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Customer Service Microsoft Office

Location:
Seattle, WA
Posted:
November 30, 2015

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Resume:

MANPREET GILL

***, *****-*** ****** ** Phone: 587-***-****

Edmonton, AB, T5H3K7 E-mail: acsm8l@r.postjobfree.com

PERSONAL PROFILE:

Responsible person with post-secondary Diploma in Business Management and also with excellent computer program operating skills. Proven leadership in working as a team, handling multiple tasks and great adaptability to the environment. Able to work efficiently and carefully, hard worker and organized, responsible and honest friendly. Communicate in various languages: French, English, Punjabi, and Hindi.

Work Experience:

Sales Associate at GUESS 2015- continue

•Providing them excellent customer service

•Ward robing to satisfy a customer which results in achieve in higher goals

•Organizing and maintaining store at all times

•Cleaning when required

•Taking care of fitting rooms

•Helping new hired associates

Manager at Extreme Pita 2013-2015

•Handling front desk activities with attending customers in person and on phone

•Directing employees to their assigned jobs

•Deal with customer’s complains and rush hour orders

•Working in kitchen area and cash counter

•Making work schedule

•Handling POS system

•Weekly inventory management

•Handling phone orders and complaints

Supervisor at C.K. boutique 2009-2011

•Customer service

•Maintain record of inventory and dealing with suppliers

•Admin work with Microsoft Office

•Making schedule for employees

Achievements

Been into Canada’s top ten sellers for Guess

Been into top ten seller’s for Guess numerous times

Summary of Skills:

•Microsoft Office: Word, Excel, Power Point, and Outlook

•Administration work: Generate PO(purchase order), Time upload, Receiving packing slips on the tracker, Generating labor tickets, Admin labor hours and material cost

•Design website and preparing presentation for meetings

•Professional verbal and written communication

•Ability to work in fast pace environment with answering and redirecting multiple calls

•Manage the overall operations and/or inventory of the department

•Estimate and order supplies

•Maintain records of stock, repairs, sales and wastage

•Incredible customer service & maintain a customer focused culture

•Excellent team building, leadership, conflict resolution, critical thinking and management skills

Education:

•Post-Secondary in Business management (Hamilton, ON)

•Graduated in August 2012

•The important courses include: professional skills, international trade finance, professional skills and legal aspects of international trade, business software application, global business environment, international maket entry strategies

•Bachelors in commerce (Punjab, India)

•Graduated from Punjab University

•12th grade (Punjab, India)

•Graduated from Sacred Heart School

•10th grade (Punjab, India)

•Graduated from Sacred Heart School

Other activities:

•First Certificate In English (F.C.E) affiliated with Cambridge University with B grade

•Volunteer work dealing with Administration work with computer skills

•Accounting software Tally

Reference:

•Cindy McNeill (Regional Director RBC Insurance) Tel:780-***-****

Cell: 780-***-****

•Kunal Mirpuri 780-***-****



Contact this candidate