Learned to trouble-shoot and collaborate with interrelated departments to preempt internal setbacks and develop resolutions

Proficient in Microsoft Office, with strong ability to take direction well, and natural inclination to learn quickly in a fast paced environment

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