**** ****** ** **** *** San Diego, California, ***08 858-***-**** acsm5w@r.postjobfree.com

MIN DUONG

**** ****** ** **** ***

San Diego, California, 92108

858-***-****

acsm5w@r.postjobfree.com

WORK

EXPERIENCE

SELECTQUOTE INSURANCE SERVICES, SAN DIEGO, CA

Account Manager, Jan 2015 – present

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Customize insurance programs to suit individual customers, often covering a variety of risks.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

WELLS FARGO BANK, ENCINITAS, CA

Home Mortgage Consultant, May 2012 – Nov 2014

Meet with applicants to obtain information for loan applications and to answer questions about the process.

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Review loan agreements to ensure that they are complete and accurate according to policy.

Stay abreast of new types of loans and other financial services and products to better meet customers' needs.

Review and update credit and loan files.

Submit applications to credit analysts for verification and recommendation.

Analyze potential loan markets and develop referral networks to locate prospects for loans.

Set credit policies, credit lines, procedures and standards in conjunction with senior managers. CHASE BANK, LA MESA, CA

Loan Officer, Mar 2010 – Apr 2012

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Meet with applicants to obtain information for loan applications and to answer questions about the process.

Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Review loan agreements to ensure that they are complete and accurate according to policy.

Confer with underwriters to aid in resolving mortgage application problems.

Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

Work with clients to identify their financial goals and to find ways of reaching those goals.

Provide special services such as investment banking for clients with more specialized needs.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

6304 Friars Rd Unit 327 San Diego, California, 92108 858-***-**** acsm5w@r.postjobfree.com ATT CORPORATION, FORT LAUDERDALE, FL

Sales Associate, Nov 2008 – Mar 2010

Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

Answer customers' questions about products, prices, availability, or credit terms.

Maintain customer records, using automated systems.

Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

Demonstrate and explain the operation and use of products.

Provide customers with ongoing technical support.

Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.

Recommend ways for customers to alter product usage in order to improve production. PRIME MORTGAGE FUNDING, INC, SAN JOSE, CA

Senior Loan Consultant, Sep 2003 – Sep 2008

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Interview, hire, and train new employees.

Supervise loan personnel.

Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Confer with underwriters to aid in resolving mortgage application problems.

Work with clients to identify their financial goals and to find ways of reaching those goals.

Submit applications to credit analysts for verification and recommendation.

Review and update credit and loan files.

EDUCATION CAL STATE UNIVERSITY OF LOS ANGELES, LOS ANGELES, CA Associates Degree of Science/ Business Administration, Jun 2003 ADDITIONAL

SKILLS

Goal-Oriented

People-Oriented

Highly Motivated

Billingual in Cantonese

Strong work ethic

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