Craig Patterson

*** ********* **** - *****, **** 44017

Cellular: 440-***-**** Email: acsm6s@r.postjobfree.com

Areas of Strength and Expertise

*Project Management *Productivity Improvement *Plant Reorganization

*Employee Relations *Recruiting/Staffing *Performance Evaluations

*Inventory Management *Expense Control *Policy/Procedure Development

*Quality Control *ISO 9001 *OSHA Compliance

*EPA Compliance *Staff Development *Vendor Negotiations

Professional Experience

All Foils, Inc. Strongsville, Ohio

Machine Operator/Packaging Specialist March 1984 - March 1987

Operated various slitters as well as Sheeting equipment

Increased production levels on every slitter and sheeter while improving the

quality of final product.

Became in house expert in slitting light gauge aluminum, doubled production

levels on all light gauge aluminum. (.000285"-.0007" thickness)

Worked in packaging department as time permitted. Instituted new processes to

minimize handling of delicate materials while increasing output of packaging

department.

Production Supervisor March 1987 - May 1994

Enforce safety and sanitation regulations.

Direct and coordinate the activities of employees engaged in the production or

processing of goods, such as inspectors, machine setters, and fabricators.

Confer with other supervisors to coordinate operations and activities within

or between departments.

Plan and establish work schedules, assignments, and production sequences to

meet production goals.

Inspect materials, products, or equipment to detect defects or malfunctions.

Observe work and monitor gauges, dials, and other indicators to ensure that

operators conform to production or processing standards.

Conduct employee training in equipment operations or work and safety

procedures, or assign employee training to experienced workers.

Confer with management or subordinates to resolve worker problems, complaints,

or grievances.

Recommend or implement measures to motivate employees and to improve

production methods, equipment performance, product quality, or efficiency.

Printing/Coating Specialist May 1994 - July 1997

Responsible for all aspects in starting up new printing/coating department.

Worked with many vendors to put equipment together.

Ran all production while troubleshooting and developing printing/coating line.

Along with Sales staff, increased sales/production 300%.

Printing/Coating Supervisor July 1997 - September 2000

Assembled and trained 4 operators in order to staff 2 shifts.

Worked directly with sales staff to coordinate schedule.

Responsible for ordering all materials needed for production. Responsible for

coordinating all lead times with purchasing department.

Worked directly with vendors on all quality issues. Worked with all vendors in

order to continuously improve production and quality.

Instituted system to allow sales to know schedule 100% of the time, this

allowed sales to give customers an answer immediately! System is still used

today.

Started continuous improvement program which aided sales increase of in excess

of 200%.

Sales Representative September 2000 - February 2003

Answer customers' questions about products, prices, availability, product

uses, and credit terms.

Recommend products to customers, based on customers' needs and interests.

Contact regular and prospective customers to demonstrate products, explain

product features, and solicit orders.

Estimate or quote prices, credit or contract terms, warranties, and delivery

dates.

Consult with clients after sales or contract signings to resolve problems and

to provide ongoing support.

Provide customers with product samples and catalogs.

Obtain credit information about prospective customers.

Forward orders to manufacturers.

Check stock levels and reorder merchandise as necessary.

Sales Manager February 2003 - March 2008

Resolve customer complaints regarding sales and service.

Plan and direct staffing, training, and performance evaluations to develop and

control sales and service programs.

Determine price schedules and discount rates.

Review operational records and reports to project sales and determine

profitability.

Monitor customer preferences to determine focus of sales efforts.

Confer or consult with department heads to plan advertising services and to

secure information on equipment and customer specifications.

Confer with potential customers regarding equipment needs and advise customers

on types of equipment to purchase.

Direct foreign sales and service outlets of an organization.

Represent company at trade association meetings to promote products.

Responsible for leading Sales Team to Highest Total sales in Company History

which also equated to the most profitable year in company history, these marks

still stand today.

Operations Manager March 2008 - March 2014

Oversee activities directly related to making products or providing services.

Direct and coordinate activities of businesses or departments concerned with

the production, pricing, sales, or distribution of products.

Manage staff, preparing work schedules and assigning specific duties.

Direct and coordinate organization\'s financial and budget activities to fund

operations, maximize investments, and increase efficiency.

Determine staffing requirements, and interview, hire and train new employees,

or oversee those personnel processes.

Misc. Responsibilities: oversee entire quality and production departments as

well as shipping and receiving. Assisted in training sales reps. Started

companywide continuous improvement program. Worked directly with EPA on new

permits. Continued to improve capabilities in order to handle new business.

Handled all pricing on customer owned materials.

Education

Berea High School - Berea, Ohio (Graduated)

Cuyahoga Community College of Parma Ohio

Completed coursework towards General Studies

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