Robert Lasister

**** * ****** ***. 816-***-**** (cell)

Kansas City, MO 64154 acsmvv@r.postjobfree.com

Human Resources/Recruiter

PROFILE Human resource generalist team member connecting displaced employees with employers through privately and federally funded programs. Licensed Agent in Health and Life Insurance, as well as strong performer, leader, and trainer in sales and service, I offer a solid mixture of education and real time experience.

oEvaluates and educates displaced employees offering benefits and redevelopment career solutions.

oFosters relationships with corporate human resource contacts to propose employment strategies and mutually develop new employees.

oManaged multiple large and small volume accounts in large territories developing strong relationships with clients.

oIdentified opportunities and issues throughout varied book of business.

oFlexible to be self-motivated or team leader as needed.

Skills

Personnel and Human Resources English Language Critical Thinking

Clerical Customer and Personal Service Reading Comprehension

Administration and Management Speaking Deductive Reasoning

Active Listening Writing Written Comprehension

Career Placement Specialist/Workforce Development Executive 2012-2015

As a Career placement specialist with the Full Employment Council, it was my responsibility to ascertain the skill sets of unemployed/underemployed workers to match their skill sets to the open positions within the Missouri Career Centers system. I successfully matched multiple customers to open jobs leading to their employment. As a Rapid Response Coordinator, I am responsible for the delivery of benefit information. These services are available to workers who have been laid off or are facing lay off through the Missouri Career Centers in the Greater Kansas City Missouri area. As a Workforce Development Executive it is my responsibility to work in conjunction with local businesses, assisting them staff their open positions within their organizations. Acting as an off-site human resources assistant, it is also part of my responsibility of entering the job order on the Missouri state careers website job.mo.gov, and conducting pre-screening of eligible prospective employees.

Licensed Insurance Agent 2011-2012

As a licensed insurance agent for Aflac, I provide exceptional customer service, as well as establishing new lead generation, decision maker presentations, and enrollment. In the process of lead generation, cold calling as well as follow-up meetings with the decision makers is a necessity. Primary duties of the position include maintaining clientele accounts, adding of new personnel, claims, and follow-up of customer’s questions and needs.

Territory Account Manager/Trainer 2007-2011

As a territory account manager/trainer for Standard Coffee, I provided customer service and sales to a variety of accounts including restaurants, offices, coffee shops, and grocery stores. The goal was to increase sales by cross-selling new and seasonal products. I also provided a vast knowledge of leasing, sales and maintenance of product equipment. With Standard Coffee, my duties included installation and maintenance of equipment at all hours, holidays, and weekends. My responsibilities also included audits, tracking customer accounts, reporting, and implementation of new accounts. My goal was to identify customer issues and problems, and determine the best solution to maintain the account. Met and exceeded sales goals, as well as increased collection on past due accounts.

United States Army /Missouri National Guard

As a specialist for the United States Army and the Missouri National Guard, I served to protect the

US Government My duties included working in training and leadership roles with the Field Artillery Fire Direction Control, Pershing Missile System, and the Multiple Launch Rocket System. I obtained high security clearance levels, and was honorably discharged.

Education-BS-University of Phoenix-Major Psychology

MSAP-Sacred Heart University- Industrial/Organizational Psychology

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