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Customer Service Microsoft Office

Location:
Florida
Posted:
November 28, 2015

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Resume:

Bettina A. Brown

**** **** ***** ********* #***

Fort Lauderdale, FL 33312

954-***-****

acsmhr@r.postjobfree.com

Objective: To obtain secure employment in Administrative Support using current skills, with hopes of advancement.

Applicable Skills

- Self-starter, quick learner, makes effective decisions, keen instincts to problem solving

- Time management, prioritizing, multi-tasking, effective verbal/written communication

- Team Player/Independent worker, detailed oriented, excellent customer service skills-Proficient in Microsoft office to include: Word; Excel; PowerPoint, Outlook

- Proficient in Office Management processes and administrative support processes

Professional Experience

Clerk of Courts, Deerfield Beach, FL

Trial Specialist II, June 1998 to Present

-Performed office and clerical work in a fast paced and complex environment with a working knowledge of federal and state laws, administrative orders, office guidelines, as well as a good understanding of the applicability of various organizational policies, procedures, rules and regulations.

-Provided excellent customer service via telephone and face-to-face; coordinated with Attorneys, judicial assistants, and general public regarding court appearances and various customer relation inquiries

-Established effective working relationships with judiciary, legal community, general public, management, co-workers, elective and appointed officials and members of diverse cultural and linguistic backgrounds.

-Reviewed and analyzed documents and trial evidence; marked evidence during trial, marked trial files, and ensured safe disposition of evidence for future court dates

-Operated computer terminal and maintained filing systems to enter, update, and verify information for court filings

The Disney Store, Coral Springs, FL

Cast Member, June 2006 to January 2014

-Assist with customer purchases and performed cashier duties to include identifying prices of goods, counted money in cash drawers to ensure accurate amounts for adequate change, and tabulated bills using cash register.

-Conducted inventory and stocked merchandise for sales

-Maintained store appearance to provide friendly atmosphere and best customer experience

Education

- University of Phoenix – November 2013, Bachelors in Health Administration, Degree

-McFatter Vocational-Technical School-February 1994, Certificate for Optometric Assistant

- South Plantation High School – June, 1989, High School Diploma



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