Name: MICHAEL JONES

Address: Great Ashby, Stevenage SG1 6BU

Telephone: 077**-******

Email: acsml0@r.postjobfree.com

PROFILE

I am a highly skilled and well trained professional, with extensive experience of working in managerial positions, within various industries. I have strong problem solving abilities and a reputation for consistently exceeding company targets, within dynamic and complex business environments. With over 15 years’ experience of providing an excellent standard of work, I have developed exemplary interpersonal skills and have a proven track record of thriving in highly pressurised and challenging environments, whilst leading, motivating and building successful teams. I am very committed to my work, maintaining good working relationships, often in multicultural environments and consistently meeting agreed deadlines as a result of my hardworking nature. As someone who is recognised for their professionalism and for their innovative and proactive approach, I am now seeking a challenging position, where my strong transferable skill set will add value from the outset, whilst I continue to learn and progress in this field.

KEY SKILLS & EXPERTISE

Exceptional communication and negotiation capabilities, at all levels

Experienced in QA, production, logistics management, sales, change management and project management

Ability to identify potential business opportunities, in order to increase revenues

Sound knowledge of human relations management, financial control, budgets and targets

Strong administrative skills and problem solving abilities

Good understanding of all legal, regulatory, information security and compliance requirements

Quick to develop strong working relationships and to manage multifunctional teams

Comprehensive working knowledge of a range of IT suites including Microsoft Office EXPERIENCE

2012 – 2014 Operations Director Unique Recycling UK Ltd Key Achievements:

Developed formulas with compliance scheme operators, ensuring company policies and procedures were adhered to

Established and implemented departmental policies, goals, objectives and procedures.

Monitored and continually improved standards of performance and quality within each operation

Identified and developed best practice strategies

Secured contracts with the local authority and the public sector Key Responsibilities:

Managed a team of approximately 30 employees, within a busy work environment

Negotiated contracts, ensuring that they balance value and risk

Created, managed and analysed performance data

Ensured that capacity and capability were continually planned

Adhered to all Environmental Health and Safety goals and objectives

Produced detailed operations manuals

Worked closely with the financial manager, facilities manager, IT manager and HR department

Supervised manufacturing, production, transport and the economic productivity of the company

Ensured the accurate implementation of Due of Care in-line with The Environment Agency’s Policy on Reuse and WEEE treatment

Involved in the recruitment and training process for new staff

Motivated and provided support to the sales team in advance real time kerb collection, Door to Door collections and Daily Domestic collection

2010 – 2012 Chief Executive Officer (CEO) Staffing biz Recruitment Ltd Key Responsibilities:

Held responsibility for all aspects of program management and recruitment

Improved staff orientation and training, professional development and mid-level management coaching

Monitored staff performance, providing performance evaluation, progressive discipline

Mediated during staff disputes and followed grievance procedures in accordance with state and federal laws

Set and achieved strategic and organisational goals

Established training programs for staff, regarding all aspects of workplace performance and professional development 2007 – 2010 Chief Executive Officer (CEO) Jeso Jones Recruitment Services Key Responsibilities:

Managed the company’s portfolio including customer service, budgeting, accounting and financial reporting, operating processes, special projects, ancillary revenue generation, personnel administration and regional communications

Acted as training co-ordinator for regional offices and an independent consultant to several small businesses, law firms, non-profit agencies and school districts on staff grievance procedures, team building and the setting and achieving of organisational goals

Provided support and guidance to the regional offices in the areas of portfolio management, including operations, tenant relations, accounting and financial reporting

Led in the preparation of annual profit and loss budgets to reduce overheads and achieve regional expense control 2004 – 2007 Managing Director Empro Recruitment Services Key Achievements:

Increased the ethnic diversity of staff from 0% to 25% and providing more culturally relevant services to the community served

Coordinated daily operations and morning staff meetings

Addressed and resolved customer complaints promptly and in a professional manner Key Responsibilities:

Worked to establish and coordinate arrangements for regular regional meetings

Held responsibility for the recruitment, orientation, supervision and performance evaluation of staff for global companies in the middle East

Researched employee issues with regards to payroll and benefit questions by contacting appropriate department and reviewing the company handbook and policies

Created and prepared paperwork for all new employees, tracked attendances, recorded personal and vacation time and ensured that the benefits department was notified of all leaves of absences on a weekly basis 2000 - 2004 Branch Manager Labour Ready

Key Achievements:

Managed three branches, achieving the £20k weekly target

Developed compensation, performance management and employee training and evaluation structures

Implemented an on-going training program for personnel staff and trained personnel, covering health and safety at work and basic food hygiene

Key Responsibilities:

Held responsibility for sales, advertising, public relations and program marketing

Processed new hire information, transfers, promotions and terminations

Designed and implemented a family education and support structure for the community

Audited each employee file to update incomplete and missing paperwork in a timely manner 2000 – 2000 Logistics Manager / Stock Controller OSEM UK Ltd 1998 – 1999 Quality Assurance Manager Harden Fine Foods Ltd QUALIFICATIONS & PROFESSIONAL AFFILIATIONS

1995 – 1998 BA (Hons) Consumer Health & Community Studies Bradford and Ilkley Community College 1986 – 1987 National Certificate in Irrigation Agronomy Kpong Irrigation College 1983 – 1985 Diploma in Agriculture College Kwadaso Agriculture College Courses Attended:

Food Hygiene Certificate Course

Branch Manager Training at Labour Ready University UK Professional Affiliations:

Member of the Institute of Directors

Member of the Employment Agency Movement (TEAM)

Member of the Chartered Institute of Environmental Health Affiliate member of CIPD not completed (The Chartered Institute of Professional Developers) Certificate in Recruitment Practice (CertRP)

REFERENCES AVAILABLE ON REQUEST

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